
Palm Springs Motors Ford
Cathedral City, CA
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Parts & Service Dept Had a great Service visit Wally did a wonderful job and updated me on every thing needed.And the Mazda Parts Dept had all the Parts. Had a great Service visit Wally did a wonderful job and updated me on every thing needed.And the Mazda Parts Dept had all the Parts. More
Very good experience from the sale to finish Knowledgable dealership, sales person was very experienced. Was introduced to the sales manager who was very helpful. Process was expedited in keep Knowledgable dealership, sales person was very experienced. Was introduced to the sales manager who was very helpful. Process was expedited in keeping from our tight schedule, which was appreciated. More
the dashboard monitor was not functioning correctly I had to bring my car back a second time to correct the problem. First they just put a new computer card in for the radio and said it seems fixed. I had to bring my car back a second time to correct the problem. First they just put a new computer card in for the radio and said it seems fixed. It was not. This time they wanted to keep the car over night. I was given another CX-5 as a loaner. Now they changed the navigation card. It seems to have corrected the problem. More
Great Experience The staff were polite and informative. They were able to get us in a beautiful truck with zero down and zero interest. We will be back for our next ve The staff were polite and informative. They were able to get us in a beautiful truck with zero down and zero interest. We will be back for our next vehicle. Thank you Alexander you're the man. More
Rental Car rip off These people reimbursed us when Desert Rent a car tried to rip us off on a 4 day car rental, they charged our credit car $1136 dollars for 4 days inst These people reimbursed us when Desert Rent a car tried to rip us off on a 4 day car rental, they charged our credit car $1136 dollars for 4 days instead of $50 a day. Palm Springs motors mailed us a check to make up for our loss after a little pressure from Lincoln Corporate but they did step up, they are the ones that took us to Desert rent a car but they did not know that Desert rent a car was going to try and rip us off. Thank you Palm Springs Motors. More
LCR/RGR Our sales person, Tony Danna, made this a great experience for us and was truly the reason we purchased our vehicle! We were looking for a Ford Esca Our sales person, Tony Danna, made this a great experience for us and was truly the reason we purchased our vehicle! We were looking for a Ford Escape and wound up with a beautiful Lincoln MKC and we couldn't be happier! Tony went above and beyond to earn our business and we would recommend him to anyone; he honored every commitment he made to us! We do believe the cost of the extended warranty was very high and that we may have been taken advantage of; we're certain it was a way to off-set the deal they made us on the vehicle we purchased. This matter was not in Tony's control, this was in the finance guy's control; he stated he was going to give us "his employee price" for the extended warranty and he didn't. We were so tired, that we just wanted to leave, so we didn't argue the matter, but it wasn't right! More
great service, great customer service very nice experience very good timing for not having an appointment. very busy dealership Mazda service separate from ford or lincoln. experience very good timing for not having an appointment. very busy dealership Mazda service separate from ford or lincoln. More
The service writer is always courteous and willing to help in any way. He provides knowledgeable and factual information on your vehicle and makes good suggestions on how to fix the problem. help in any way. He provides knowledgeable and factual information on your vehicle and makes good suggestions on how to fix the problem. More
Purchased a vehicle for $5,200.85. I had a check for $5,654.95. Billy Hayes has promised to have my check for the excess difference sent to me several times within the last 2 months. Ignores my calls an $5,654.95. Billy Hayes has promised to have my check for the excess difference sent to me several times within the last 2 months. Ignores my calls and messages. I do not recommend doing business at this location as they will not hold their end of the bargain. They must be suffering in sales so much that they have rip me off for $454.10. More
Good service. We bought our car there and always service it there too. The car is clean upon return and the dealer is very convenient. Our Lincoln has been very lo We bought our car there and always service it there too. The car is clean upon return and the dealer is very convenient. Our Lincoln has been very low maintenance! More