Palm Coast Ford

This was just the first step in buying a new car. We wanted to check out a few dealers, and did. After the help we recieved from Chris, even though he knew we weren't buying that day, it has narrowed u wanted to check out a few dealers, and did. After the help we recieved from Chris, even though he knew we weren't buying that day, it has narrowed us down to probably Chris. See you in a month or so. We did go to the local Chevy dealer, and where disappointd in the customer service we recieved. Also the difference between the fusion and the malibu was very noticable, ride, comfort and quality. Ive been a chevy guy for quite a while. Good job Chris. Hi to Paul also, but is it Fusion, or Fusio? Thanks again. More

My husband and I were traveling from Massachusetts through Florida towing our 5th wheel camping trailer when our 10+ year old Ford F250 diesel pickup had a sudden catastrophic breakdown of the clutch. through Florida towing our 5th wheel camping trailer when our 10+ year old Ford F250 diesel pickup had a sudden catastrophic breakdown of the clutch. We were strangers in FL and had never known about Palm Coast Ford but "limped" our ailing truck into their lot where Kevin Tone in the service dept. greeted us and welcomed us to stay overnight in our camper in their parking lot while our truck was being repaired by senior master tech Jim Allen and his crew. Kevin was excellent with his knowledgeable, positive, caring, attentive attitude and Jim was brilliant in dealing with the lengthy, complicated repair. Jim explained every detail about the project and treated us with respect, warmth and friendship. His mechanical AND people skills are unsurpassed. By the 3rd day of RV life in the parking lot, we got to know many of the employees at Palm Coast Ford, and every one was genuinely kind and concerned about our comfort + satisfaction. Then, Sales manager Paul Summa informed us about the option to buy a new pickup rather than paying the great expense of the repair of our old one. Although we hadn't even considered buying a new truck, we listened to Paul's offers. We were initially very reluctant to make a deal, but eventually did decide to buy a new 2011 F250 diesel for which we are very pleased. Chris Smith helped to finalize the deal and familiarize us with all the bells and whistles of the new high-tech truck. He and Paul did a fine job in making us comfortable during the sale of the truck and getting it set up with the 5th wheel hitch necessary to pull our camping trailer back up north. During our 4 days of unexpected "vacation" at Palm Coast Ford we met many wonderful staff and talked to General Manager Don York several times. He runs a fine business and has an exceptional staff from Service to Sales. We highly recommend this dealership to everyone for service AND sales! :-) Linda + Brain More

It was nice not to get pushed, but allowed to take the time, and make my decision. I recommend Chris Smith to anyone considering a new car purchase. I have used the service department, at this dealers time, and make my decision. I recommend Chris Smith to anyone considering a new car purchase. I have used the service department, at this dealership, as they are associated with Daytona Toyota, and have found them to be excellent. Recommend the whole package. More

Sean was great, straight forward. Explained how everything worked to make our transition to our new explorer easier. New technology can be overwhelming, so that was a big help. He definitely knew everything worked to make our transition to our new explorer easier. New technology can be overwhelming, so that was a big help. He definitely knew his stuff. We would definitely buy from him again. Thank you Sean! More

Out of all the Ford dealerships around Jacksonville, Palm Coast gave us the best deal on our new explorer. Sean was very helpful and understood we needed things done fast because we had 2 kiddos with us. We Coast gave us the best deal on our new explorer. Sean was very helpful and understood we needed things done fast because we had 2 kiddos with us. We will recommend Palm Coast to all of our family and friends! Thanks, Palm Coast! More

This was a friendly and very good experience. I liked the honest response to what is the dealer delivery fee, however, I would rather have a straight up price of the car without an itemized markup that in re honest response to what is the dealer delivery fee, however, I would rather have a straight up price of the car without an itemized markup that in reality increases to price of the car. This is for improvement and it was still a good experience. More

After going to another Ford dealership where the experience was less than gratifying, I entered Palm Coast Ford with some trepidation. I need not have worried. My experience at this dealership was experience was less than gratifying, I entered Palm Coast Ford with some trepidation. I need not have worried. My experience at this dealership was more than pleasant. I immediately was met by Jeff Moore, a sales consultant. Jeff took on the task of listening to my husband and I, our personal worries about achieving our goal of a new car, and what exactly we were looking for, and would be best for us. Jeff put us at ease immediately and went to work explaining each and every detail about each auto we looked at. When we finally decided to purchase the Fiesta, Jeff took his time to show us each feature and exactly how to use it to our explicate need. Financially I believe he did what was to our benefit. He then turned us over to Kenny Tuter. Kenny was gentle and walked us through the details of what is always a frazzling experience. he talked to us about what he thought were good accessories for us and showed us every detail of our purchase and financing to make the experience less frightening. I would be remiss if I did not mention that the managers were also friendly and kept the time we spent there a very pleasant one. It didn't hurt that we got to eat free hot dogs and soda either!!!!! In all, this dealership was bar none the best experience I have ever had at a car dealership.~ Vici Krzyzanowski More