Back

Palm Chevrolet - Service Center

Ocala, FL

4.4
597 Reviews

597 Reviews of Palm Chevrolet - Service Center

Sort by
November 25, 2024

Excellent dealership. I will use them again. Fourth vehicle that we gave purchased through them. More

by BOND_T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your loyalty to Palm Chevrolet over the years and are thrilled to have helped you with your fourth vehicle purchase. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

November 25, 2024

I had a wonderful salesman excellent help he new exactly what i wanted answered all my questions and needs I was happy More

by edgarcpate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Palm Chevrolet responded

Thank you for the fantastic review! We're so glad to hear that you had a wonderful experience at Palm Chevrolet and that our salesman was able to assist you effectively. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future! Best, The Palm Chevrolet Team

November 24, 2024

i go to the dealer because i assume they are checking and updating my car with current upgrades for my vehicle's performance. BUT taking almost 2 hrs. for an oil change and tire rotation is why the rating. More

by LLBEL79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand, taking almost 2 hours for an oil change and tire rotation is not ideal. At Palm Chevrolet, we strive for efficiency while ensuring quality service. Your feedback is valuable, and I encourage you to reach out directly so we can discuss your concerns further. We appreciate your input and hope to serve you better in the future. Sincerely, Wayne Bogle Parts and Service Director

November 23, 2024

Excellent service and very easy to work with. Scott Kelly took care of everything and delivered vehicle ahead of schedule. More

by james012958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Palm Chevrolet responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had an excellent experience with our team at Palm Chevrolet, and that Scott was able to assist you seamlessly and deliver your vehicle ahead of schedule. I appreciate your kind words and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

November 23, 2024

Poor communication from the service department. Still having issues with the vehicle. Haven’t had the car for a year yet! 3rd time bringing the car in for service and have been without the vehicle More

by Aigmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Osorio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Palm Chevrolet responded

Thank you for your feedback. I understand your frustration regarding the ongoing issues with your vehicle and the communication from our service department. We take your concerns seriously and would like to address this matter promptly. Please reach out to me directly at Palm Chevrolet, so we can work towards a resolution and ensure your vehicle is taken care of as it should be. Your satisfaction is important to us, and I appreciate you bringing this to my attention. Sincerely, Wayne Bogle Parts and Service Director

November 20, 2024

Craig was very helpful and kind I have to wait a few hours but the waiting room is comfortable More

by ARNAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pearce
Nov 21, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Craig was helpful and kind during your visit to Palm Chevrolet. It's great to know you found our waiting room comfortable. We appreciate your feedback, and we look forward to welcoming you back next time! Best, The Palm Chevrolet Team

November 20, 2024

Horrible customer service had my electric car 2 days and did nothing stating the battery is fine supposed to charge to 245 only 200 my sunroof rubber was supposed to be fixed was told to just push it back i More

by FELRICH
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobbie Murphy service department had an attitude from the get go and she’s the one who told me to just push the rubber back in
Nov 23, 2024 -

Palm Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

November 19, 2024

As always Palm Chevrolet treats you as a valuable customer. Their paint and body shop goes out of their way to satisfy the customer. They treat your car or truck as if it belongs to them making it lo More

by JWJR21458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of the paint and body crew
Nov 21, 2024 -

Palm Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you feel valued at Palm Chevrolet and that our paint and body shop team exceeded your expectations. Your trust in us means a lot, and we look forward to helping you again in the future. Please don't hesitate to share your experience with others! Best, The Palm Chevrolet Team

November 17, 2024

Craig was very courteous and helpful with my service and communicated well with the time of service More

by SSRN04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Nov 19, 2024 -

Palm Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that Craig provided courteous and helpful service. At Palm Chevrolet, we strive for clear communication and excellence in our service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

November 17, 2024

Great service and went out of their way to get our car back to us so we didn’t have to rent a car longer than necessary and Kept us informed on what was going on, which we greatly appreciate, would recomm More

by HAPPYJACKCORNWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BobbySue
Nov 19, 2024 -

Palm Chevrolet responded

Thank you so much for your kind words! We’re thrilled to hear that you received great service and that our team, especially BobbySue, was able to get your car back to you efficiently. Your recommendation means a lot to us at Palm Chevrolet. We look forward to serving you again in the future! Safe travels! Sincerely, Wayne Bogle Parts and Service Director

...
6
...