Palm Springs Motors Ford

Professional! Excellent! Outstanding! I had driven a Chevy for nearly 20 yrs. I knew the owner of the small dealership in Colorado & leased and traded in every 2-3 yrs. for a new truck. Th I had driven a Chevy for nearly 20 yrs. I knew the owner of the small dealership in Colorado & leased and traded in every 2-3 yrs. for a new truck. The last GM product I actually purchased as the economy didn't warrant leasing again. I kept it for 7 yrs. Was happy to not have a monthly payment anymore as it was paid off. Unfortunately I was putting $1500.-$2500. into it every few mos. on maintenance. So I really did still have a pmt. just not monthly anymore. When the most recent issues started with my GM truck, trying to be prudent I took it to a local Chevy dealer to have them diagnose the problem. They said they were too busy and come back later. Just in case there was a major problem I began to look at trucks to get over sticker shock in case I had to purchase a new one. Keep in mind I hadn't purchased a new vehicle in 7 yrs. I looked at every truck on the lot a few times, was there a good 1/2 hour or more and no-one even approached me. I thought that unusual and got in my truck to leave. I thought oh I'll go down the street to ford to see what trucks they have, look at prices etc. I absolutely had no intention of buying a Ford as I was a Chevy man! A salesman came out talked to me and turned me over to Ben Villarreal. A nice young man. I absolutely felt no pressure from either salesman. I explained to Ben that I wasn't ready to buy a truck today and didn't feel they could meet my idea of a payment if I did indeed decide to purchase anyway. After showing me what a payment on the truck we looked at would be. I told Ben that was way beyond what I would be comfortable paying. He asked me what payment I would be comfortable with. I told him. I didn't feel we could come to terms as the numbers were so far apart. He asked me to wait for a moment and he would get His sales mgr. His name is Mike. These two Men worked with me gave me more than a fair price for my GMC and got a payment that I felt comfortable with. I felt both of them went above & beyond the call of duty. I drove away with my new f-150. I absolutely love my new truck. The bed is deeper than my GMC, it rides up higher. And after being a truck driver for 36 yrs. I can just feel it is a better built truck! I am absolutely 100% happy with my experience with these two salesman and Palm Springs Motors. I think I will be seeing a lot of them in years to come as I am a dedicated customer, this is a two year lease and I love driving a new truck. Sincerely David Hulstine More

Satisfy Customer! I am a very happy and satisfy customer that would recommend Palm Springs Motors to all of my family and friends. Ben was very helpful and friendly to I am a very happy and satisfy customer that would recommend Palm Springs Motors to all of my family and friends. Ben was very helpful and friendly to answer all of my questions. He was able to get me a great deal and affordable payments. I am beyond satisfy with the gas mileage! Thank you Ben and Trent for taking care of me. You guys are the best!!!! More

VERY HAPPY FORD CUSTOMER OUTSTANDING PURCHASE EXPERIENCE,HIGHLY RECOMMEND THIS DEALERSHIP RAY SALAZAR AND THE ENTIRE STAFF THAT WORKED THAT NIGHT BOTH RAYS MIKE ECT.ME AND MY OUTSTANDING PURCHASE EXPERIENCE,HIGHLY RECOMMEND THIS DEALERSHIP RAY SALAZAR AND THE ENTIRE STAFF THAT WORKED THAT NIGHT BOTH RAYS MIKE ECT.ME AND MY FAMILY VERY PLEASED ONCE AGAIN 4TH TIME BUYER IN PALM SPRINGS MOTORS More

Very Satisfying!!!!! About two weeks ago, I had my brand new Ford Fusion towed to the service department because I got stranded with my family out in Yucca Valley. It happ About two weeks ago, I had my brand new Ford Fusion towed to the service department because I got stranded with my family out in Yucca Valley. It happen on a Sunday afternoon, when we were heading out of town to celebrate my fathers birthday. It ruined my whole day when the plan did not worked out. I had to wait till Monday morning when the Service Dept was opened to run a diagnostics on my car to find out the cause of the problem. I was disappointed since I had bought the car the beginning of the year. When I spoke to Bryan the Manager of the Service department and notified me that the cause was over an oil change not done properly that I had done elsewhere he still took care of me. Although it was not PSM responsibility he went out of his way to sympathize and work with me to make me happy.Bryan turned disappointing to satisfying right away. I must admit never again will I go anywhere else but to PSM to get everything done correctly. I am a beyond happy satisfy customer and will tell all my friends how a great customer service PSM has. Bryan I cant thank you enough for being very understanding and helpful. Bryan is the Best!!!! More

Pleasant purchaseing experience Sales personnel noted above were very courteous and had good product knowledge which helped us to decide which vehicle to lease and they made every ef Sales personnel noted above were very courteous and had good product knowledge which helped us to decide which vehicle to lease and they made every effort to get us into a lease that we were comfortable with without high pressure. I've been doing business with this dealership for fourteen years and I keep going back because they treat me royally and always make every effort to resolve any issues that I might have I highly recommend them. More

Need Auto Body Work? If you ever need auto body repair work, we recommend that you bring your vehicle to Palm Springs Motors Auto Body Shop. Our car was involved in an ac If you ever need auto body repair work, we recommend that you bring your vehicle to Palm Springs Motors Auto Body Shop. Our car was involved in an accident, and after everything was said and done, these professionals made it look brand new! We are very pleased with the work performed on our vehicle, AND we recommend this auto body shop to others who live in the area. The customer service is top notch, they work as a team, and you'll be happy with the results! Do I dare say it? Sure, why not? They're miracle workers! More

New Toy My dad and I went into the dealership to check out prices on a new truck. Once we were parked, we already had an employee walk up to us to help us out My dad and I went into the dealership to check out prices on a new truck. Once we were parked, we already had an employee walk up to us to help us out. His name was Louie and he was very nice, he showed us a couple of trucks and then took us out for a test drive. Like with any car dealer, it takes some negotiating to get the right price and payments, but everybody in the dealership was helpful and willing to work around our needs. It was a very smooth process of picking out the truck, negotiating, and signing paperwork, they even threw in some hats [my dad is a huge hat person], a carwash, and a few tanks of gas. I will definitely be returning for my upgrade on my Ford Focus. More

fabulous service!! I went in thinking I could only afford a used vehicle, but Ray was wonderful and got me into a brand new 2014 Ford Fiesta in the perfect color!! I wou I went in thinking I could only afford a used vehicle, but Ray was wonderful and got me into a brand new 2014 Ford Fiesta in the perfect color!! I would recommend Ray Salazar to ANY of my friends!! More

Excellent customer service ! We recently had some body repair work done at Palm Springs Motors. The entire staff (car rental, body shop manager and administrators) were extremely We recently had some body repair work done at Palm Springs Motors. The entire staff (car rental, body shop manager and administrators) were extremely well versed in how to provide the highest level of customer service. Polite, unsolicited communication, poised, polished, etc. I have been taking our Ford products to this dealership for over five years and have received the same level of consisten service. I would highly recomment this dealership to anyone!!! More