Palm Coast Ford

Awesome Job Took the car to get oil changed and tires rotated. They were very quick and very professional! I love coming here to get my car serviced!!! Took the car to get oil changed and tires rotated. They were very quick and very professional! I love coming here to get my car serviced!!! More

Vehicle Purchase I first talked with salesman Jim Jeffries several months ago when I was thinking about purchasing a new vehicle. Since that time Jim has periodically I first talked with salesman Jim Jeffries several months ago when I was thinking about purchasing a new vehicle. Since that time Jim has periodically (and with zero pressure) kept me informed about sales promotions at Palm Coast Ford. It was one of his texts that brought me into the dealership this weekend and led me to purchase my 2020 Ford EcoSport SE. Jim is professional, friendly, polite, and knowledgeable. Along with the rest of the sales department, he made my purchase easy, and I am delighted with my new Ford! More

Professional and compassionate. I know that title sounds a bit overboard, but it's a valid review. From the sales rep (Scott Mixon) to the rest of the team, we were dealt with in a I know that title sounds a bit overboard, but it's a valid review. From the sales rep (Scott Mixon) to the rest of the team, we were dealt with in a timely and compassionate way. Having MS for almost 20 years, the team took care of me with this in mind. They understood we had a budget and they worked on that budget and lined us up with a "fun" vehicle that this weary soul will enjoy for years to come. More

Vehicle Recall I received a Ford 2020 Hybrid Escape notice and called PCF for an appointment. They took me in a week and completed the work in the time period sugges I received a Ford 2020 Hybrid Escape notice and called PCF for an appointment. They took me in a week and completed the work in the time period suggested. Friendly and courteous staff. More

Long wait time I had an appt. for 12 pm arrived 10 mins early and it took 2 hours to get an oil change. You offer lifetime free oil changes, you should have a dedica I had an appt. for 12 pm arrived 10 mins early and it took 2 hours to get an oil change. You offer lifetime free oil changes, you should have a dedicated service for this so people don't have to wait 2 hours for a simple oil change. even with the multi point check it shouldn't take 2 hours .... More

Poor wait time. 2 1/2 hour wait time for oil changeYour serv Your service department needs help. Wait time is ridiculous for oil change and tire rotations The young lady in The service department was very cour Your service department needs help. Wait time is ridiculous for oil change and tire rotations The young lady in The service department was very courteous and friendly. It was the time it took to get my oil change and tire rotation that was bad More

Install of bug guard and purchase of the new ford ranger I purchased a 2019 ford ranger when I took receipt of the truck and drove it 23 miles it was out of washer fluid. this was missed by the service depa I purchased a 2019 ford ranger when I took receipt of the truck and drove it 23 miles it was out of washer fluid. this was missed by the service department on a brand new purchase. I ordered and had a cargo holder installed and a bug shield installed. In both cases the service writer was not aware of how the installation pricing and install was set up. They knew I had appointment but knew nothing more. All in all the service was good, just the communication from the sales & parts department and the service department is lacking ! More

Chris has been an amazing sales person. No stress or pressure. It was totally easy to buy a car on line and at a no haggle price!! Chris is professional and he and the dealer maintained all social dista pressure. It was totally easy to buy a car on line and at a no haggle price!! Chris is professional and he and the dealer maintained all social distancing amidst the pandemic. I have not taken delivery but it will happen soon. Chris has kept in touch and help the entire process!! Thank you!! More

not a happy customer charged full+ price interest rate to high problems with new car no one except Scott Mixon was of any help at all finance person unhelpful charged full+ price interest rate to high problems with new car no one except Scott Mixon was of any help at all finance person unhelpful More

Truly a great team approach to excellent customer care Purchasing our CPO Ford F150 XLT was a pleasant experience. Chris Dunn as our contact sales rep, made things happen when I would bring some questions Purchasing our CPO Ford F150 XLT was a pleasant experience. Chris Dunn as our contact sales rep, made things happen when I would bring some questions and/or issues to him about no front floor mats to the absence of boxlink cargo cleat key as well as some feature operating instructions. He professionally responded to all my conceerns. More