Palm Springs Motors Ford

Brought in my 2013 Edge for service (60K miles) since originally leased as car #5 from PS Ford. Purchased out of lease. This check-up is ridiculous as most is done normally when brought in. I was char originally leased as car #5 from PS Ford. Purchased out of lease. This check-up is ridiculous as most is done normally when brought in. I was charged for "Battery Service" on a battery just over 4 months OLD! Bill total was $77+ and after a $20 off coupon. I think? they checked the belts and hoses, as this was only item different, than the usual checks? All t his after I had convinced my Son to purchase a lease on an Explorer, just two weeks previous!! I think that I am due to find an accredited service garage for my business. Things have changed drastically, over the past two years here and not for the better. I had a rep for at least 5 years and She went overboard to help me. No longer there of course, or I wouldn't be writing this. Losing a customer over a $23 item is not good business. I paid a gal that sat next to the service rep as Johnathan was busy and explained my complaint about a battery service that was not necessary, and She was no help at all. I called on my way back to my office and Johnathan did not seem concerned as I vented my displeasure. Must need that $23 very badly. Ben Geraci More

Custom ordered a new 2022 F250 at the end of September and received it in December before end of year and received it in December before end of year More

Went in for an oil change, they were to rotate the tires - they did not. Sent me home with a tire light on. I wonder if they changed the oil. I have been to this dealership for oil changes and service for y - they did not. Sent me home with a tire light on. I wonder if they changed the oil. I have been to this dealership for oil changes and service for years. Last couple of times disappointed. No more Palm Springs Ford. More

Ordered my Mustang Mach-E on July 2 and received it on November 15. I had been reading about it for the last year and decided that it had everything that I wanted. When it arrived, it exceeded my expectat November 15. I had been reading about it for the last year and decided that it had everything that I wanted. When it arrived, it exceeded my expectations in the simplicity of the tech as well as styling that was much more beautiful than pictures or videos could convey. I was serviced by the internet department and taking delivery was an enjoyable experience receiving the vehicle that I had been waiting to arrive. Terms were agreed to at the time the order was placed so there was very little sales involved in the purchase. I am looking forward stopping in the dealership for more information about my car in the near future as I learn everything about owning and operating it. Thanks for everything. More

Made online appointment w/Quicklane it was scheduled with Ford. I needed an oil leak looked at and an oil change. I still had the leak I went back and talked to Daniel who said they did oil change and found Ford. I needed an oil leak looked at and an oil change. I still had the leak I went back and talked to Daniel who said they did oil change and found no leak and would need to have my car for 4-5 days because they may not have the parts in stock, what parts you don't even know what is leaking? Daniel suggested I go to Nissan...really after you did the oil change why not tell me that before!! I do not recommend Quicklane/Ford motor services! More

Excellent fast service. Able to connect to a pleasant human when I do phone. Competitive prices. Friendly staff. Appears to care. human when I do phone. Competitive prices. Friendly staff. Appears to care. More

Service managers are always professional. My recent experience with Wally and George on two separate occasions was pleasant and easy. experience with Wally and George on two separate occasions was pleasant and easy. More

Rafael was a great ambassador for Palm Springs Motors. Very personable and informative. Whenever the need for service arise, I will specifically ask for Rafael. Motors. Very personable and informative. Whenever the need for service arise, I will specifically ask for Rafael. More

Well my wife and I road up on our mountain bikes and decided to look at a GT 500 they had on the showroom floor. Even though we did not look like potential buyers on our mountain bikes Izzy came right u decided to look at a GT 500 they had on the showroom floor. Even though we did not look like potential buyers on our mountain bikes Izzy came right up to us and asked if he could assist us. Izzy spent some time with us, very courteous and friendly. we spent about 1/2 hour with him looking at all the in's and out of the car. I then said we had to keep on our 40 mile bike ride but we would be back. Izzy gave us his card and a water for the road. We returned the next day and bought the car. The whole team at Palm Springs Ford is tremendous and I would recommend them, and do, to everyone. More