Palm Coast Ford

After going to another Ford dealership where the experience was less than gratifying, I entered Palm Coast Ford with some trepidation. I need not have worried. My experience at this dealership was experience was less than gratifying, I entered Palm Coast Ford with some trepidation. I need not have worried. My experience at this dealership was more than pleasant. I immediately was met by Jeff Moore, a sales consultant. Jeff took on the task of listening to my husband and I, our personal worries about achieving our goal of a new car, and what exactly we were looking for, and would be best for us. Jeff put us at ease immediately and went to work explaining each and every detail about each auto we looked at. When we finally decided to purchase the Fiesta, Jeff took his time to show us each feature and exactly how to use it to our explicate need. Financially I believe he did what was to our benefit. He then turned us over to Kenny Tuter. Kenny was gentle and walked us through the details of what is always a frazzling experience. he talked to us about what he thought were good accessories for us and showed us every detail of our purchase and financing to make the experience less frightening. I would be remiss if I did not mention that the managers were also friendly and kept the time we spent there a very pleasant one. It didn't hurt that we got to eat free hot dogs and soda either!!!!! In all, this dealership was bar none the best experience I have ever had at a car dealership.~ Vici Krzyzanowski More

I would highly recommend Palm Coast ford to friends and family. This was our first car buying experience without experiencing stress. They are truly dedicated to the customer and will go the extra yard to family. This was our first car buying experience without experiencing stress. They are truly dedicated to the customer and will go the extra yard to make their experience positive. I never felt pressure from anyone there. My visit was centered around service for my '99 Explorer. They took me right in, no appointment, served me donuts and coffee, and ultimately made it so easy for me to make the decision to upgrade we drove off in a 2010 Escape a day later. These guys are the best I have ever encountered in 66 years on the planet, so be prepared to be won over. Thanks Fellas.......... More

Chris Smith treated us like an extension of his family. He made us feel comfortable w/our purchase & was sure to make us knowledgeable on every aspect. He continues to keep in contact while we wait for som He made us feel comfortable w/our purchase & was sure to make us knowledgeable on every aspect. He continues to keep in contact while we wait for some missalaneous items (parts) that had been included in the sale come in and goes above and beyond to satisfy your questions and keep the customer happy. I have never had the oppertunity to in past vehicle purchases meet someone as dedicated to satisfying a customer as Chris Smith was. I will most deffinately be reccommending him along with Palm Coast Ford to friends & family for this reason. Sincerely a Happy Customer Patricia & Angel Zambrana More

We're very grateful Jeff was our salesman! He was completely informative, extremely helpful, and very professional and courteous. We will most definitely do business again with Palm Coast Ford becau completely informative, extremely helpful, and very professional and courteous. We will most definitely do business again with Palm Coast Ford because of our experience with Jeff. Since we "special ordered" our 2011 Ford Edge Limited, Jeff was outstanding in following up with us as to where we were in the process. We never had to make a call to him. He kept us apprised beautifully! We especially appreciated the time Jeff made for us to review the "My Touch" program and its attributes. He has also made himself available for questions. If he is busy when either of us call, he gets back to us in a very short amount of time. This was the easiest car buying experience we've had to date. We'd also like to compliment Scott in finance as he was very helpful and explained things in detail. Thanks so much to Palm Coast Ford. More

This is the second time using Palm Coast Ford for us. We 1st met Chris Smith when we bought a new car last year. We were very pleased with the level of service we recevied from Chris. He went out of the wa 1st met Chris Smith when we bought a new car last year. We were very pleased with the level of service we recevied from Chris. He went out of the way to explain everything on the new ford sync system and even set our phones for us. He was not pushy and truely cared about us. When we decided to trade our car for another car we went right back. We were treated like royalty from the dealership. Chris Smith worked with us again. And we were very satisfied with the level of service again. Any little problem or question was handled quickly and professionally. The free oil changes are great. We have never worked with a dealer or sales person as friendly and professional as they were. We are a customer for life with that level of service. We would recommend this dealership and sales person to all. More

Great buying experience from a local dealer with emphasis on customer service.This is our first time purchasing a new vehicle from a local dealer,the process was organized and efficient and the entire buying on customer service.This is our first time purchasing a new vehicle from a local dealer,the process was organized and efficient and the entire buying experience took less time than we expected.We were happy with our trade value,new car price and freebies and will buy again from them in the future. More

My first meeting with Chris Smith accurred when I visited Palm Coast Ford with a view to replacing my Toyota with a Ford product, and ended with me doing a trade-in. My decision to go through with a sales ag Palm Coast Ford with a view to replacing my Toyota with a Ford product, and ended with me doing a trade-in. My decision to go through with a sales agreement had as much to do with the vehicle I was getting as with the total experience. I was treated courteously, Chrisr' sales pitch does not put a prospective buyer under pressure and his easygoing manner dispelled any tension from our negotiations enabling me to relax and feel that i was getting a square deal. I would not hesitate to recommend Chris Smith to anyone...He's awesome! More

My husband and I were looking to trade-in our trucks for something smaller and more economical like Escapes. He went on line late one night just to see what inventory our local dealers had. He found the exa something smaller and more economical like Escapes. He went on line late one night just to see what inventory our local dealers had. He found the exact Escapes we wanted, V6 and XLT or Limited. We had previously gotten screwed by Gary Yeoman's finance manager and were reluctant to try another dealer. We were meet by a very helpful, honest, and friendly staff. From the minute we walked in they treated us like family! They gave us a great deal on not just 1 truck but 2 awesome Escapes. they even got our payments to go down without having to fork over thousands!! We will definetly go back to Palm Coast Ford for all our vehicles and even ordered new bug shields from the parts dept!! If you truly wanted to get a great deal and be treated with respect, go to Palm Coast Ford!!! PS see Kerry or Sean they are a great team :) Leslie Flagler More