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Palm Chevrolet - Service Center

Ocala, FL

4.4
594 Reviews
Call Service Center (352) 433-4105

594 Reviews of Palm Chevrolet - Service Center

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December 02, 2024

I leased this Colorado new in 2017 and it has performed great. Now with 134,000 miles it has never been serviced anywhere but Palm Chevrolet. I owe its performance and durability at least in part to their More

by steve.dale12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
IL Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Palm Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that your 2017 Colorado has been performing great and that you've trusted Palm Chevrolet for all its service needs. Your appreciation for our customer service means a lot to us. We look forward to continuing to provide you with excellent care for many miles to come! If you need anything in the future, don’t hesitate to reach out. Safe driving! Best, The Palm Chevrolet Team

December 02, 2024

I have been going to Palm Chevy for 6 yrs and Scott has aways been my service rep. He is very knowledgeable and customer focused. More

by PETROWSKIRICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Palm Chevrolet responded

Thank you for your kind words! We truly appreciate your loyalty to Palm Chevrolet over the past six years. It’s wonderful to hear that Scott has consistently provided you with knowledgeable and customer-focused service. We look forward to seeing you again for your future visits! Sincerely, Wayne Bogle Parts and Service Director

December 02, 2024

Superior dealership! The people here make all the difference… They get the vehicle in great shape… And are efficient… They care about getting you back to work! More

by windyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Palm Chevrolet responded

Thank you so much for your fantastic review! We truly appreciate your kind words about the team at Palm Chevrolet. It's our priority to ensure your vehicle is in great shape and to provide efficient service so you can get back to work promptly. We look forward to seeing you again for your future needs! Best, The Palm Chevrolet Team

December 01, 2024

A grate job by all in a timely manner and the watting room was great More

by ISAMANBRUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We’re delighted to hear that you had a great experience at Palm Chevrolet and found our waiting room to your liking. We appreciate your kind words and hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

November 28, 2024

Very friendly and professional. Work was completed as promised but with a little delay. Will continue to utilize this service in the future. More

by PAULGONTHEROAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Dec 01, 2024 -

Palm Chevrolet responded

Thank you for your kind words! We appreciate your feedback and are glad to hear that you found our team at Palm Chevrolet to be friendly and professional. While we strive to complete work promptly, we are grateful for your understanding regarding the delay. We look forward to serving you again in the future! Best, The Palm Chevrolet Team

November 27, 2024

It's great. I would recommend this dealership to everyone. They get you in and out when it comes to getting service done. More

by northmarion2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Dec 01, 2024 -

Palm Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience at Palm Chevrolet and appreciate your recommendation. Our goal is to provide efficient service, and we're glad you noticed our efforts. We look forward to seeing you again for your next visit! Sincerely, Wayne Bogle Parts and Service Director

November 26, 2024

taking short cuts on my truck not completing the job waiting for an hour and 45 min for a oil change More

by Doramis352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Palm Chevrolet responded

Thank you for your feedback. I am disappointed to hear about the oil change experience with your truck at Palm Chevrolet. We value your time and strive to provide efficient service. Please feel free to reach out directly so I can address your concerns and ensure your next visit meets your expectations. Your input is appreciated as it helps us improve. Sincerely, Wayne Bogle Parts and Service Director

November 25, 2024

Excellent dealership. I will use them again. Fourth vehicle that we gave purchased through them. More

by BOND_T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your loyalty to Palm Chevrolet over the years and are thrilled to have helped you with your fourth vehicle purchase. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

November 25, 2024

I had a wonderful salesman excellent help he new exactly what i wanted answered all my questions and needs I was happy More

by edgarcpate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Palm Chevrolet responded

Thank you for the fantastic review! We're so glad to hear that you had a wonderful experience at Palm Chevrolet and that our salesman was able to assist you effectively. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future! Best, The Palm Chevrolet Team

November 24, 2024

i go to the dealer because i assume they are checking and updating my car with current upgrades for my vehicle's performance. BUT taking almost 2 hrs. for an oil change and tire rotation is why the rating. More

by LLBEL79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand, taking almost 2 hours for an oil change and tire rotation is not ideal. At Palm Chevrolet, we strive for efficiency while ensuring quality service. Your feedback is valuable, and I encourage you to reach out directly so we can discuss your concerns further. We appreciate your input and hope to serve you better in the future. Sincerely, Wayne Bogle Parts and Service Director

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