Palm Springs Motors Ford
Cathedral City, CA
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I have been a extremely dedicated customer of this dealership since 2004 and I am so dissatisfied with the service I received that I will never go back to even buy a set of windshield wiper blades! I dealership since 2004 and I am so dissatisfied with the service I received that I will never go back to even buy a set of windshield wiper blades! I won ever boring anymore of my friends or family back either, which I have done over the last 10 years. My truck sat there for one week and the service advisor didn't even call me to update me, I had. to call him after 3 days, the service department has gone to crap! they didn't even get to my truck in a reasonable time to let me know what's going on then the part that I requested, and gave them the part number (which was on hold in the parts department under my name) they didn't install that one they installed something else and wanted to charge me for it and the labor. I paid the labor and they ate the part but I messed up and should have not paid anything! I am so upset I let them all know and the acted like they didn't care so neither do I. I will be writing a letter to the ford corporate offices this week about this dealership. KEVIN More
Joey Z., Internet Sales, at Palm Springs Motors, provided us with a seamless and pleasant experience. The attention and care provided post purchase has been equally exceptional. us with a seamless and pleasant experience. The attention and care provided post purchase has been equally exceptional. More
There is no other place to take a car then the PS Ford dealership. Whether it is for service or a new car, I always know it will be done right the first time and that I am getting a good deal. dealership. Whether it is for service or a new car, I always know it will be done right the first time and that I am getting a good deal. More
Jose is the best. Took his time with me very patient and Jose is the best. Took his time with me very patient and courteous. NO BS with Jose.. of course he want to sale you a car - will consider all option Jose is the best. Took his time with me very patient and courteous. NO BS with Jose.. of course he want to sale you a car - will consider all options for you and make it happen More
Very friendly, accommodating, efficient and professional. Wally is awesome and will educate you on any and all car troubles you might have. Great job and thank you! Wally is awesome and will educate you on any and all car troubles you might have. Great job and thank you! More
Wally came out at exactly the promised time frame to give an update. The work done was very well explained. Was able to get my questions answered. Excellent customer service! an update. The work done was very well explained. Was able to get my questions answered. Excellent customer service! More
Always great service and friendly people! Everyone there seems to go over and above to help and make sure things are right. Their prices are always fair. I would highly recommend them to any make or model c seems to go over and above to help and make sure things are right. Their prices are always fair. I would highly recommend them to any make or model cars for service. More
Palm springs ford tried charging me $1400 for four brand new tires and an alignment. I have no type of tire wear and plus, I only have 20,000 miles. I feel completely disrespected. Do not recommend there se new tires and an alignment. I have no type of tire wear and plus, I only have 20,000 miles. I feel completely disrespected. Do not recommend there service department, quick lane, any of them. Completely disappointed. More