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Palm Coast Ford

Palm Coast, FL

4.7
5,838 Reviews
Palm Coast Ford is your ONLY hometown dealer. We have a large selection of new, pre-owned and certified vehicles to choose from and offer multiple purchase/lease options as well as remote delivery for test drives and purchases within a 50 mile radius. With a commitment to customer service, we invite you to stop by or call to experience the difference. Lifetime Warranty & Lifetime Oil Changes is only the beginning of the benefits you'll receive when you purchase your next vehicle from Palm Coast Ford.
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1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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Showing 5,838 reviews

August 31, 2018

Fusion maintance The service rep was friendly and helpful. Service was accomplished in timeframe promised .He advised me of any future service for the vehicle and pr More

by DEEDAY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hart
Sep 04, 2018 -

Palm Coast Ford responded

Happy to hear this, Dee! On behalf of our service team - thank you for choosing us and we hope you'll visit us again soon!

August 30, 2018

They handle urgent requests as if ordinary occurrence! This is the best service center yet for me! At 81 and driving at 14 that is saying something! I have been pleased every time. More

by ingelsfm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Eichinger
Aug 30, 2018 -

Palm Coast Ford responded

Thank you for your kind words! Our team strives to provide exceptional customer service and we truly appreciate you taking the time to share your experience with us! We hope you'll visit us again soon!

August 30, 2018

Service department Took my car here last week because of it acting up and I want to thank Robert Eichinger for all his help and understanding. I am at their service area More

by Shelby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Eichinger
Aug 31, 2018 -

Palm Coast Ford responded

This is wonderful to hear, Shelby! Thank you so much for sharing! Our team strives to provide exceptional customer service and we're happy to hear you enjoyed your experience with Robert. We appreciate your loyalty and look forward to you visiting us again soon!

August 30, 2018

a little disappointed They didn't seem to check the air filter since it needed changing was pretty dirty. .However they did say i needed an alignment and balancing. I don' More

by flyinhgh2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brianna Tracy
Aug 31, 2018 -

Palm Coast Ford responded

Our Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. We want to identify the issues you have noted and we are committed to address these issues. Please remember you have the opportunity to update your review at any time. You may edit your comments by logging into your account and clicking "Edit" next to your review. Thanks for the opportunity to assist you with your next car. Please contact me personally if I can do anything to help now or in the future. Best Regards, Josh York BDC Manager 386-447-3380 EXT 5332

August 29, 2018

Excellent They work together .helping make us felt comfortable. Giving support. I got my loan with no hassle. Excellent service and explain service they pro More

by CHANDRAWATIE.RUPCHAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pratt, Sean Bennett
Aug 30, 2018 -

Palm Coast Ford responded

This is wonderful! Thank you for sharing, Chandra! Thank you for taking the time to share your experience with us and we hope you'll visit us again soon!

August 29, 2018

Ford F-150 Purchase I was extremely happy with the way the sales went from start to Finish. I gave them my budget and they were able to pick a couple trucks off the lot More

by AGASPAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Kimlingen
Aug 30, 2018 -

Palm Coast Ford responded

Thank you for your positive feedback! We're happy to hear our team was able to assist you in finding the perfect new truck for you! Enjoy your new Ford F-150!

August 29, 2018

Great Had a great experience with service department. It was very easy to make an appointment for service. My service advisor Jon Hart did a great job and w More

by nestor.vincenty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hart
Aug 30, 2018 -

Palm Coast Ford responded

Thank you so much for your review and recommendation, Nestor! We're thrilled to hear you enjoyed your experience with us and appreciate you taking the time to share. We hope you'll visit us again soon!

August 29, 2018

Robert is an outstanding person I gave u 5 stars Because of Robert He got me in and took care of me He knew exactly what was wrong with my car He deserves an award Thank Robert More

by lucyadougherty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Eichinger
Aug 30, 2018 -

Palm Coast Ford responded

Wonderful, Lucy! On behalf of Robert and our team - thank you for choosing us and we hope you'll visit us again soon!

August 29, 2018

Fantastic The team of professionas went out of their way to help me get the best deal possible! Thank you all😊 I'm excited about my new car. LOVE the color, to More

by LORIANN3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Peveler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Barnes, Sean Bennett
Aug 30, 2018 -

Palm Coast Ford responded

This is wonderful, Loriann! We're so happy to hear you enjoyed your experience with us! Enjoy your new car!

August 29, 2018

Service representative My service representative was very thorough with the vehicle report after the inspection and worked with me to finish up the visit in a timely manner. More

by T_PRILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christen Santa Maria
Aug 30, 2018 -

Palm Coast Ford responded

Appreciate the positive feedback! We hope you'll visit us again soon!

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