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Palm Chevrolet - Service Center

Ocala, FL

4.4
582 Reviews

582 Reviews of Palm Chevrolet - Service Center

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March 22, 2024

Jeremy Grey is a polite honest fella. Great service. The shop itself was slightly slow. But overall I am satisfied More

by pauls2906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Jersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Palm Chevrolet responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Wayne Bogle Parts and Service Director

March 22, 2024

I had my appointment at 8am and within 10 minutes I was waited on a hour later my oil change was completed. Good job More

by RATYTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Palm Chevrolet responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Palm Chevrolet special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Wayne Bogle Parts and Service Director

March 21, 2024

Always courteous and always take care of what service my vehicles need. Professional staff. Mechanics will point out if something needs to be attended to. More

by wedgwood2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John C. Zurakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Wayne Bogle Parts and Service Director

March 20, 2024

The total experience was excellent Craig was right on top of everything A 15 word minimum was to much More

by BBPROSHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Mar 22, 2024 -

Palm Chevrolet responded

Thank you for this amazing review and shoutout for Craig! We really appreciate your business. Best, The Palm Chevrolet Team

March 20, 2024

They estimated me $2,069 to change the light bulb and I solved it with $5 dokars by changing a fuse and I had to pay $200 for a false estimate More

by jlorenzana429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Calcaterra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Palm Chevrolet responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and I strive for satisfaction. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Sincerely, Wayne Bogle Parts and Service Director

March 19, 2024

Goog experience , excellent attention , Jeremy Grey was very helpful , excellent service, I recommend palm Chevrolet is the best in Ocala More

by lgomez1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Palm Chevrolet responded

Thank you for this great review! Jeremy is truly an exceptional employee and I appreciate him for giving you a great experience. Sincerely, Wayne Bogle Parts and Service Director

March 16, 2024

Scott Kelly provided excellent service and kept me aware of the work that was being done plus the cost I would be looking at once the job was done. Unfortunately, we came to a break point which required me More

by HAYLOSTACHOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Tingley
Mar 18, 2024 -

Palm Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, The Palm Chevrolet Team

March 15, 2024

Palm Chevy is great. Our salesperson Angel is the best. He is always very knowledgeable and very helpful! We have brought several cars and now a truck from him ! Than More

by BEARLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Beauchamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Palm Chevrolet responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Angel’s sales excellence is always consistent, and we're glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Best, The Palm Chevrolet Team

March 14, 2024

Easy to set appointment. Dropped off and was done with oil change and tire rotation in good time. 👍 More

by KMUNAYLLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Mar 15, 2024 -

Palm Chevrolet responded

Thank you for your outstanding rating about our service department. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Wayne Bogle Parts and Service Director

March 14, 2024

Excellent service! Francesca is very professional and respectful! She's funny as well! I will recommend Palm Chevrolet! More

by EDDIEGONZALES52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Palm Chevrolet responded

I appreciate you for letting others know about your experience, Eddie! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Wayne Bogle Parts and Service Director

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