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Palm Coast Ford

Palm Coast, FL

4.7
5,881 Reviews
Call Dealership (386) 447-3380
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1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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5,881 Reviews of Palm Coast Ford

May 20, 2024

The mobile service technician did everything correctly, was punctual, correctly diagnosed the car and repaired it without my having to leave it at the shop. More

by AFMARTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi, Darius Ash
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May 20, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear about your positive experience with our mobile service technician. Providing convenient and efficient service is always our priority. We appreciate your trust in our team!

May 20, 2024

Very helpful during the purchase of my truck. Kept I touch with me regarding my order. Appreciated the attention to details. More

by GKNOWLE24
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Gage, Brian Tuma Jr.
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May 23, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear you had a positive experience and appreciate your recognition of our team's dedication.

May 20, 2024

Great customer service! From the time I arrived, updated on the progress of my vehicle. Staff was amazing More

by MVELEZ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 23, 2024 -

Palm Coast Ford responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience and appreciated our customer service.

May 20, 2024

The Technician was prompt and professional. Despite threatening rain and light rain showers he pressed on with the service. It was nice to sit in my living room drinking my coffee while receivi More

by Suzanne
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Ash
Report | Print
May 23, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're glad to hear you had a positive experience, and we appreciate your recognition of our technician's dedication. Enjoy your coffee moments!

May 20, 2024

Was one of the nicest experiences I've ever had purchasing a new car! Brian was very knowledgeable and there was no pressure whatsoever! Very pleased with my purchase from Palm Coast Ford! More

by Don Grindle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith- Sales Manager, Kyle Hash, Brian Tuma Jr.
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May 23, 2024 -

Palm Coast Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Brian and enjoyed your time at Palm Coast Ford. Enjoy your new car!

May 20, 2024

Customer service has improved tenfold since we started using this dealership back in the 2000s More

by KULWICKI4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Clymer, Melissa Cooper
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May 23, 2024 -

Palm Coast Ford responded

Thank you for your kind words and continued support over the years! We're thrilled to hear that you've noticed our improvements and look forward to serving you for many more years to come.

May 20, 2024

The people in the service center were very friendly, however - I did make an appointment and even arrived early and I still had to wait quite a while for a simple oil change. Just odd considering I di More

by 7barksdales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noelle Nunez, Cory Epperson
Report | Print
May 23, 2024 -

Palm Coast Ford responded

We apologize for the delay despite your appointment, and we appreciate your patience. We'll ensure better scheduling efficiency in the future. Thank you for your feedback.

May 19, 2024

They tried to sell me a cabin filter that had just been changed. That upset me More

by kevingessner704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Cooper
Report | Print
May 20, 2024 -

Palm Coast Ford responded

We apologize for any inconvenience caused. Our aim is always to ensure your satisfaction. Please contact Mike Mavar, our Service Director at 386-447-3380 so we can address your concerns.

May 19, 2024

Service department seems to be efficient , competent and a pleasant place to get a oil change More

by gaoakley58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noelle Nunez
Report | Print
May 20, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our service department. We look forward to serving you again in the future!

May 19, 2024

Thank goodness for a hometown dealership that takes care of it's customers! I highly recommend their service. More

by sallayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Ash
Report | Print
May 20, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We strive to provide excellent service to all our customers. We appreciate your recommendation and look forward to serving you again in the future.

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