Palm Springs Motors Ford

This is one of my best experiences at a dealer ship, Alex was really attentive and helpful, great experience easy financial n quick, I’m recommend Palm Springs motors was really attentive and helpful, great experience easy financial n quick, I’m recommend Palm Springs motors More

Service This dealership was wonderful on sales. I had a 730 am appointment to just get my oil changed. 2 Hours later I finally got me truck back, i requested This dealership was wonderful on sales. I had a 730 am appointment to just get my oil changed. 2 Hours later I finally got me truck back, i requested no tire rotation or wash so I could get in and get out. This was at the quick lane, I called the Service Manager twice to let her know about the experience and still have not had a return call. Very bad customer service. More

Service tech, Wally, went out of his way to make sure my MX5 was serviced correctly after my first visit did not solve the problem MX5 was serviced correctly after my first visit did not solve the problem More

Jose is a Very knowledgeable and pleasant salesperson. I would recommend him to my friends. He is a good representation of Ford Motors. We are happy with the purchase would recommend him to my friends. He is a good representation of Ford Motors. We are happy with the purchase More

Parts & Service Dept Had a great Service visit Wally did a wonderful job and updated me on every thing needed.And the Mazda Parts Dept had all the Parts. Had a great Service visit Wally did a wonderful job and updated me on every thing needed.And the Mazda Parts Dept had all the Parts. More

Very good experience from the sale to finish Knowledgable dealership, sales person was very experienced. Was introduced to the sales manager who was very helpful. Process was expedited in keep Knowledgable dealership, sales person was very experienced. Was introduced to the sales manager who was very helpful. Process was expedited in keeping from our tight schedule, which was appreciated. More

the dashboard monitor was not functioning correctly I had to bring my car back a second time to correct the problem. First they just put a new computer card in for the radio and said it seems fixed. I had to bring my car back a second time to correct the problem. First they just put a new computer card in for the radio and said it seems fixed. It was not. This time they wanted to keep the car over night. I was given another CX-5 as a loaner. Now they changed the navigation card. It seems to have corrected the problem. More

Great Experience The staff were polite and informative. They were able to get us in a beautiful truck with zero down and zero interest. We will be back for our next ve The staff were polite and informative. They were able to get us in a beautiful truck with zero down and zero interest. We will be back for our next vehicle. Thank you Alexander you're the man. More

Rental Car rip off These people reimbursed us when Desert Rent a car tried to rip us off on a 4 day car rental, they charged our credit car $1136 dollars for 4 days inst These people reimbursed us when Desert Rent a car tried to rip us off on a 4 day car rental, they charged our credit car $1136 dollars for 4 days instead of $50 a day. Palm Springs motors mailed us a check to make up for our loss after a little pressure from Lincoln Corporate but they did step up, they are the ones that took us to Desert rent a car but they did not know that Desert rent a car was going to try and rip us off. Thank you Palm Springs Motors. More

LCR/RGR Our sales person, Tony Danna, made this a great experience for us and was truly the reason we purchased our vehicle! We were looking for a Ford Esca Our sales person, Tony Danna, made this a great experience for us and was truly the reason we purchased our vehicle! We were looking for a Ford Escape and wound up with a beautiful Lincoln MKC and we couldn't be happier! Tony went above and beyond to earn our business and we would recommend him to anyone; he honored every commitment he made to us! We do believe the cost of the extended warranty was very high and that we may have been taken advantage of; we're certain it was a way to off-set the deal they made us on the vehicle we purchased. This matter was not in Tony's control, this was in the finance guy's control; he stated he was going to give us "his employee price" for the extended warranty and he didn't. We were so tired, that we just wanted to leave, so we didn't argue the matter, but it wasn't right! More