Palm Springs Motors Ford

We have done business with PS Motors for over 30 years. As always, we were treated with great respect and friendly service. I will always reccomend PS Motors over any other dealership in our surrounding a As always, we were treated with great respect and friendly service. I will always reccomend PS Motors over any other dealership in our surrounding areas! More

I was referred to Mike Beaty by a good friend. We talked about my needs for a truck. He suggested that I talk with Billy Hays after I looked online at some of the trucks. I did that and Mike had already tal about my needs for a truck. He suggested that I talk with Billy Hays after I looked online at some of the trucks. I did that and Mike had already talked with Billy to let him know I would be contacting him. Billy provided me with links and photos of trucks that would possibly meet my needs. After some discussions I met Billy and test drove the truck. After I went home I decided it would be the right fit for my needs. Billy had the truck detailed and gassed up and ready for me to take home the next day. Gilbert handled the financing side. He presented and explained options which I accepted or declined without any pressure. The following day I went down to pick up the extra key and books. There was a slight scratch on the truck and they took care of it immediately. Mike, Billy, and Gilbert all talked with me on that day. My overall experience was very positive with all the people involved. More

Just tried to take my new F-150 into the Service Department for a bit of service (nothing serious). At the appointed time of 1:30 p.m. I was in Row 3 of the Service Area to see Ron, who as it turns Department for a bit of service (nothing serious). At the appointed time of 1:30 p.m. I was in Row 3 of the Service Area to see Ron, who as it turns out was away. Lots of Service Advisors around (and only 3 cars in the service aisles) and not one person made any attempt to help. Ron's office mate (Fernando or Alfredo) could not even take our keys from us so that we could leave the truck. We were parked right in front of his office - it would have taken him one minute to take the keys. We waited over 25 minutes and finally left. I am happy that I did not purchase my truck here because I would have to return. Part of vehicle sales is service and this dealership should know this and ensure that their Service Advisors are trained or in this case re-trained. This is not Ron Walker's fault (he was not there). More