Palm Springs Motors Ford

Joe Mesa was exceptional in addressing our concerns and needs. His follow through was professional and we wouldn’t hesitate to work with him again. needs. His follow through was professional and we wouldn’t hesitate to work with him again. More

Service I have had my vehicle serviced there several times and have found to be efficient and friendly. I was particularly pleased with the service I that wa I have had my vehicle serviced there several times and have found to be efficient and friendly. I was particularly pleased with the service I that was done on my previous explorer. I had an issue with a power plug and the service manager explained the problem and how I could replace the part rather than put in the shop. Saved me money and time and saved a space in their shop for more serious work. My father was a Ford technician and was the shop foreman at our Ford dealership when I was growing up so I appreciated that manner in which this was handled. More

Prompt, Professional, and Personal From the time we arrived and met by Bradley Valdez, Sales, and Max Tallon, Team Sales Manager, we were well on our way to finding the Perfect Lincoln From the time we arrived and met by Bradley Valdez, Sales, and Max Tallon, Team Sales Manager, we were well on our way to finding the Perfect Lincoln for our Lifestyle!!! Bradley stayed with us, listening to what we wanted in options, and within a few hours ( and many test drives) we were in our Lincoln MKC !!!! The final leg of the journey was finishing up the paperwork, which was done efficiently, and quickly . The entire team at Palm Springs Motors was Great to work with and I would recommend this group of dedicated People to anyone wishing to purchase a Ford product. More

Enjoying my “new” vehicle. From the time we arrived we were welcomed by a salesman (Alexander). He was very helpful. We then returned another day, and were greeted by George. From the time we arrived we were welcomed by a salesman (Alexander). He was very helpful. We then returned another day, and were greeted by George. (Alex was off duty). Juan did his utmost to seal the deal. He was very interested in being fair to both parties. We would recommend their dealership. Joyce and Larry S. More

Horrible treatment. I will never go back and I used to love it there. The wait was terrible. John argued with me about serving people arriving after me, first. It took them three hours before I was told love it there. The wait was terrible. John argued with me about serving people arriving after me, first. It took them three hours before I was told they broke a strut on my tire and ruined a cylinder. Was given a loaner car to use but my van wouldn’t be ready for 3 days. Called the following Monday and my call was routed all over the Valley 3x stating they didn’t have my van.. finally found out it was ready.. Lastly, Rey Ramiro forgot the discount we discussed as I brought in a coupon from a mailer I received. No reminder sticker and greasy finger prints in the van driver door. Received a small apology from a mechanic but nothing from Rey or any manager. More

Service department is second to none! Everyone in the service department was great. Especially the service Manager! She completely went out of her way to address our needs and get to the p Everyone in the service department was great. Especially the service Manager! She completely went out of her way to address our needs and get to the problem in record time! She even gave us a car to use while they repaired our car! We live about 60 miles away but will always go to Palm Springs Motors for all our service! More

They are the best! Every time I take my vehicle to them they do a fantastic job and have it done on time. Best service. they do a fantastic job and have it done on time. Best service. More

Rick Freeze is great! He was the one who replied to my email inquiry and actually sent info on the exact car I was asking about; not just a generic reply. When I arrived t He was the one who replied to my email inquiry and actually sent info on the exact car I was asking about; not just a generic reply. When I arrived they quickly found him and we were in the car within minutes for test drive. Within about 3 hours I was out the door in my new car. Showroom was nice. More

Service with a side of smart business decisions. After the death of my husband the last thing I was thinking about was a new car. We had leases on two different Ford vehicles and suddenly I found th After the death of my husband the last thing I was thinking about was a new car. We had leases on two different Ford vehicles and suddenly I found that I really only needed one car. I sat down with a very savvy sales team that , with my input, helped me decide what vehicle was right for me based on my needs and wants. I ended up buying a 2020 Lincoln Corsair. The sales team walked me through the sales process so that I understood exactly what I was buying. This does not happen all the time! A sales team that puts the consumer first??? What was happening here? Palm Springs Motors has always been the best choice for consumers who want to be part of the "team" when it comes to making decisions about their automotive needs. These folks made me feel right at home and walked me, patiently, trough the buying process. If you're looking for a company that values you as the consumer and takes the time and energy to make sure you get the automobile that works best for your needs and wants, this is the place for you. Ask Allen (sales manger) and his team (especially Roy) to help you make your car buying experience more than just signing a stack of legal documents.........they actually made the experience interesting and fun! More

my first mazda WITH MY LEASE NEARLY UP , I DECIDED TO CHECK OUT THE NEWEST CARS. MY SALESMAN JOHN WAS LISTENING TO MY WISH LIST, WHEN WE DROVE BY THE BLUE MAZDA CX 5 WITH MY LEASE NEARLY UP , I DECIDED TO CHECK OUT THE NEWEST CARS. MY SALESMAN JOHN WAS LISTENING TO MY WISH LIST, WHEN WE DROVE BY THE BLUE MAZDA CX 5. WE PULLED IN BY IT AND DROVE IT NEXT! GREAT CAR! JOHN WAS JUST TRYING TO GIVE ME OPTIONS BUT I WAS HOOKED! More