Palm Springs Motors Ford

Exceptional Great customer service. Everyone is so friendly and helpful. I have never had a problem getting in for service here. I travel 50+ miles just to rec Great customer service. Everyone is so friendly and helpful. I have never had a problem getting in for service here. I travel 50+ miles just to receive great service from Palm Springs Ford Quick Lane. More

Just took vehicle in for oil change and tire rotation. The service advisor called me to say there was no wheel lock tool in glovebox. He took me into service bay where I searched by tire and jack thinking The service advisor called me to say there was no wheel lock tool in glovebox. He took me into service bay where I searched by tire and jack thinking it might be there. No such luck. So they used a master to get locks off and they left them off so I could replace locks with regular lug nuts. They only had 3 so went straight to another parts store and ordered 4. When I got home decided to check glove box and in plain sight was an orange bag from Fast Lane with the lock in it clearly marked as containing the Wheel lock..Unbelievable!!! Luckily the parts stored cancelled my order with no charges!! Will make sure I get my Ford service done at a different dealership from now on!! Their oil change price was very reasonable and included a car wash but was pretty disappointed with what happened. More

Wally was very nice and professional. I had the earliest appointment at 7am. I was the second in line. I was told it would take at most 1.5 hrs. So I decided to just wait but as it turned out it took 2hrs appointment at 7am. I was the second in line. I was told it would take at most 1.5 hrs. So I decided to just wait but as it turned out it took 2hrs and 15 minutes. I just wonder why it took such a long time to just perform a regular service. Thank you More

Excellent customer service and friendly personnel. I brought my car in for service and my other car had a nail on the tire they fixed right away brought my car in for service and my other car had a nail on the tire they fixed right away More

Great experience Love our new red cx5. Rick made it easy to go through the process using the Costco discount. Billy was a pleasure to work with for the final paperwork Love our new red cx5. Rick made it easy to go through the process using the Costco discount. Billy was a pleasure to work with for the final paperwork. Worked with him 9 years ago when we bought our Mazda 3. More

Palm Springs Ford always takes care of the customers needs. I trust that my car is taken care of by the techs. Friendly and efficient staff needs. I trust that my car is taken care of by the techs. Friendly and efficient staff More

Ford servicing on vehicle It was a normal day of taking the car in for a oil change nothing stood out better than any other dealership it was good. It would be nice for the pl It was a normal day of taking the car in for a oil change nothing stood out better than any other dealership it was good. It would be nice for the place to offer free coffee, tea, water, or hot chocolate. I did not see anything but a sign stating to please pay at counter for any drinks even coffee really? More

Joey & Rick were very responsive and helpful to get me the best deal on my new 2019 F-150. I would highly recommend them & the dealership. the best deal on my new 2019 F-150. I would highly recommend them & the dealership. More

Superb customer service, from initial contact until final sale. Professionalism, dedication, and patience. Long process, but defenetly worth the while. Would definitely recommend. Thank you!! sale. Professionalism, dedication, and patience. Long process, but defenetly worth the while. Would definitely recommend. Thank you!! More

Great Service They were friendly and very efficient, organized in setting up My service appointment. While at the service, they made Me feel important, which gave They were friendly and very efficient, organized in setting up My service appointment. While at the service, they made Me feel important, which gave Me a good feeling of who I am. Once They completed the service, They gave Me a very good explaining of the work done and ask Me if I had any questions. JOB WELL DONE!!!! More