
Palm Springs Motors Ford
Cathedral City, CA
Filter Reviews by Keyword
By Type
Showing 508 reviews
The process of purchasing a new vehicle was seamless and professional, thanks to the efforts of our sales person, Roy H. Many thanks to him and the support staff that support the sales process. professional, thanks to the efforts of our sales person, Roy H. Many thanks to him and the support staff that support the sales process. More
The driver seat on my new Corsair is falling apart. Dropped it off for a few days and was given a loaner car. Three days later I called to see if was ready for pickup and was told to bring the loaner b Dropped it off for a few days and was given a loaner car. Three days later I called to see if was ready for pickup and was told to bring the loaner back and pick up my car, which needed parts ordered and had not come in. That was about a month ago and have never heard a word back from the service dept. Seems like a long time to wait for parts. In the meantime, the car feels like it isn't getting gas until it gets up to 30 mph. I guess they will deal with that when I take it back for the seat problem. More
My serve was assigned to me is Ignacio is very professional employee is easy to communication and very helping for processing my service of my car professional employee is easy to communication and very helping for processing my service of my car More
The appointment was easy to make. The service was excellent and my truck was presented to me washed and all paper mats picked up and properly disposed. excellent and my truck was presented to me washed and all paper mats picked up and properly disposed. More
I have been a extremely dedicated customer of this dealership since 2004 and I am so dissatisfied with the service I received that I will never go back to even buy a set of windshield wiper blades! I dealership since 2004 and I am so dissatisfied with the service I received that I will never go back to even buy a set of windshield wiper blades! I won ever boring anymore of my friends or family back either, which I have done over the last 10 years. My truck sat there for one week and the service advisor didn't even call me to update me, I had. to call him after 3 days, the service department has gone to crap! they didn't even get to my truck in a reasonable time to let me know what's going on then the part that I requested, and gave them the part number (which was on hold in the parts department under my name) they didn't install that one they installed something else and wanted to charge me for it and the labor. I paid the labor and they ate the part but I messed up and should have not paid anything! I am so upset I let them all know and the acted like they didn't care so neither do I. I will be writing a letter to the ford corporate offices this week about this dealership. KEVIN More
Joey Z., Internet Sales, at Palm Springs Motors, provided us with a seamless and pleasant experience. The attention and care provided post purchase has been equally exceptional. us with a seamless and pleasant experience. The attention and care provided post purchase has been equally exceptional. More
There is no other place to take a car then the PS Ford dealership. Whether it is for service or a new car, I always know it will be done right the first time and that I am getting a good deal. dealership. Whether it is for service or a new car, I always know it will be done right the first time and that I am getting a good deal. More
Jose is the best. Took his time with me very patient and Jose is the best. Took his time with me very patient and courteous. NO BS with Jose.. of course he want to sale you a car - will consider all option Jose is the best. Took his time with me very patient and courteous. NO BS with Jose.. of course he want to sale you a car - will consider all options for you and make it happen More