317 Reviews of Palm Chevrolet - Service Center
The woman scheduling is so rude. This is not the only incident. The last two appointments took almost 3 hours to get an oil change. This is not the only incident. The last two appointments took almost 3 hours to get an oil change. More
Schedule a service and they couldn’t not complete it due to a henderance from GM is what I have been told. Communication was terrible and this isn’t the first time this has occurred. to a henderance from GM is what I have been told. Communication was terrible and this isn’t the first time this has occurred. More
I was very pleased with Brandon Daniels, Sales Consultant. Brandon sole us our 2024 Chevy Trailblazer.He took the time to inform us about all the technical information. I am not very technical sav Consultant. Brandon sole us our 2024 Chevy Trailblazer.He took the time to inform us about all the technical information. I am not very technical savvy and he graciously volunteered to help set up my OnStar account and My Chevrolet account. I really appreciate Brandon and I highly recommend him to friends and family. More
Dealership overall is great but staff you are not in contact with could be friendlier when they are not working with a customer. contact with could be friendlier when they are not working with a customer. More
Very disappointed! The mailed coupon I received offered a $173.99 special for front brake pad replacement, including installation labor, plus taxes and fees. The invo The mailed coupon I received offered a $173.99 special for front brake pad replacement, including installation labor, plus taxes and fees. The invoice I paid was $262.49. It detailed part cost as $91.99 and labor at $130.00. An administration fee of $6.72 (insane), a handling fee (huh?) of $2.00 and shop supplies for $22.40 (I get the need for brake clean) and $17.38 for taxes. How does any of this add up? Common sense would indicate: $173.99 Parts and labor + $22.40 shop supplies + $13.74 taxes for a total of $210.13. So please explain to me how I was required to pay $262.49? I am very disappointed and I feel robbed. I am a fighter and currently working on further action to resolve this. My service advisor treated me well but even she couldn't explain the discrepancy in the billing. More
It took over 2 hours for a scheduled oil change and tire rotation! Too much time wasted!! rotation! Too much time wasted!! More
I have purchased several cars from Palm, wonderful sales staff. I usually don't go to Palm during to the drive, but after the service I received, I will be back! staff. I usually don't go to Palm during to the drive, but after the service I received, I will be back! More