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Palm Coast Ford

Palm Coast, FL

4.7
5,885 Reviews

1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,885 Reviews of Palm Coast Ford

April 30, 2024

Mike Murray was amazing and so helpful. All the financial guys were awesome. It was one of the best experiences buying a car I’ve had in a long time. More

by TINAMARIEDRAKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis , Larry Helsel, Kyle Hash, Mike Murray
May 03, 2024 -

Palm Coast Ford responded

Thank you for your kind words, we're delighted to hear about your positive experience with Mike and our finance team! We strive to make every car-buying journey exceptional and enjoyable. We appreciate your trust in us and look forward to serving you again in the future!

April 29, 2024

Very good overall experience. The only miss was that I asked for full synthetic oil on my last oil change and received synthetic blend instead. More

by DGADDES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Burns, Shawn Jeffries
May 01, 2024 -

Palm Coast Ford responded

Thank you for sharing your feedback! We apologize for the oversight and appreciate your understanding. We'll ensure your preference for full synthetic oil is noted for your next visit.

April 29, 2024

Very friendly service advisor. Service was preformed as expected with no issues. Answered all my why. More

by BOB.DAVIDSON66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 01, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service advisor and that your service was completed to your satisfaction. We're always here to address any questions you may have. See you next time!

April 28, 2024

Always so responsive and professional. The entire service team demonstrates a high level of dedication to their customers More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Summa, Sean Peveler, Dave Kollar, Melissa Cooper, Chase Jones
May 01, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We strive to provide top-notch service and are delighted to hear about your positive experience with our team. We appreciate your business and look forward to serving you again in the future!

April 28, 2024

On time with appointment work completed correctly at reasonable price. Seats covered nicely but no car wash anymore More

by gilbert.rolka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noelle Nunez
May 01, 2024 -

Palm Coast Ford responded

Thank you for your positive feedback! We're delighted to hear that your appointment was punctual, the work was completed to your satisfaction, and our pricing met your expectations. We'll take your feedback regarding the car wash into consideration for future improvements. We appreciate your business!

April 27, 2024

Great service. Josh was great. Took care of everything I needed done. Very professional. I will buy my next car at this dealership. More

by colbsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Polo
Apr 27, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear that Josh provided you with excellent service. We look forward to assisting you with your next car purchase!

April 27, 2024

Everyone I encountered was very friendly and helpful. Melissa was great went over everything. All and all a very good experience. More

by Iowahoo61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
May 01, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Melissa and our team. We appreciate your business and look forward to serving you again in the future!

April 27, 2024

Great thorough and speedy service. Friendly and knowledgeable service and sales staff. You will be seeing me again for sure! More

by bremhooey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Helsel, Jim Jeffries, Melissa Cooper
May 01, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear about your positive experience with us. Looking forward to welcoming you back for your future automotive needs!

April 27, 2024

Other than having to go back and forth over the final price, I didn't have any issues with anything or anybody at the dealership. I still feel that maybe I could have gotten a better deal, but what's do More

by 4EYESUSA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Peveler, Kyle Hash, Mike Murray
May 01, 2024 -

Palm Coast Ford responded

We appreciate your feedback and understanding throughout the process. Our goal is always to ensure our customers are satisfied, and we're glad to hear you had a positive experience overall. If you have any further questions or concerns, please don't hesitate to reach out.

April 27, 2024

This dealership is a bad choice. Their service is usually poor and the employees sometime try to make you pay for something that should be covered under warranty. Some of the service More

by CHRISKOCH6565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Niko Chavez
May 01, 2024 -

Palm Coast Ford responded

We're sorry to hear about your experience. Providing exceptional service is our priority, and we apologize for any inconvenience caused. Please reach out to Mike Mavar, our Service Director, at 386-447-3380 so we can address your concerns and make things right.

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