
Palm Coast Ford
Palm Coast, FL
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5,881 Reviews of Palm Coast Ford
Palm Coast Ford is very good on vehicle service. I scheduled an oil change for life and tire rotation service. The service reps were very professional and polite. The service was completed very q I scheduled an oil change for life and tire rotation service. The service reps were very professional and polite. The service was completed very quickly. We also like the options offered like a ride home and home delivery of the serviced vehicle. That’s why we kept coming back. More
Sales representatives were professional and went out of their way to satisfy. Financial services were a breeze. Able to find and deliver the truck I was looking for. Future business is definitely going to their way to satisfy. Financial services were a breeze. Able to find and deliver the truck I was looking for. Future business is definitely going to be assured. More
My scheduled service was supposed to include tires but your Tech only did the oil & lube. Melissa intervened and resolved the problem but why don't you read what the customer requested. This has happed b your Tech only did the oil & lube. Melissa intervened and resolved the problem but why don't you read what the customer requested. This has happed before to me so I'm assuming I'm not the only one. To top it off, when the Tech was forced to go back to preform the requested maintenance, it caused my front end to shake. I have taken it elsewhere to have the rotate & balance preformed correctly. I doubt if I return to your Service Center. These problems are repetitious, irritating and frustrating. The last time I was in for my tires, we discovered your techs had lost my wheel key from the previous visit. Once again I had to go elsewhere plus purchase a new wheel key. I have lived in PC over 30 years and it appears that your dreadful service dept. has returned to it's poor reputation. Fool me once, same on you, fool me twice, shame on me. And what is more amusing to me is that I need a new Ford. Bozard will be getting my business but I'm a PC resident. So sad. The only bright spots were the pick-up/delivery and Melissa intervening but the service still wasn't preformed correctly. More
Andy Mendez was exceptional in doing all he could to remove a sheared lug not off the passenger front tire. Though he was unable to remove he was extremely courteous and I appreciate his efforts!! A remove a sheared lug not off the passenger front tire. Though he was unable to remove he was extremely courteous and I appreciate his efforts!! Also a thank you Mike Mavar and Paul Summa for all their help in this matter. It is people like them that keep me a loyal Palm Coast Ford customer!! Nick S. More
As always service was top notch. Melissa was fantastic and helped get us checked in and checked out with a smile. The waiting area was clean and inviting and we feel at home every ti Melissa was fantastic and helped get us checked in and checked out with a smile. The waiting area was clean and inviting and we feel at home every time we come in for service. Thanks for doing a great job! More
Outstanding, honorable,integrity, topshelf services, Sterling character, professional, courteous, no pressure, excellence, no worries, team work. Sterling character, professional, courteous, no pressure, excellence, no worries, team work. More