Palm Coast Ford - Service Center

I went into the dealership thinking my credit was notvery good. And looking at the prices I was sure I would not be able to finance a car. Chris however made me feel so confident my faith came alive notvery good. And looking at the prices I was sure I would not be able to finance a car. Chris however made me feel so confident my faith came alive. I started to believe I might just ride home today in car. To my amazement, I not only rode home in a car, but I rode home in such a beautiful car. I felt it was made just for me. Thank you Chris and Palm Coast Ford. You made a difference. More

My husband and I were traveling from Massachusetts through Florida towing our 5th wheel camping trailer when our 10+ year old Ford F250 diesel pickup had a sudden catastrophic breakdown of the clutch. through Florida towing our 5th wheel camping trailer when our 10+ year old Ford F250 diesel pickup had a sudden catastrophic breakdown of the clutch. We were strangers in FL and had never known about Palm Coast Ford but "limped" our ailing truck into their lot where Kevin Tone in the service dept. greeted us and welcomed us to stay overnight in our camper in their parking lot while our truck was being repaired by senior master tech Jim Allen and his crew. Kevin was excellent with his knowledgeable, positive, caring, attentive attitude and Jim was brilliant in dealing with the lengthy, complicated repair. Jim explained every detail about the project and treated us with respect, warmth and friendship. His mechanical AND people skills are unsurpassed. By the 3rd day of RV life in the parking lot, we got to know many of the employees at Palm Coast Ford, and every one was genuinely kind and concerned about our comfort + satisfaction. Then, Sales manager Paul Summa informed us about the option to buy a new pickup rather than paying the great expense of the repair of our old one. Although we hadn't even considered buying a new truck, we listened to Paul's offers. We were initially very reluctant to make a deal, but eventually did decide to buy a new 2011 F250 diesel for which we are very pleased. Chris Smith helped to finalize the deal and familiarize us with all the bells and whistles of the new high-tech truck. He and Paul did a fine job in making us comfortable during the sale of the truck and getting it set up with the 5th wheel hitch necessary to pull our camping trailer back up north. During our 4 days of unexpected "vacation" at Palm Coast Ford we met many wonderful staff and talked to General Manager Don York several times. He runs a fine business and has an exceptional staff from Service to Sales. We highly recommend this dealership to everyone for service AND sales! :-) Linda + Brain More

I would highly recommend Palm Coast ford to friends and family. This was our first car buying experience without experiencing stress. They are truly dedicated to the customer and will go the extra yard to family. This was our first car buying experience without experiencing stress. They are truly dedicated to the customer and will go the extra yard to make their experience positive. I never felt pressure from anyone there. My visit was centered around service for my '99 Explorer. They took me right in, no appointment, served me donuts and coffee, and ultimately made it so easy for me to make the decision to upgrade we drove off in a 2010 Escape a day later. These guys are the best I have ever encountered in 66 years on the planet, so be prepared to be won over. Thanks Fellas.......... More

We were staying at the Hammock Beach Resort and last Monday night, January 24, as I approached the entrance I hit the curb on the left side of my car damaging both tires. Next day called AAA and suggest Monday night, January 24, as I approached the entrance I hit the curb on the left side of my car damaging both tires. Next day called AAA and suggested the nearest Ford Dealer which fortunately was Palm Coast. Called Service and I spoke with Joe Ammirati. I told him that AAA would be bringing my car, which was Fusion rental, with tire damage. He called me shortly after the car was delivered and informed me that both tires needed replaced. After we discussed the matter he suggested that it probably would need alignment and I agreed.The repair work was finished by Noon and he called me. All this to say that it was a stressful situation. I had a rental car, I had to return it the next day and leave for Detroit. Joe was very helpful and I am grateful for his professional manner by helping me solve an emotional situation. My Daughter owns a unit at the Resort and I will recommend Palm Coast Ford for any automobile service she may need. Thanks Joe for a job well done! Dave Lyke More

My name is Joseph Buccini, I'm a member of the FLARNG. I would like to start by saying as soon as I walked in the door everyone was palite and very eager to assist me. We found a vehicle that was within ou would like to start by saying as soon as I walked in the door everyone was palite and very eager to assist me. We found a vehicle that was within our price range and our salesman Shawn began the sales process, paul and the other gentleman then told Shawn to do whatever it took to get me( a Soldier) into the car! The reason I feel as though this is inportant to share because I know they would have done this for anyone else as well! However their slogan written on the wall is "Americans helping Americans", that day i found it to be 110% true. To all Soldiers and civilians alike go to Palm Coast Ford for your next car!! You'll find the Salesman and woman to be polite and the Donuts Fresh! Thanks guys ! SGT "B" More