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Palm Coast Ford

Palm Coast, FL

4.7
5,886 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,886 Reviews of Palm Coast Ford

March 26, 2019

on time,ready and waiting for you, good personality. All was taken care off. good comfortable waiting room. the staff is always real nice and friendly. could not ask for any better. all I can say is keep More

by jmc_911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Summa, Jon Hart, Sean Bennett
March 26, 2019

Two for one I went in for my first service on my F-150 and asked when I was there if they can also service my wife's Expedition. They greeted us graciously and to More

by DOWNECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John L'Heureux, Barry Clymer, Peter Defalco, Robert Eichinger, Dave Kollar, Jon Hart, Blair Aleshire
March 24, 2019

Fair and professional Trustworthy needs to be reestablished for me, your service guy dave was definitely trustworthy and made me rethink my return to this service center. T More

by WAYNEFRIDAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kollar
March 24, 2019

Oil change & service Glad that po4db code was covered under emissions warranty. I’m happy that I had the technical service bulletin for it. Jon Hart did a good job checkin More

by mikmoe0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hart
March 23, 2019

Oil Change Friendly fast service and awesome oil change for life! Mike is the best salesman! Always a great experience at Palm Coast Ford! Will continue to use More

by egls04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bri was at lunch at pick up another gentleman helped me forgot his name but very nice!!!!, Brianna Tracy
March 22, 2019

Too Long It should not take over 2 hours to get your oil changed and that is with an appointment, could you imagine the wait without an appointment. I know at More

by thatfield78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Andersen, Michael Barnes
Apr 17, 2019 -

Palm Coast Ford responded

We apologize if your recent visit took longer than expected. We have recently taken steps to improve turn around times during heavy customer volume with increased service bays available and additional staffing. If we can help answer any questions or concerns, please feel free to contact our service director John L'Heureux here by calling (386) 447-3380. Thank you.

March 22, 2019

Great experience! Don and Chris were so accommodating, professional, helpful. It was a great experience and I am very pleased with my purchase! The dealership itself More

by THEQVL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Don York, Josh York
Jan 09, 2024 -

THEQVL responded

Josh was our salesman, I didnt name him! Oversight! He was fantastic!! Thanks Josh!!!

March 21, 2019

Questionable Service Misdiagnosed a problem. wanted me to leave my car for 4 days for a repair that took 2 hours at another dealer. While I tried to be nice, the service w More

by Sad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brianna Tracy
March 21, 2019

The importance of timely service I had to travel on my vacation in our truck without a part that was missing on the tailgate, however that may have been to it not arriving in the deal More

by mcg61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Summa, Chris Smith, Charlie Altman, Scott Andersen, Robert Eichinger, Jon Hart
March 21, 2019

Bad experience after bad experience! Way to big of hurry to check you in. Brought truck in for oil change and tire rotation, left with squeaking brakes. Took back immediately, was told it More

by DONDAVIDDESIGNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brianna Tracy
Apr 17, 2019 -

Palm Coast Ford responded

We're sorry to hear of your negative experience with our service department recently. While many reasons can cause brakes to make noises, we'd be very happy to review the symptoms to ensure your brakes are safe and functioning properly as we do perform a full safety check with each customer visit that exceeds many 3rd party service centers. We look forward to seeing you again for any needed services to your vehicle.

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