Palm Springs Motors Ford
Cathedral City, CA
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The service was prompt and friendly and topped off with a courtesy car wash. I would and have recommended it to friends. George puts a little fun into being service rep. See ya in 5000 mi. Dick courtesy car wash. I would and have recommended it to friends. George puts a little fun into being service rep. See ya in 5000 mi. Dick More
Took my van in for recall items. They keep it for 2 days and no action. Picked it up and was told I'd be called for repair the following Friday. No call. I called and left a message They keep it for 2 days and no action. Picked it up and was told I'd be called for repair the following Friday. No call. I called and left a message twice with no return call. Finally called again and got a response. Work is scheduled for this coming Wednesday, we'll see if they can make it happen. More
Alex, Max and Joey were very attentive and helpful throughout the entire process. From ordering to day of sale. Would highly recommend them to anyone looking for a good dealership experience. throughout the entire process. From ordering to day of sale. Would highly recommend them to anyone looking for a good dealership experience. More
We have been shopping around for a new vehicle while commuting in a rental for about a week. We decided to inquire more about the Mazda CX-5 since we've gotten used to it. The whole staff was terrific d commuting in a rental for about a week. We decided to inquire more about the Mazda CX-5 since we've gotten used to it. The whole staff was terrific during our purchasing process. More
I scheduled a free oil change on my very low mileage 3 year old vehicle, (my service writer even remarked on my low mileage). After 3 hours I was told my car wash in the wash……45 minutes later it rolled year old vehicle, (my service writer even remarked on my low mileage). After 3 hours I was told my car wash in the wash……45 minutes later it rolled up. Almost 4 hours for an oil change (oh and a software update, NOTHING ELSE) is unacceptable! I could have done it my xxxx self in that time, or Jiffy-lube! Everyone was nice and friendly but…….c’mon. More
Of course they say all of the right things when they are trying to sell you a car. I waited 6+ months to write a review for this reason. They sold me on the extras, getting oil changes etc. of course it’s a trying to sell you a car. I waited 6+ months to write a review for this reason. They sold me on the extras, getting oil changes etc. of course it’s an all day process (though they assured me it wouldn’t be) so it’s not even worth it for me to go. The ladies that answer the phones are sub par and you have to call 3+ times to even get transferred to the correct person because the phone conveniently disconnects all the time. And then you get the run around from the financing guys, who of course tell you you’re not paying extra for any of the “included” oil changes, though the price of the payment increased when added at signing. Wouldn’t buy here again. More