Palm Springs Motors Ford
Cathedral City, CA
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Great service Wally was fantastic with his knowledge and help. I will be back and hope to deal with him again. Very clean operation. He found an update from the Wally was fantastic with his knowledge and help. I will be back and hope to deal with him again. Very clean operation. He found an update from the factory that was under warranty More
recall on my f250 they got me in at a convenient time for me. they ubered me home . got it done when said it would be done. and i got a nice clean fixed truck back, they got me in at a convenient time for me. they ubered me home . got it done when said it would be done. and i got a nice clean fixed truck back, More
Service of MKZ The car was picked up, serviced, washed and returned. A loaner car was offered, but not used and a trim piece that was broken was replaced. Excellent The car was picked up, serviced, washed and returned. A loaner car was offered, but not used and a trim piece that was broken was replaced. Excellent service all around. More
Mazda Dealership has two of the BEST both, Frank Razo and Wally exude EXCELLENT customer service with years of experience making them very knowledgeable. I TRUST 100% in the mechanics there. Willing and de Wally exude EXCELLENT customer service with years of experience making them very knowledgeable. I TRUST 100% in the mechanics there. Willing and determined WALLY was a huge HELP in figuring out my car problems and alleviating stress with car repair costs. Frank and Wally make me feel like family and actually care for my concerns. WHY GO ANYWHERE ELSE?...When here you're their family. More
Excellent would recommend to others or return in future This was a pleasant experience all employees were very accommodating and helpful I would definitely recommend this dealership to another party and ret This was a pleasant experience all employees were very accommodating and helpful I would definitely recommend this dealership to another party and return myself for future business.. I was initially there for service and ended up with a new vehicle. More
great service Since I purchase my car I always take it here to P.S.M. Where the service is superb! Ignacio Cazares, has always gone above and beyond on making sure Since I purchase my car I always take it here to P.S.M. Where the service is superb! Ignacio Cazares, has always gone above and beyond on making sure we are satisfied. Daniel Duarte was very professional in explaining the problem that my car had. The Shuttle service is a life saving for me! I also bring our Jeep for service on their other side where Rey takes excellent care of us!! My next purchase will be here, because of the excellent service they offer. More
Recall on 2019 Mazda Fast service, had 2 people help me get me out fast with loaner car.. Always an excellent experience when working with Frank the service rep!!! Fast service, had 2 people help me get me out fast with loaner car.. Always an excellent experience when working with Frank the service rep!!! More
amazing Came in looking for a used work truck. I got the truck I wanted for a great price. I'm definitely come here for my next vehicle. Came in looking for a used work truck. I got the truck I wanted for a great price. I'm definitely come here for my next vehicle. More
Exceptional Great customer service. Everyone is so friendly and helpful. I have never had a problem getting in for service here. I travel 50+ miles just to rec Great customer service. Everyone is so friendly and helpful. I have never had a problem getting in for service here. I travel 50+ miles just to receive great service from Palm Springs Ford Quick Lane. More
Just took vehicle in for oil change and tire rotation. The service advisor called me to say there was no wheel lock tool in glovebox. He took me into service bay where I searched by tire and jack thinking The service advisor called me to say there was no wheel lock tool in glovebox. He took me into service bay where I searched by tire and jack thinking it might be there. No such luck. So they used a master to get locks off and they left them off so I could replace locks with regular lug nuts. They only had 3 so went straight to another parts store and ordered 4. When I got home decided to check glove box and in plain sight was an orange bag from Fast Lane with the lock in it clearly marked as containing the Wheel lock..Unbelievable!!! Luckily the parts stored cancelled my order with no charges!! Will make sure I get my Ford service done at a different dealership from now on!! Their oil change price was very reasonable and included a car wash but was pretty disappointed with what happened. More