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Palm Coast Ford

Palm Coast, FL

4.7
5,838 Reviews
Palm Coast Ford is your ONLY hometown dealer. We have a large selection of new, pre-owned and certified vehicles to choose from and offer multiple purchase/lease options as well as remote delivery for test drives and purchases within a 50 mile radius. With a commitment to customer service, we invite you to stop by or call to experience the difference. Lifetime Warranty & Lifetime Oil Changes is only the beginning of the benefits you'll receive when you purchase your next vehicle from Palm Coast Ford.
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1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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Showing 5,838 reviews

September 01, 2018

Good service I like the way I was greeted by service rep. Very friendly and quick in service department. I’m very satisfied with the service done on my car. More

by ANNHOWARD322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pratt, Christen Santa Maria, Sean Bennett
Sep 04, 2018 -

Palm Coast Ford responded

Happy to hear this, Ann! Thank you so much for your kind words and taking the time to share your experience with us! We hope you'll visit us again soon!

September 01, 2018

Impressive! Worked hard to resolve car issue. My service rep (Dave) was superb! Did a great job of keeping me informed of progress, and worked hard to ensure no unneeded out of pocket for me. Th More

by HECTOR.SAMARIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Palm Coast Ford responded

Appreciate the positive feedback, Hector! We're thrilled to hear you enjoyed your experience with Dave and our team! We hope you'll visit us again soon!

September 01, 2018

Wiper replacements Had a problem with newly installed wiper grazing on the windshield and you replaced them, hasn't rain since so I have not had a chance to try them but More

by prespoole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Peveler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Pratt
Sep 04, 2018 -

Palm Coast Ford responded

Appreciate the positive feedback! We're happy to hear you enjoyed your experience with us and appreciate you taking the time to share!

September 01, 2018

General Maintenance Quality, on time , reasonably priced service. Excellent staff and management of the dealership. Focused on quality service at a reasonable and competi More

by jrbutler28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Palm Coast Ford responded

Thank you for your kind words! Our team strives to provide exceptional customer service and we're happy to hear you enjoyed your experience with us! We hope you'll visit us again soon!

September 01, 2018

no stress my whole experience with palm coast ford was amazing. everyone who i came in contact with was very nice and made my whole car buying experience less s More

by JPEX2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Peveler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Bennett
Sep 04, 2018 -

Palm Coast Ford responded

Appreciate the positive feedback! We're thrilled to hear you enjoyed your experience with Chris, Sean, and our team! We hope you'll visit us again soon!

August 31, 2018

efficient The new appointment system works great. 40 minute wait time for oil change and tire rotation. Will continue to purchase new cars from this dealership. More

by jddad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Clymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Hart
Aug 31, 2018 -

Palm Coast Ford responded

So glad you like the new system! Thanks so much for letting us know! We look forward to you visiting us again soon!

August 31, 2018

Excellent Service I am happy with the car service. I did not need to wait so long for the oil motor change of my car. Thank you. More

by ALRO26
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brianna Tracy
Sep 04, 2018 -

Palm Coast Ford responded

Happy to hear this! Thanks so much for your kind words! We hope you'll visit us again soon!

August 31, 2018

In and out quickly. I made my appointment, I was on time, so were they. It didn't take long for my oil change. The tech was helpful, and I was on my way in an hour. Goo More

by RSA2610907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Tracy
Sep 04, 2018 -

Palm Coast Ford responded

Happy to hear this! Thank you so much for your kind words! We hope you'll visit us again soon!

August 31, 2018

Purchased 2018 Ford Escape Pressure free atmosphere, friendly employees Peter and Sean.Highly recommend the dealership to our friends.The lifetime oil changes and motor, drive t More

by rslshields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Peveler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Kimlingen
Sep 04, 2018 -

Palm Coast Ford responded

Thank you so much for your kind words! We're happy to hear you enjoyed your experience with Peter, Sean, and our team. We hope you'll visit us again soon!

August 31, 2018

Friendly staff, poor service The people were super friendly, they were unable to fix my problem without replacing an unecessary amount of things and they damaged my car while work More

by ALEXRUNK1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Eichinger
Sep 04, 2018 -

Palm Coast Ford responded

Thank you for your feedback, Alex. We regret you did not enjoy your recent experience with us and apologize for any inconvenience this may have caused you. Please understand it is our policy to recommended services to ensure the safety of every vehicle before it leaves our lot. While our service team will provide the customer with a recommended service, ultimately it is up to the customer to decide if they would like to move forward with them. We would appreciate the opportunity to discuss your experience in greater detail and restore your trust in Palm Coast Ford. Please reach out to our Service Director, John L’Heureux, at (386) 447-3380 at your earliest convenience to resolve any issues. Thank you.

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