Palm Springs Motors Ford
Cathedral City, CA
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John was great as always got man quick taken care of and keep me updated on progress and work being done even got me the discount that I forgot about keep me updated on progress and work being done even got me the discount that I forgot about More
I'm hoping that because of covid thats why service has gone down. Made an appointment for the works, no one greeted me, and no one was available to help me. Danielle was off that day. She's amazing! Told gone down. Made an appointment for the works, no one greeted me, and no one was available to help me. Danielle was off that day. She's amazing! Told that they might not have time for my car and then just tried to tell me I needed brakes when I had already had them done there but there's was no record. More
Excellent We ordered our new Lincoln to be delivered in April. Well the Covide Virus threw that out the window. Our Sales person Joey Zamora kept us informed du We ordered our new Lincoln to be delivered in April. Well the Covide Virus threw that out the window. Our Sales person Joey Zamora kept us informed during the 4 month wait. We live in Washington Sate and our plan was to drive the car home at the end of our winter season. We toyed with having the car shipped but I flew down and Joey picked me up on a Sunday afternoon (his day off). He spent all the time necessary to teach me how to run all the systems on our new car. Then he followed me home and programmed our garage opener. I purchased many cars in lifetime (this is our second from the dealership) but the treatment we received was truly Black Label just like the car. No pressure just good information until we where ready to buy. We will be a repeat customer. Andy and Laurie E More
Ford is Family Professional entire Team I made contact with Covid Safe all protocols in place and followed Treated like a Queen Much appreciated Daniel and his te Professional entire Team I made contact with Covid Safe all protocols in place and followed Treated like a Queen Much appreciated Daniel and his team Thank you Ford Be Safe Be Healthy More
Very professional Brought the 250 in my for service which was done but tech pointed out discolored fluids so a complete fluid replacement was accomplished. We expect s Brought the 250 in my for service which was done but tech pointed out discolored fluids so a complete fluid replacement was accomplished. We expect some hard driving soon and loading the camper and towing the Jeep in the Sierras will tax the systems to the max. More
Mediocre Surprisingly disinterested personnel on my last visit. This was not the level of commitment to a Lincoln owner that I’ve come to expect. My issue wasn Surprisingly disinterested personnel on my last visit. This was not the level of commitment to a Lincoln owner that I’ve come to expect. My issue wasn’t huge, but that should be something that makes attentiveness even easier, not the opposite. More
The sales manager lack of courtesy to me after deal made. All sales approach with no follow up to the purchaser. Sales manager sold the Lincoln then walked away from questions about the options And use of. All sales approach with no follow up to the purchaser. Sales manager sold the Lincoln then walked away from questions about the options And use of. More
Great experience! I had a great experience at Palm Springs Ford. Great selection and very fair pricing. I would recommend to my friends for sure, Love my 2020 Raptor! I had a great experience at Palm Springs Ford. Great selection and very fair pricing. I would recommend to my friends for sure, Love my 2020 Raptor! More
Awesome car - SIGHT UNSEEN in person Bought a 2015 Dodge Challenger from Palm Springs Motors via Car Gurus only seeing pictures of the car. We called and spoke with Clarence who was phen Bought a 2015 Dodge Challenger from Palm Springs Motors via Car Gurus only seeing pictures of the car. We called and spoke with Clarence who was phenomenal in helping me decide to buy this car! He answered numerous back and forth texts and phone calls, making the process super easy. Doing this remotely, I was never pushed or pressured into anything that I did not need! All paperwork was signed thru emails and overnight deliveries. They worked with my shipping company to ensure the car was washed, gassed, and ready for its new home. They kept me informed thru every step of the way and even called after to make sure the car arrived ok and that we were happy. I would definitely buy from them again and would recommend to anyone. SEE CLARENCE!! More