Palm Coast Ford
Palm Coast, FL
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5,876 Reviews of Palm Coast Ford
We recently had the opportunity to deal with Palm Coast Ford through an internet purchase - we had the pleasure of dealing with Teri online and, ultimately, Chris Smith. As this was a new experience t Ford through an internet purchase - we had the pleasure of dealing with Teri online and, ultimately, Chris Smith. As this was a new experience to us, we had numerous questions regarding our purchase and we couldn't have asked for a better experience than what we had. We purchased this vehicle prior to seeing it based on the information provided to us. We had all the faith in the world and, upon our arrival, we were not disappointed. We walked into this dealership and met the most wonderful people. Our vehicle was ready upon our arrival and, as promised, was all that we had expected. Our arrival was delightful as we were greeted by Chris. Our first impression will last a lifetime - we not only purchased a vehicle, but we gained a friendship - we had the most warming welcome! Chris also sent the necessary paperwork to Canada Customs on behalf of us so that was one less hassle that we had. We would highly recommend Chris Smith to anybody without hesitation - the pleasure was all ours!!! More
Thank you so much to Andrew Combs, Peter Defalco, Scott Anderson and Paul Summa they treated me like gold and did what I wanted and gave me the best price. I have been to several other dealers shopping aro Anderson and Paul Summa they treated me like gold and did what I wanted and gave me the best price. I have been to several other dealers shopping around and no one out there can beat their attitude and service. They are absolutely the best around everyone we worked with was outstanding and the car is beautiful...Thank you all so much...They are the best team... I could not be happier. More
While, like many people, I was not especially happy with the amount of money I had to put down, my reps worked really hard to get me the vehicle I wanted at a monthly payment range as close as possible to w the amount of money I had to put down, my reps worked really hard to get me the vehicle I wanted at a monthly payment range as close as possible to what my previous payment had been. I would recommend Palm Coast Ford to a friend. More
Visited this dealer to look at new f150 trucks. The salesman was pushy and insisted that I wanted options that I knew I didn't. His knowledge of his inventory and of the trucks themselves was terrible salesman was pushy and insisted that I wanted options that I knew I didn't. His knowledge of his inventory and of the trucks themselves was terrible. He tried to talk me into a higher Priced truck than I was interested in purchasing. Told me my trade in vehicle had been in an accident although as the original owner, I know it never was. He also told me my air conditioning was inoperable. It works perfectly! After all these bad experiences the manager assured us he would find us a v8 truck that we would like and get back to us within 24 hours. It's been 3 days and still nothing. I just purchased a new ram truck and couldn't be happier. Not only did I not buy from this dealer, but ford lost a buyer as well. Stay clear of these guys, typical bad car salesman nonsense! More
We had a wonderful experience from the time we stepped onto the lot! I didn't even have to walk but 4 steps and a friendly gentleman cordially offered his assistance. Every person we had contact with wa onto the lot! I didn't even have to walk but 4 steps and a friendly gentleman cordially offered his assistance. Every person we had contact with was friendly and genuine. Even though we arrived on the last leg of a long holiday weekend we were not rushed one bit and everyone was happily working and having a great day. I feel everyone we worked with provided a perfect balance of friendly conversation and the business at hand. Chris Smith is an awesome sales person!! Informative, knowledgable and upbeat, he was patient and considerate of our time. He made sure we were comfortable with the price of our vehicle. We will absolutely purchase our cars from him in the future. We also had the pleasure of working with Kenny Tutter, who was just as nice as Chris. He made great conversation with us while getting our paperwork ready. Kenny is a super nice person who does an excellent job! We drove from Ocala to Palm Coast Ford. It was well worth the trip! I recommend anyone interested in getting a great price and the best customer care to go to Palm Coast Ford and ask for Chris. I will be referring all my friends and family there. Not to mention, we have a great excuse to go to the beach for the day while we get our oil changed...FOR FREE FOR AS LONG AS WE OWN THE VEHICLE! You guys are the best! More
I debated ordering a new Mustang between Palm Coast Ford & Bozard Ford, and decided on Palm Coast Ford since they were the closest. The ordering process went well and Sean Peveler was very helpful; however, & Bozard Ford, and decided on Palm Coast Ford since they were the closest. The ordering process went well and Sean Peveler was very helpful; however, the problem happened when I tried to change the order. The Ford web site is not accurate in regards to the colors and since they did not have a Mustang on the lot with the colors we wanted we had to assume that the Ford web site was accurate. But I read a lot of online posts and many expressed the same and convinced us that we needed to re-evaluate our choices. My wife went to the dealer and Jerry Martin showed her other models that had the same colors, which assured us that we needed to make changes, which he said were not a problem since the order was just placed a couple days ago. To make a long story short the next day they claimed they could not change the order and the car would be coming as ordered. I received some legal advice and after I relayed that to the dealer I was told I could get my deposit back but the ignored me in regards to re-ordering. And my wife wants a new Ford Escape in the not so distant future and I mentioned that as well to no avail. I emailed every manager and even the GM but none of them got back to me, so I ordered from Bozard Ford, which was a much better experience. When I went to Bozard it was a much nicer dealer and everyone was busy; most of the sales people at Palm Coast Ford were standing around but I think I know now why - Bozard Ford appears to be #1 in the area for a reason. More
The day my husband asked me to test drive the Ford Fusion the last thing on my mind was purchasing a new car. I agreed to go believing it would take 15 minutes of my afternoon. Needless to say, after driving the last thing on my mind was purchasing a new car. I agreed to go believing it would take 15 minutes of my afternoon. Needless to say, after driving the car, I had to admit that I was getting tired of all the rattles and noises of my old car. Andrew patiently answered all my questions and gave me a fair trade-in price. Everything was handled very professionally and I was very impressed by the no pressure sales atmosphere. I love my new car and have been back several times to ask questions. Everyone I have dealt with, especially Andrew and Paul, seem genuinely happy to answer any questions and ensure that we were happy with our car and the experience we had. Thank you to everyone at Palm Coast Ford. Alison and Terry Larkin More
I recently purchased a used vehicle form Palm Coast Ford. I have to say that everyone there were extremely helpful. The people there went out of their way to make sure we were happy with our purchase. I feel I have to say that everyone there were extremely helpful. The people there went out of their way to make sure we were happy with our purchase. I feel that we got a great deal on the vehicle we purchased and would consider Palm Coast Ford for a future purchase. I would recommend this dealership. More
My wife and I purchased new from Palm Coast Ford. We were not ready for the 'treatment we received' it was like being with family. Don, Sean, Andrew and Scott really made us feel at home and took care of all not ready for the 'treatment we received' it was like being with family. Don, Sean, Andrew and Scott really made us feel at home and took care of all of our needs. I came back twice since purchase to get the X processing on the vehicle and a tire change - always the same treatment and Sean has been so good to answer all my calls figuring out the bells and whistles on the new Focus. I would highly recommend any driving whatever distance to deal with these folks - they stand behind their product - and the service and courtesy they extend is way over what we expected. THANKS YOU PALM COAST FORD AND ALL THE STAFF. GOD BLESS DICK AND LILLIAN CUCHETTI More
I was very impressed with the Palm Coast Ford Dealship. I started off with the help of Sean Peveler and was helped with the sale of my 2012 Ford Focus through Jerry Martin,an amazing , knowledgable , caring started off with the help of Sean Peveler and was helped with the sale of my 2012 Ford Focus through Jerry Martin,an amazing , knowledgable , caring , informative, assest to the dealership. We love Palm Coast Ford, I will send anyone I know to purchase a new or previously owned vehicle. Mr. Kenny Tutter was an awesome finance man , always asked us if everything was okay with us, great experience. Paul Summa also gave us a fair trade in price on our Ford Sport Trac. Thank-you all very Much >>> :) Thanks Again for your Help as we needed it....and we got it from Palm Coast Ford. Samuel Malley Dorothy Taylor More