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Palm Chevrolet - Service Center

Ocala, FL

4.4
597 Reviews

597 Reviews of Palm Chevrolet - Service Center

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November 17, 2024

Kevin was great, finance not so great. Paperwork doesn't show my down payment (which i made via CC), so my employer (USF FCU) is asking why i bought a car exceeding my approved amount! We More

by z28fun
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Palm Chevrolet responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.

November 16, 2024

Had a great experience in dealing with the collision center. This was coordinated through my insurance but drop off, repair, and pickup was flawless. They also coordinated with Enterprise so I was picke More

by matai123
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Collision Dept
Nov 19, 2024 -

Palm Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear about your great experience at Palm Chevrolet's collision center. It’s fantastic that the coordination with your insurance and Enterprise went smoothly, and that your vehicle was completed ahead of schedule. We appreciate your recognition of our team's professionalism and the quality of our work. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

November 16, 2024

Informative staff and great coffee. Waiting area and bathrooms were clean. It was good to walk around the new vehicles in the showroom. Thanks More

by sassytony14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you found our staff informative and enjoyed the clean waiting area and coffee at Palm Chevrolet. It's great that you had a chance to walk around our showroom and explore our new vehicles. We look forward to seeing you again soon! Best, The Palm Chevrolet Team

November 14, 2024

SCOTT KELLY,THE SERVICE WRITER WAS TOP NOTCH, GREAT TO DEAL WITH, EASY AND QUICK GETTING THE VEHICLE IN AND BACK TO US. AND GREAT COMMUNICATION. More

by exeautomo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! I appreciate your kind words about Scott and I am thrilled to hear that you had a great experience with our service at Palm Chevrolet. Our team strives to provide excellent communication and quick service, and it's rewarding to know we met your expectations. I look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

November 14, 2024

The was excellent. I was in formed on the progress. Craig Was very helpful throughout the process . More

by jagsexy29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Parson
Nov 15, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had an excellent experience with us at Palm Chevrolet. It's great to know that Craig was able to assist you and keep you informed throughout the process. I appreciate your feedback and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

November 14, 2024

was a prompt and quick oil change and tire rotation Craig Pearson is very nice to work with More

by ketchiebrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pearson
Nov 15, 2024 -

Palm Chevrolet responded

Thank you for your wonderful feedback! I'm glad to hear that you had a prompt and quick oil change and tire rotation at Palm Chevrolet. It's great to know that Craig made your experience pleasant. I appreciate your support and hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

November 13, 2024

Palm Chevrolet’s sales and service departments were outstanding! The sales team made buying a car easy and pressure-free, helping me find exactly what I needed. The service department is always friendl More

by thaliatarazona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sanabria
5.0
This rating includes all reviews, with more weight given to recent reviews.
IL Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Palm Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that our sales and service teams at Palm Chevrolet made your experience outstanding and pressure-free. It’s great to know we could help you find exactly what you need and that you feel valued during your visits. We appreciate your recommendation and look forward to assisting you in the future! Best, The Palm Chevrolet Team

November 12, 2024

BAM! Scott is friendly, welcoming, and he clearly knows the business. I'll be back! More

by jack.suess.ocala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Palm Chevrolet responded

Thank you for the wonderful review! We're thrilled to hear that you had a positive experience with Scott at Palm Chevrolet. His dedication to customer service truly makes a difference. We look forward to welcoming you back soon! Best, The Palm Chevrolet Team

November 11, 2024

I had to bring in a key to the car I traded in and get an extra key computed by customer service for our new Tahoe and was dealing with Mr. don Horsley through our whole process .He is excellent and everyone More

by nannas09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Stefani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Horsley (5stars) excellent
Nov 13, 2024 -

Palm Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Don and our customer service team at Palm Chevrolet. It's great to know that you're enjoying your new Tahoe and that our staff made the process smooth for you. We look forward to serving you again in the future! Best, The Palm Chevrolet Team

November 09, 2024

Scheduled an appointment on line very easily. Arrived early and my vehicle was taken for service right away. Work was done quickly and I was on my way. More

by MIKEY316T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Palm Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear that you had a smooth experience scheduling your appointment and that our team at Palm Chevrolet was able to assist you promptly. Your satisfaction is our priority, and we look forward to seeing you again for your next service! Sincerely, Wayne Bogle Parts and Service Director

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