Palm Coast Ford

Very Nice customer Experience Troy Baker was our Sales consultant, he didn't pressure us in making a sale. He answered all our questions with honesty and professionalism. When my w Troy Baker was our Sales consultant, he didn't pressure us in making a sale. He answered all our questions with honesty and professionalism. When my wife is ready for an upgraded vehicle i will not hesitate going to Palm Coast Ford and Having Troy Baker as our Sales Consultant. More

Excellent customer service Dave is always excellent. They were very busy but service was excellent. Been doing business there for years. I refer customers to them all the ti Dave is always excellent. They were very busy but service was excellent. Been doing business there for years. I refer customers to them all the time. More

Average Experience. Setting up the appointment was easy, but when I got there I was lost. Being new to the dealership, I'd hope to rely on signs to tell me where to go/wh Setting up the appointment was easy, but when I got there I was lost. Being new to the dealership, I'd hope to rely on signs to tell me where to go/what to do, but what was there isn't enough. The layout is very different than what i'm used to, the service advisers are in outdoor boxes, which one would assume have drive up windows on them, but they don't. I didn't know whether to wait or knock on the door. I waited a few minuets before approaching an employee to ask what to do. A few days later I brought in our 2nd vehicle, and this time I figured to just go knock on the door to an adviser. I was properly told what to do next time, but better signage or directions would help. When I got my truck back, John was gracious enough to bring it up for me. When I got home, I noticed some trash left on my passenger side, almost like a cellophane material. Mistakes happen, but staff should at least do a quick look-over when finishing the job. More

Excellent service Had a great experience with Troy Baker while I was waiting on my car to get serviced. He helped me look at possibly upgrading my car. I definitely wil Had a great experience with Troy Baker while I was waiting on my car to get serviced. He helped me look at possibly upgrading my car. I definitely will be back to upgrade when the time is right and will be asking for Troy. I’ll also be sending family and friends his way. More

Professionalism Every one was very professional and friendly from sales through finance. Explanations of the process were excellent and clear from test drive, to Every one was very professional and friendly from sales through finance. Explanations of the process were excellent and clear from test drive, to vehicle operation, systems set up - to driving home, Finance became creative that made things painless. Will buy again and refer others. Regards, Jim Wulff More

Sales Department Great experience with the sales Department. Felt I was doing the right thing, Purchasing a Ford Escape Titanium 2019. It is loaded and Ruby Red. Wh Great experience with the sales Department. Felt I was doing the right thing, Purchasing a Ford Escape Titanium 2019. It is loaded and Ruby Red. What more could We want? Felt a Fair and honest Trade-in on my 2014 Truck. Sales Consultant Garrett Loughry is an ASSET to Palm Coast Ford and a Sales Person with common sense and knows the Products. With a rating from 1 - 10 he is a "12"..... More

Ford Fiesta I have never had such special treatment in my whole life the manager sales associate everyone else went out of their way to make sure that I had a ve I have never had such special treatment in my whole life the manager sales associate everyone else went out of their way to make sure that I had a very good experience. I have never been to a Carlot where the people we’re actually trying to help me. The end result was I was able to buy a 2019 Ford fiesta is a beautiful car and it runs so well. And yes I would tell everybody to go there it’s an exceptional car lot. More

Great service and solved our maintenance issues We just bought our low mileage used Focus and had a couple maintenance issues. both problems were repaired with little cost to us because of the awe We just bought our low mileage used Focus and had a couple maintenance issues. both problems were repaired with little cost to us because of the awesome Warranty. More

10,000 mile service Quick service, needed GPS checked which will require a separate appointment. Not happy about that since I took time to go for a service. Bought the ca Quick service, needed GPS checked which will require a separate appointment. Not happy about that since I took time to go for a service. Bought the car there which makes me think I am not important when a person with a toyota has more service reps dealing with him than my newer ford bought at this dealer. They stated it will be more time to check the gps and I agreed to wait except they wanted me to come back and not do it at that time. More

Honest and professional. As usual, Jon Hart was very honest and professional in keeping me informed regarding the work being done on my truck. Always a pleasure working with t As usual, Jon Hart was very honest and professional in keeping me informed regarding the work being done on my truck. Always a pleasure working with the folks at P C Ford. More