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Palm Springs Motors Ford

Cathedral City, CA

4.1
502 Reviews

69200 California 111

Cathedral City, CA

92234

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Showing 502 reviews

January 04, 2014

Great customer service, I didn't feel pressured to do anything and Rick made me feel very comfortable with everything. Very easy going dealer, I'd be happy to deal with him again in the future. More

by Danielllllee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Freeze, Rick Freeze
Jan 06, 2014 -

Palm Springs Motors Ford responded

Danielle, thank you so much for your kind words. We are very happy to hear that you had a pleasant experience at our dealership. It is our goal to ensure that all of our customers leave completely satisfied and we are pleased to hear that Rick made sure of that. If you have any questions, please feel free to contact us! We look forward to working with you again and I hope that you'll follow us on Facebook and Twitter so that you can gain access to exclusive service department deals. Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

January 03, 2014

I was looking for a rare and largely unknown car, a Ford Focus Electric. Ben and his team really knew the ins and outs of the electric Focus and knew how to sell it against its competition. They were also More

by bribarn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Villarreal
Jan 06, 2014 -

Palm Springs Motors Ford responded

Thank you so much for taking the time to write this wonderful review on your recent experience. We are pleased to hear that Ben was able to help you find just the vehicle you were looking for and that he took the time to explain each feature! It is our pleasure providing you with excellent customer service and we are ecstatic that you are recommending us because of that! We look forward to working with you again and I hope that you'll follow us on Facebook and Twitter so that you can gain access to exclusive service department deals. Congratulations on the new car! Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

December 27, 2013

We came in just looking to see what cars were available and Ben showed us everything and them some. He listened to our needs and recommended some great cars. We test drove the 2014 Ford Fusion and got an A More

by rb1641
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Villarreal
Jan 03, 2014 -

Palm Springs Motors Ford responded

Your review means a lot to us! We are very proud that you and your family have chosen our dealership for all your purchases and vehicle needs! It is our pleasure to provide excellent customer service to all of our customers. I will share your kind words with the team. If you have any questions, please give us a ring or stop by. Congratulations on the new wheels and we look forward to seeing you soon! Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

December 19, 2013

These guys were great at keeping me calm and helping me get what my family really needed. I will refer them to my friends and family. More

by Will Segrist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Landon, Mike Melikian
Dec 20, 2013 -

Palm Springs Motors Ford responded

Will, it's our pleasure to provide top quality service and we're pleased to hear that you had a positive experience at our dealership. We appreciate the time it took for you to share your comments with us and I will share this with the rest of the team.  At Palm Springs Motors, we value our customers and we look forward to seeing you soon! Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

December 18, 2013

I had the pleasure of working with Mr. Jonathan Alvarez at Palm Springs Motors when I was looking to purchase a truck. He was very patient and took the time to listen to what I was looking for and went the More

by Sybergeek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Alvarez
Dec 20, 2013 -

Palm Springs Motors Ford responded

Thank you for the glowing review and high ratings! Jonathan is a valuable member of our team and upholds our dealership's standard of great customer service. We are happy that we were able to assist you with your vehicle needs and proud that you chose our dealership. Congratulations on the new car and don't hesitate to call us if you have any questions. Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

December 15, 2013

Everyone on the staff was very helpful and friendly. They made the process of buying a car easy and enjoyable. All the guys went out of their way to make me feel at home and valued. More

by Joe_Page
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Landon , Mike Melikian, Kelly Heldenbrand
Dec 18, 2013 -

Palm Springs Motors Ford responded

We love hearing about customers that have a great experience at Palm Springs Motors so thank you for telling us you are one of them!  We appreciate that you trusted us with assisting you in purchasing a car this year!  Please feel free to contact us if you have any questions or would like to book a future appointment. Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

November 03, 2013

A good car buying experience. Ken was great at helping us find the car we wanted. Roy made the deal happen by working w us. We left w what we wanted, at terms that are fair. These guys are good, very fair an More

by Chilicat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
November 02, 2013

Service could not have been better. The sales personnel worked with me until we reached a deal that was good for both of us. I am very impressed with their professionalism. More

by Jamesmary1007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Landon, Allan Landon
October 24, 2013

Second car I have purchased from Palm Springs Motors. First time not so good but like Ford brand and decided to give them another try. Happy I did. The game playing was to a minum and felt the deal was f More

by schmidt6809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
allen landon, Allan Landon
Oct 24, 2013 -

Palm Springs Motors Ford responded

Thank you for your review, high ratings and the opportunity to earn your business again. We pride ourselves in customer satisfaction at Palm Springs Motors and hope to continue to leave you feeling satisfied with all your automotive needs. Congratulations on your new car and thanks for allowing us to earn your business once again. Sincerely, Richard Chew rchew@palmspringsmotors.com

October 23, 2013

My experience was very good Ben helped me work a deal that was ideal for my budget. I also got the car I wanted the brand new model. Thanks to everyone at Palm Springs motors! More

by DylanV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Villarreal , Ben Villarreal
Oct 24, 2013 -

Palm Springs Motors Ford responded

Thank you for taking the time to write a review of your experience with Ben and thank you for allowing us the opportunity to earn your business. It's important to us at Palm Springs Motors to deliver the best experience to our customers and we are grateful for your business. Congratulations on your new Ford! Sincerely, Richard Chew rchew@palmspringsmotors.com

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