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Palm Springs Motors Ford

Cathedral City, CA

4.1
502 Reviews

69200 California 111

Cathedral City, CA

92234

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Showing 502 reviews

October 23, 2013

The sales representative that I dealt with was Mr. Ben Villarreal who was most helpful in helping me to understand the different aspects of the Mazda 3 that I purchase through him.. his followup was excep More

by hmarshall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Villarreal
Oct 24, 2013 -

Palm Springs Motors Ford responded

Thank you for your review and high ratings. Ben will be thrilled to hear that you were satisfied with his services. Thank you for allowing us at Palm Springs Motors the opportunity to earn your business. We hope to assist you with all of your future automotive needs in the same professional manner. Thanks again! Sincerely, Richard Chew rchew@palmspringsmotors.com

October 22, 2013

Everyone was very friendly, helpful, patient and informative. Ben Villareal in particular was very patient and spent considerable time explaining the MKZ's features. He also offered to answer any More

by capnwayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Last Name Unknown; Tiffany DeRossett, Ben Villarreal, Mike Melikian
Oct 23, 2013 -

Palm Springs Motors Ford responded

We appreciate that you took the time to write about your experience at our dealership with Ben.  Each employee is a valued member of the Palm Springs Motors team and we are glad we were able to provide excellent service!  We look forward to working with you again in the future.  Thanks! Sincerely, Richard Chew rchew@palmspringsmotors.com

October 06, 2013

My initial visit was for a lease, but upon arrival I found out the lease special had expired. This dealership worked with me and I ended up purchasing the car I wanted and not being put into something More

by MKS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max, Max Tallon
September 27, 2013

jason was very informative and listened to what our needs are. He took the time not just try to sell us a car but work with us. He was not pushy . We are not buying right now but just wanted to see our opt More

by chatan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 27, 2013 -

Palm Springs Motors Ford responded

We thank you for stopping by Palm Springs Motors & appreciate you taking the time to review your experience with us. We look forward to working with you again in the future, we would love to earn your business! If you have any questions, give us a call any time. Sincerely, Richard Chew rchew@palmspringsmotors.com

September 24, 2013

Was looking for a used Ford Fusion - 2010-2012 year range. Called the sales department and spoke to Jessica. She said that she had a 2011 for $13995, a great price, with only 42K miles on it. I drove a More

by JacquelynJ
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jessica
Oct 07, 2013 -

Palm Springs Motors Ford responded

Thank you for taking the time to leave us your feedback. We are sincerely sorry to hear about your negative experience. We assure you, our customers mean a great deal to us and we always strive to accommodate all of their vehicle needs. Please contact us at your earliest convenience so that we may resolve this matter quickly. Sincerely, Richard Chew rchew@palmspringsmotors.com

September 21, 2013

Roy Hoffman and Jason Cammisa were good looking, nice guys, and also very helpful and professional. I recommend Palm Springs Motors to anyone looking to purchase a car. I couldn't be more satisfied with More

by cassfalls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jason cammisa
Sep 23, 2013 -

Palm Springs Motors Ford responded

Thank you for taking the time to leave us your feedback. We are glad to hear about your positive experience and we look forward to seeing you again soon. Sincerely, Richard Chew rchew@palmspringsmotors.com

September 01, 2013

It seems the Buyers are satisfied with this dealer, it seems to be the "service" that is lacking. My service engine light on my Expedition came on and It was time for an oil change anyway, I was told it w More

by pspjim
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Veneisha Foster
Sep 04, 2013 -

Palm Springs Motors Ford responded

Thank you for taking the time to leave us your feedback. We are sincerely sorry to hear about your negative experience with our service department. We truly value our customers and always strive to accommodate all of their vehicle needs so please contact us at your earliest convenience so that we may resolve this matter as soon as possible. Sincerely, Richard Chew rchew@palmspringsmotors.com

August 23, 2013

Went there to buy a 2014 Mazda CX 5 found one with 665 miles on it drove put of alignment said would fix next day drove still put of alignment had a previous owner had to take to there body shop because o More

by Joelpatrickrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean sales Roy mgr
Aug 26, 2013 -

Palm Springs Motors Ford responded

Hello, We take customer service very seriously and are very sorry to hear that you did not have an ideal time at our dealership. We value each customer and would like to discuss with you the experience you had. Please give us a call at your earliest convenience. Thanks, Richard Chew 888-290-6873

August 09, 2013

From the moment i drove onto the lot i felt that these people know what they are doing. I had an older (2000) model ford and thought they might be the perfect dealer to get fair trade value, and they were More

by CAMPION2424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 12, 2013 -

Palm Springs Motors Ford responded

We thank you for choosing Palm Springs Motors & appreciate you taking the time to review your experience with us. We look forward to working with you again in the future for your next Ford. If you have any questions, give us a call any time. Sincerely, Richard Chew rchew@palmspringsmotors.com

April 29, 2013

My husband and I would like to thank Ray and his staff for the best customer service! We are very happy with our new truck and are definitely satisfied customers of Palm Springs Motors! Thanks! C.K. More

by lilred782000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Salazar
May 02, 2013 -

Palm Springs Motors Ford responded

Thank you & your family for your business, we appreciate it! We will make sure Ray and the team see the great things you had to say about your experience with us. If you have any questions about your new truck, feel free to drop us a line at any time. Sincerely, Richard Chew rchew@palmspringsmotors.com

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