Palm Springs Motors Ford

Horrible treatment. I will never go back and I used to love it there. The wait was terrible. John argued with me about serving people arriving after me, first. It took them three hours before I was told love it there. The wait was terrible. John argued with me about serving people arriving after me, first. It took them three hours before I was told they broke a strut on my tire and ruined a cylinder. Was given a loaner car to use but my van wouldn’t be ready for 3 days. Called the following Monday and my call was routed all over the Valley 3x stating they didn’t have my van.. finally found out it was ready.. Lastly, Rey Ramiro forgot the discount we discussed as I brought in a coupon from a mailer I received. No reminder sticker and greasy finger prints in the van driver door. Received a small apology from a mechanic but nothing from Rey or any manager. More

Service department is second to none! Everyone in the service department was great. Especially the service Manager! She completely went out of her way to address our needs and get to the p Everyone in the service department was great. Especially the service Manager! She completely went out of her way to address our needs and get to the problem in record time! She even gave us a car to use while they repaired our car! We live about 60 miles away but will always go to Palm Springs Motors for all our service! More

Rick Freeze is great! He was the one who replied to my email inquiry and actually sent info on the exact car I was asking about; not just a generic reply. When I arrived t He was the one who replied to my email inquiry and actually sent info on the exact car I was asking about; not just a generic reply. When I arrived they quickly found him and we were in the car within minutes for test drive. Within about 3 hours I was out the door in my new car. Showroom was nice. More

They are the best! Every time I take my vehicle to them they do a fantastic job and have it done on time. Best service. they do a fantastic job and have it done on time. Best service. More

my first mazda WITH MY LEASE NEARLY UP , I DECIDED TO CHECK OUT THE NEWEST CARS. MY SALESMAN JOHN WAS LISTENING TO MY WISH LIST, WHEN WE DROVE BY THE BLUE MAZDA CX 5 WITH MY LEASE NEARLY UP , I DECIDED TO CHECK OUT THE NEWEST CARS. MY SALESMAN JOHN WAS LISTENING TO MY WISH LIST, WHEN WE DROVE BY THE BLUE MAZDA CX 5. WE PULLED IN BY IT AND DROVE IT NEXT! GREAT CAR! JOHN WAS JUST TRYING TO GIVE ME OPTIONS BUT I WAS HOOKED! More

Service with a side of smart business decisions. After the death of my husband the last thing I was thinking about was a new car. We had leases on two different Ford vehicles and suddenly I found th After the death of my husband the last thing I was thinking about was a new car. We had leases on two different Ford vehicles and suddenly I found that I really only needed one car. I sat down with a very savvy sales team that , with my input, helped me decide what vehicle was right for me based on my needs and wants. I ended up buying a 2020 Lincoln Corsair. The sales team walked me through the sales process so that I understood exactly what I was buying. This does not happen all the time! A sales team that puts the consumer first??? What was happening here? Palm Springs Motors has always been the best choice for consumers who want to be part of the "team" when it comes to making decisions about their automotive needs. These folks made me feel right at home and walked me, patiently, trough the buying process. If you're looking for a company that values you as the consumer and takes the time and energy to make sure you get the automobile that works best for your needs and wants, this is the place for you. Ask Allen (sales manger) and his team (especially Roy) to help you make your car buying experience more than just signing a stack of legal documents.........they actually made the experience interesting and fun! More

Came in for a recall The service there was really great. They treated me well and showed me where everything was since it was my first time being there at the dealers. The service there was really great. They treated me well and showed me where everything was since it was my first time being there at the dealers. More

Highly recommend Palm Springs Motors These guys are very helpful and knowledgeable, and no high-pressure sales. They have a very large selection too. Highly recommend this dealership. These guys are very helpful and knowledgeable, and no high-pressure sales. They have a very large selection too. Highly recommend this dealership. So easy!!! More

New Tires for My Pony Got a quote from a tire distributor for the three new Goodyear Eagles All Symmetrical. The quote I received from PS Motors was 30% less per tire A Got a quote from a tire distributor for the three new Goodyear Eagles All Symmetrical. The quote I received from PS Motors was 30% less per tire AND they gave me another $50 off as I am a AAA member. In and out in an hour. Customer lounge has hot coffee and tea and plenty of indoor or outdoor seating. Why go anywhere else? More

Horrible customer service I bought a Lincoln ,I was told that the car would be detailed within 3 days. 2 weeks later it still wasn’t detailed and I couldn’t have minor repairs I bought a Lincoln ,I was told that the car would be detailed within 3 days. 2 weeks later it still wasn’t detailed and I couldn’t have minor repairs made. 3 weeks after I bought the car, I went to the dealership and asked for someone in charge. After waiting in the showroom for an hour and a half a salesman offered to take my car to the service department. There I met Daryl, he told me that he would put my name on a list for a loan car. 2 weeks later , no loan car available, I took my car in and got a ride home in their shuttle. When I picked my car up, the windshield was chipped. Daryl said he would get it fixed or have the windshield replaced.After several days and phone calls, Daryl tells me that the chip was there when I bought the car.(IT WAS NOT) but I can’t prove it., so I’m stuck with a chipped wind shield. I bought this car on November 7, 2019. It is now January 2, 2020. I have yet to receive the registration or pink slip. I have made several calls to their “DMV EXPERT”. I finally talked to him on the phone on Dec. 31. I was told that he would look into my registration and get right back to me. As of this writing I have heard nothing. More