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Palm Chevrolet - Service Center

Ocala, FL

4.3
721 Reviews

721 Reviews of Palm Chevrolet - Service Center

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March 29, 2024

Came in for a recall on An Air Bag. ..,,, They all were very good to work with.... More

by COOKIESEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Palm Chevrolet responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Palm Chevrolet's Service Department. Sincerely, Wayne Bogle Parts and Service Director

March 28, 2024

Everyone who assisted me before my appointment with Jon was awesome. Jon made sure to call me and checkin with me about time of completion and whatever was needed with my appointment. More

by DBULGIN70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Mar 29, 2024 -

Palm Chevrolet responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our staff assisted you in such a detailed and customized manner. Sincerely, Wayne Bogle Parts and Service Director

March 28, 2024

The salesman Angel was Great! Always helpful and very knowledgeable! Angel has been our salesman for many years. More

by BEARLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Beauchamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Palm Chevrolet responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Angel’s sales excellence is always consistent, and we're glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Best, The Palm Chevrolet Team

March 26, 2024

Scott Kelly is on point. Great customer service. The service was great. Scott Kelly did a great job. More

by Steamroller0689
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kelly
March 25, 2024

I gave four starts because I don't understand clearly the person I worked with. More

by CHVOGIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Palm Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Wayne Bogle Parts and Service Director

March 24, 2024

I was working with my assigned Service Technician, Jon Degroot. We met preliminary outside my service date to go over the work that I wanted done on my 2021 Corvette Convertible. He spent adequate tim More

by CAPTAIN5225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Degroot, Niki
Mar 26, 2024 -

Palm Chevrolet responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Sincerely, Wayne Bogle Parts and Service Director

March 22, 2024

They did a good job EXCEPT they were asked to increase tire pressure as it was between 28 and 30. I don’t think that they did since when I drove home it was between 30 and 32, so if they increased it wa More

by JKNICHOLS2011
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Mar 22, 2024 -

Palm Chevrolet responded

Thank you for your business with us and kind words. We apologize that the tires were not filled up to the level you expected, but if you would like to stop by we can gladly take care of that for you.

March 22, 2024

Professional staff and very prompt service. Jon Degroot is excellent at his job and made the appointment pleasant. More

by FROSTYMAN123.BE
Recommend Dealer
Yes
Employees Worked With
Jon Degroot
Mar 22, 2024 -

Palm Chevrolet responded

Thank you for the kind words and thank you for your business! We are glad to have been able to accomodate your service needs and that we could make it a pleasant experience for you.

March 22, 2024

Always professional. Jon is always informative and very clear on explaining diagnostic issues with my car. More

by CT54BLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Degroot
Mar 25, 2024 -

Palm Chevrolet responded

Thank you for writing such a great review about our dealership! I appreciate the feedback and I am pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. I look forward to seeing you again. Sincerely, Wayne Bogle Parts and Service Director

March 22, 2024

I had my appointment at 8am and within 10 minutes I was waited on a hour later my oil change was completed. Good job More

by RATYTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Palm Chevrolet responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Palm Chevrolet special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Wayne Bogle Parts and Service Director

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