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Palm Springs Motors Ford

Cathedral City, CA

4.1
504 Reviews

69200 California 111

Cathedral City, CA

92234

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Showing 504 reviews

November 20, 2021

Humiliated and made to feel unimportant and I was lied to about the worst experience More

by Overit
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Alvarez
Nov 20, 2021 -

Overit responded

They have had my car for 10 days and I trust them about as far as I can throw them

November 12, 2021

Made online appointment w/Quicklane it was scheduled with Ford. I needed an oil leak looked at and an oil change. I still had the leak I went back and talked to Daniel who said they did oil change and found More

by Bruno21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Duarte
November 07, 2021

Excellent fast service. Able to connect to a pleasant human when I do phone. Competitive prices. Friendly staff. Appears to care. More

by Dealer RR6^
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Freeze
October 31, 2021

Service managers are always professional. My recent experience with Wally and George on two separate occasions was pleasant and easy. More

by Caridawn7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walks Galbraith and George Kieth
October 21, 2021

Rafael was a great ambassador for Palm Springs Motors. Very personable and informative. Whenever the need for service arise, I will specifically ask for Rafael. More

by kdobson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Guzman
October 19, 2021

Well my wife and I road up on our mountain bikes and decided to look at a GT 500 they had on the showroom floor. Even though we did not look like potential buyers on our mountain bikes Izzy came right u More

by paulpavao2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Izzy Navarrete
October 16, 2021

Went here to negotiate on a new Mustang Mach E EV car they are adding well over $10,000 to the MSRP (48,000.00) and saying that this what the market will bare due to low supply and high demand. I am repo More

by back2beaumont
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not sure of their names there were two salespersons
October 13, 2021

Great customer focus… from the sales people to the service team. We’d never hesitate to purchase our next car from them More

by Dcsmithmailbox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise
October 13, 2021

George Keith is the best, he really makes you feel that you are the most important person in the whole service area. More

by iamphredc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Keith was my service advisor
October 13, 2021

Tim in parts and his colleague Jesus have been great as was Jonathan in service as we get my Bronco upgraded and some minor issues resolved. More

by Rossandrufus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, Jesus, Jonathan.
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