Palm Springs Motors Ford

I purchased my Black Label Lincoln Nautilus from this dealer. Getting service, loaners, using the vehicle pick up service or getting phone calls return has been extremely difficult. In my opinion Black dealer. Getting service, loaners, using the vehicle pick up service or getting phone calls return has been extremely difficult. In my opinion Black Label simply means I overpaid. More

My sales person Robert Shearer and his support team was excellent to work with. They made sure my purchase went smooth and Robert has made sure that I'm happy with my purchase. He represents the dealersh excellent to work with. They made sure my purchase went smooth and Robert has made sure that I'm happy with my purchase. He represents the dealership well and would recommend if your in the market for a car Robert would be an excellent choice to work with. More

We purchased our Ford and were very satisfied with the process. As we have serviced tge vehicle we were happy until our check engine light came on and we took the car in immediately next day at 7am. We fe process. As we have serviced tge vehicle we were happy until our check engine light came on and we took the car in immediately next day at 7am. We feel that 8 1/2 hours was too long a wait to get the car back. Your website sats 1/2 hour to replace a thermostat. The driver assigned to pick us up got lost and called us for directions. More

Service writer George Keith is a joy to work with. Great sense of humor, wonderful personality, and has a great sense of customer service. 10 stars for George!!! sense of humor, wonderful personality, and has a great sense of customer service. 10 stars for George!!! More

The process of purchasing a new vehicle was seamless and professional, thanks to the efforts of our sales person, Roy H. Many thanks to him and the support staff that support the sales process. professional, thanks to the efforts of our sales person, Roy H. Many thanks to him and the support staff that support the sales process. More

The driver seat on my new Corsair is falling apart. Dropped it off for a few days and was given a loaner car. Three days later I called to see if was ready for pickup and was told to bring the loaner b Dropped it off for a few days and was given a loaner car. Three days later I called to see if was ready for pickup and was told to bring the loaner back and pick up my car, which needed parts ordered and had not come in. That was about a month ago and have never heard a word back from the service dept. Seems like a long time to wait for parts. In the meantime, the car feels like it isn't getting gas until it gets up to 30 mph. I guess they will deal with that when I take it back for the seat problem. More

My serve was assigned to me is Ignacio is very professional employee is easy to communication and very helping for processing my service of my car professional employee is easy to communication and very helping for processing my service of my car More

The appointment was easy to make. The service was excellent and my truck was presented to me washed and all paper mats picked up and properly disposed. excellent and my truck was presented to me washed and all paper mats picked up and properly disposed. More

Accurate and efficient. What more can you say?? Always so friendly and tells me exactly what I need and when. Thank you so very much so friendly and tells me exactly what I need and when. Thank you so very much More

I have been a extremely dedicated customer of this dealership since 2004 and I am so dissatisfied with the service I received that I will never go back to even buy a set of windshield wiper blades! I dealership since 2004 and I am so dissatisfied with the service I received that I will never go back to even buy a set of windshield wiper blades! I won ever boring anymore of my friends or family back either, which I have done over the last 10 years. My truck sat there for one week and the service advisor didn't even call me to update me, I had. to call him after 3 days, the service department has gone to crap! they didn't even get to my truck in a reasonable time to let me know what's going on then the part that I requested, and gave them the part number (which was on hold in the parts department under my name) they didn't install that one they installed something else and wanted to charge me for it and the labor. I paid the labor and they ate the part but I messed up and should have not paid anything! I am so upset I let them all know and the acted like they didn't care so neither do I. I will be writing a letter to the ford corporate offices this week about this dealership. KEVIN More