Palm Springs Motors Ford
Cathedral City, CA
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Of course they say all of the right things when they are trying to sell you a car. I waited 6+ months to write a review for this reason. They sold me on the extras, getting oil changes etc. of course it’s a trying to sell you a car. I waited 6+ months to write a review for this reason. They sold me on the extras, getting oil changes etc. of course it’s an all day process (though they assured me it wouldn’t be) so it’s not even worth it for me to go. The ladies that answer the phones are sub par and you have to call 3+ times to even get transferred to the correct person because the phone conveniently disconnects all the time. And then you get the run around from the financing guys, who of course tell you you’re not paying extra for any of the “included” oil changes, though the price of the payment increased when added at signing. Wouldn’t buy here again. More
They closed my dealership near my house. I was not very happy about driving to Palm Springs to just have my car serviced, BUT, I have to tell you. They guys (all of them) at Palm Springs Motors are AMAZING happy about driving to Palm Springs to just have my car serviced, BUT, I have to tell you. They guys (all of them) at Palm Springs Motors are AMAZING. They are all so friendly and seem to really care about helping me. I look forward to the next visit. My service technician George Keith is The BEST. More
I have never in my 65 years of life had a better experience in buying a car than I had in working with Scott, Joey and Billy at Palm Springs Motors! My back on black, in all black, Black label Aviat experience in buying a car than I had in working with Scott, Joey and Billy at Palm Springs Motors! My back on black, in all black, Black label Aviator dressed in Saddleback is STUNNING and causing total disruption in the Coachella Valley as the Range Rovers and Cayennes owners are calling me wanting to trade! My answer.... Not a Chance!! Jeff More
Staff was professional and efficient. My services were completed in 45 minutes, as promised by management. I was very satisfied with Palm Springs Motors. completed in 45 minutes, as promised by management. I was very satisfied with Palm Springs Motors. More
Brought in my 2013 Edge for service (60K miles) since originally leased as car #5 from PS Ford. Purchased out of lease. This check-up is ridiculous as most is done normally when brought in. I was char originally leased as car #5 from PS Ford. Purchased out of lease. This check-up is ridiculous as most is done normally when brought in. I was charged for "Battery Service" on a battery just over 4 months OLD! Bill total was $77+ and after a $20 off coupon. I think? they checked the belts and hoses, as this was only item different, than the usual checks? All t his after I had convinced my Son to purchase a lease on an Explorer, just two weeks previous!! I think that I am due to find an accredited service garage for my business. Things have changed drastically, over the past two years here and not for the better. I had a rep for at least 5 years and She went overboard to help me. No longer there of course, or I wouldn't be writing this. Losing a customer over a $23 item is not good business. I paid a gal that sat next to the service rep as Johnathan was busy and explained my complaint about a battery service that was not necessary, and She was no help at all. I called on my way back to my office and Johnathan did not seem concerned as I vented my displeasure. Must need that $23 very badly. Ben Geraci More
Went in for an oil change, they were to rotate the tires - they did not. Sent me home with a tire light on. I wonder if they changed the oil. I have been to this dealership for oil changes and service for y - they did not. Sent me home with a tire light on. I wonder if they changed the oil. I have been to this dealership for oil changes and service for years. Last couple of times disappointed. No more Palm Springs Ford. More