Palm Springs Motors Ford
Cathedral City, CA
Filter Reviews by Keyword
By Type
Showing 502 reviews
Service Experience My service technician was very friendly and thorough. He called me as soon as the car was finished. The service was completed in less time than quote My service technician was very friendly and thorough. He called me as soon as the car was finished. The service was completed in less time than quoted and the price was very reasonable. T More
Palm Springs Ford tops in service for your vehicle. Quick Lube service on my 2016 Explorer Sport was the best in the Coachella Valley. Would recommend to anyone that needs service on their vehicle. Quick Lube service on my 2016 Explorer Sport was the best in the Coachella Valley. Would recommend to anyone that needs service on their vehicle. More
Good, timely service. I didn't buy my Lincoln here, but always make it a point to come for service each winter during our stay. Service was done correctly and in a timely I didn't buy my Lincoln here, but always make it a point to come for service each winter during our stay. Service was done correctly and in a timely manner. They have discovered potential issues and made appropriate repairs before they became problems. We believe in this dealership and in the Lincoln brand. More
Service on my Fusion The service was done correct the first time, they were fast and a pleasant customer lounge where I could work while I waited. Everyone was very frien The service was done correct the first time, they were fast and a pleasant customer lounge where I could work while I waited. Everyone was very friendly. More
Lousy communications and service leased new suv. Had minor problem took car in twice.On 2nd.time service dept had car for over 4 weeks! and with very little communcations or updates.H leased new suv. Had minor problem took car in twice.On 2nd.time service dept had car for over 4 weeks! and with very little communcations or updates.Have had car back a week and couple of days and still having same problems and more! I am a repeat customer but after this experience and my salesman never following up, I will not be a 3rd time customer!!! More
Organized and responsive Staff knowledgeable and friendly. Answered all questions and made for a smooth transition from previous leased vehicle to new one. Expect same for fut Staff knowledgeable and friendly. Answered all questions and made for a smooth transition from previous leased vehicle to new one. Expect same for future Blacl Label services. More
"Not Your Grandpa's Dealership" My title refers to the "old days" where I avoided dealerships service departments because of not so good reputations. My experience at Palm Springs Mo My title refers to the "old days" where I avoided dealerships service departments because of not so good reputations. My experience at Palm Springs Motors was excellent. Service employees, management and anyone else I dealt with was pleasant, knowledgeable and capable. i was VERY impressed. If the front of the house functions like the back of the house, I will buy my next ford at Palm Springs Ford. More
Thank You! Anthony Danna, our salesperson was personable and professional in helping us achieve our goal of finding a suitable pre owned vehicle. His entire tea Anthony Danna, our salesperson was personable and professional in helping us achieve our goal of finding a suitable pre owned vehicle. His entire team was courteous and made us feel welcome during our visits to Palm Springs Motors. Many thanks for all of you help, Anthony! More
Recall Notice I received several recall notices from Ford regarding my Ranger. In Los Angeles, the wait list was outrageous. In Palm Springs, Ford arranged for me I received several recall notices from Ford regarding my Ranger. In Los Angeles, the wait list was outrageous. In Palm Springs, Ford arranged for me to drop off my Ranger and get a rental and they were ready for me when I walked in, kept me informed on the progress of the recall repair and recommended some additional repairs. Bryan the service manager and Ignacio were fantastic, I felt like they actually cared about my happiness and that they enjoyed their jobs and helping me solve my problem. They then delivered the truck back to my house and picked up the rental. I am thinking of buying another vehicle and will be going to Palm Springs Motors to do it. They deserve to be rewarded for their excellence. More
From San Diego with car problems From out of town, had car problems and came to the closest Ford dealership. Juan Sanchez greeted us on the service drive and Bryan Hildebrand got invo From out of town, had car problems and came to the closest Ford dealership. Juan Sanchez greeted us on the service drive and Bryan Hildebrand got involved. I was involved with Drew Ford for 30 years Penske for 4 years and know what it take to have a good dealership. I was very impressed with the way we were treated and lengths you went to to get us on the road in a timely manner. On Monday morning Bryan said the car would be done at 2:00 Tuesday and that is exactly when we drove out of the dealership. Great job!!! More