
Palm Coast Ford
Palm Coast, FL
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5,886 Reviews of Palm Coast Ford
Tough recall completed EGR replacement (recall 1802E) required a lot of disassembly to even get to the part. It was done very professionally and I am very pleased how it cam EGR replacement (recall 1802E) required a lot of disassembly to even get to the part. It was done very professionally and I am very pleased how it came out. No leaks or brackets not reconnect that some customers experienced at other dealer. More
The easiest time I have ever had buying a car My sales person Chris was the best!! He totally got me! I love my car even though it is a used car it smells like a brand new car! Awesome job Palm C My sales person Chris was the best!! He totally got me! I love my car even though it is a used car it smells like a brand new car! Awesome job Palm Coast Ford!! More
An appointment is the key Excellent service for an oil change. They also checked the tires, brakes, etc. and it only took 30 minutes. Kristen is very professional and takes t Excellent service for an oil change. They also checked the tires, brakes, etc. and it only took 30 minutes. Kristen is very professional and takes the time to answer any questions. More
Good Work I neglected servicing my vehicle for quite a while and consequently needed quite a bit of work done. I brought my vehicle in early on Thursday and rec I neglected servicing my vehicle for quite a while and consequently needed quite a bit of work done. I brought my vehicle in early on Thursday and received a call around noon describing the work that needed to be done as well as the estimate. They needed to order some parts which would be delivered the following morning and anticipated to complete the work in the afternoon. Friday afternoon I received a call stating the parts were not delivered until that afternoon and the work would not be completed on Friday. However, the technician would specially come in on Saturday to complete the work. I received a call early Saturday afternoon stating that the work was completed and my vehicle was ready for pick-up. All the work done seems to be done very professionally. However, a few minor issues lead to my 4 star rating vs. 5 star. One being the delay on completing the work. Another being the check engine light (one of the reasons for the service) was still illuminated after the work was done and needed to be reset. Thirdly, there were bits and pieces of wire and a plastic parts bag left in the vehicle after repair of the half-door and the vehicle was not cleaned. With the foregoing minor exceptions, I am pleased with the work performed on my vehicle. More
Excellent job as a busy business owner, we did everything via e mail and they delivered the truck to my door step! What more could I say? job as a busy business owner, we did everything via e mail and they delivered the truck to my door step! What more could I say? More
problem fixed serviced completed on recall. SCT, chip was deleted. disagreement on which party was responsible. Kevin Tone and Bree stepped up and set everything serviced completed on recall. SCT, chip was deleted. disagreement on which party was responsible. Kevin Tone and Bree stepped up and set everything right. will see how next visit works out More
Great experience Chris smith went above and beyond for me to make sure I got a great deal! I strongly recommend him and palm coast ford!! I left a happy customer Chris smith went above and beyond for me to make sure I got a great deal! I strongly recommend him and palm coast ford!! I left a happy customer More
Hidden fees with used car purchase We recently drive an hour south to purchase a Ford Fusion that had just dropped $2000 in price. We were in need of a car and did not do our research t We recently drive an hour south to purchase a Ford Fusion that had just dropped $2000 in price. We were in need of a car and did not do our research to know that we should only pay $295 in DMV fees - they charged us $600 AND while while “average doc fees are $50 to $300, they charged us $899!!!! After making a few calls, there is NO dealership that charges such an exorbitant fee. Totally unscrupoulous! Know these facts about this dealership before you decide to buy, especially if you are traveling there thinking you are getting a great deal. More
wonderful experience Chris Smith was extremely professional, he identified very quickly that I was interested in beating around the bush. He got right to the best deal he Chris Smith was extremely professional, he identified very quickly that I was interested in beating around the bush. He got right to the best deal he could deliver, didn't waste any of my time. Was very accommodating the structure and payment schedule i wanted. Definitely my best new car purchase ever! More
In and Out The service department took me in without an appointment. My car was having issues starting, not to mention I was way overdue for an oil change. I w The service department took me in without an appointment. My car was having issues starting, not to mention I was way overdue for an oil change. I was in and out in 45 minutes. More