
Palm Springs Motors Ford
Cathedral City, CA
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Ford servicing on vehicle It was a normal day of taking the car in for a oil change nothing stood out better than any other dealership it was good. It would be nice for the pl It was a normal day of taking the car in for a oil change nothing stood out better than any other dealership it was good. It would be nice for the place to offer free coffee, tea, water, or hot chocolate. I did not see anything but a sign stating to please pay at counter for any drinks even coffee really? More
Superb customer service, from initial contact until final sale. Professionalism, dedication, and patience. Long process, but defenetly worth the while. Would definitely recommend. Thank you!! sale. Professionalism, dedication, and patience. Long process, but defenetly worth the while. Would definitely recommend. Thank you!! More
Great Service They were friendly and very efficient, organized in setting up My service appointment. While at the service, they made Me feel important, which gave They were friendly and very efficient, organized in setting up My service appointment. While at the service, they made Me feel important, which gave Me a good feeling of who I am. Once They completed the service, They gave Me a very good explaining of the work done and ask Me if I had any questions. JOB WELL DONE!!!! More
One annoying glitch This is NOT our dealer's fault. Out 2017 Mazda3 had a defective sensor in the back bumper (the device which senses cars behind and left or right of o This is NOT our dealer's fault. Out 2017 Mazda3 had a defective sensor in the back bumper (the device which senses cars behind and left or right of outs), that defect caused our check engine light to pop up. When we took the car in to have it repaired, we were told the part was not on hand. The dealer provided us with a loaner which was not another Mazda3, but a larger SUV. We were given several estimates of the date when the part would arrive for installation -- a few weeks, a month, then another month and finally another six weeks. We didn't care for the larger loaner (and the second one was a stripped down model in which the sunroof did not work) and eventually we were without the car we leased for nearly 3 months and there was yet another month to wait. We finally elected to dump the old lease and sing a new one for a 2020 Maxda3. We like our dealership and won't go anywhere else, but at the corporate level Mazda needs to address an excessively long wait for a part which, after all, is part of the safety system in the car and is therefore very important. Very frustrating but, once again, NOT a dealership issue. More
30,000 mile Customer Service was knowledgeable and competent. Kept me informed while I waited for the car. I brought work with me and was showed a private busines Customer Service was knowledgeable and competent. Kept me informed while I waited for the car. I brought work with me and was showed a private business center where I worked. Good experience. More
They took good care of me and took extra time to reprogram my navigation system for me which I didn't make an appointment for. They are very friendly and courteous. reprogram my navigation system for me which I didn't make an appointment for. They are very friendly and courteous. More
Best experience Work with Kelly and could not recommend him enough. Was a great experience from beginning to end. Well priced truck with everything I needed and more Work with Kelly and could not recommend him enough. Was a great experience from beginning to end. Well priced truck with everything I needed and more to replace my Chevy. More
Reynaldo ensured everything was satisfactorily done for our car. He was professional and capable. We will return to this location based on Reynaldo’s service our car. He was professional and capable. We will return to this location based on Reynaldo’s service More
Great service The service department was very professional. They resolved my issue, washed my car and delivered it to me in record time. Thank you, Palm Springs M The service department was very professional. They resolved my issue, washed my car and delivered it to me in record time. Thank you, Palm Springs Motors! More