Palm Springs Motors Ford

Wally was very nice and professional. I had the earliest appointment at 7am. I was the second in line. I was told it would take at most 1.5 hrs. So I decided to just wait but as it turned out it took 2hrs appointment at 7am. I was the second in line. I was told it would take at most 1.5 hrs. So I decided to just wait but as it turned out it took 2hrs and 15 minutes. I just wonder why it took such a long time to just perform a regular service. Thank you More

Excellent customer service and friendly personnel. I brought my car in for service and my other car had a nail on the tire they fixed right away brought my car in for service and my other car had a nail on the tire they fixed right away More

Great experience Love our new red cx5. Rick made it easy to go through the process using the Costco discount. Billy was a pleasure to work with for the final paperwork Love our new red cx5. Rick made it easy to go through the process using the Costco discount. Billy was a pleasure to work with for the final paperwork. Worked with him 9 years ago when we bought our Mazda 3. More

Palm Springs Ford always takes care of the customers needs. I trust that my car is taken care of by the techs. Friendly and efficient staff needs. I trust that my car is taken care of by the techs. Friendly and efficient staff More

Ford servicing on vehicle It was a normal day of taking the car in for a oil change nothing stood out better than any other dealership it was good. It would be nice for the pl It was a normal day of taking the car in for a oil change nothing stood out better than any other dealership it was good. It would be nice for the place to offer free coffee, tea, water, or hot chocolate. I did not see anything but a sign stating to please pay at counter for any drinks even coffee really? More

Joey & Rick were very responsive and helpful to get me the best deal on my new 2019 F-150. I would highly recommend them & the dealership. the best deal on my new 2019 F-150. I would highly recommend them & the dealership. More

Superb customer service, from initial contact until final sale. Professionalism, dedication, and patience. Long process, but defenetly worth the while. Would definitely recommend. Thank you!! sale. Professionalism, dedication, and patience. Long process, but defenetly worth the while. Would definitely recommend. Thank you!! More

Great Service They were friendly and very efficient, organized in setting up My service appointment. While at the service, they made Me feel important, which gave They were friendly and very efficient, organized in setting up My service appointment. While at the service, they made Me feel important, which gave Me a good feeling of who I am. Once They completed the service, They gave Me a very good explaining of the work done and ask Me if I had any questions. JOB WELL DONE!!!! More

One annoying glitch This is NOT our dealer's fault. Out 2017 Mazda3 had a defective sensor in the back bumper (the device which senses cars behind and left or right of o This is NOT our dealer's fault. Out 2017 Mazda3 had a defective sensor in the back bumper (the device which senses cars behind and left or right of outs), that defect caused our check engine light to pop up. When we took the car in to have it repaired, we were told the part was not on hand. The dealer provided us with a loaner which was not another Mazda3, but a larger SUV. We were given several estimates of the date when the part would arrive for installation -- a few weeks, a month, then another month and finally another six weeks. We didn't care for the larger loaner (and the second one was a stripped down model in which the sunroof did not work) and eventually we were without the car we leased for nearly 3 months and there was yet another month to wait. We finally elected to dump the old lease and sing a new one for a 2020 Maxda3. We like our dealership and won't go anywhere else, but at the corporate level Mazda needs to address an excessively long wait for a part which, after all, is part of the safety system in the car and is therefore very important. Very frustrating but, once again, NOT a dealership issue. More

30,000 mile Customer Service was knowledgeable and competent. Kept me informed while I waited for the car. I brought work with me and was showed a private busines Customer Service was knowledgeable and competent. Kept me informed while I waited for the car. I brought work with me and was showed a private business center where I worked. Good experience. More