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Palm Chevrolet - Service Center

Ocala, FL

4.4
604 Reviews
Call Service Center (352) 433-4105

604 Reviews of Palm Chevrolet - Service Center

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April 14, 2024

car was ready sooner than I thought and came back with no grease stains. New to this dealer and was very happy. More

by mshaw104
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Apr 16, 2024 -

Palm Chevrolet responded

I am ecstatic to hear about your positive experience with us! I will share your feedback with my team and hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

Apr 17, 2024 -

mshaw104 responded

Bryan, my service advisor called me regarding my.review. He explained to me all the extras i purchased when I got the.car. Could have been either it wasn't. Explained to me or I must have forgot. I am glad he called. Thanks Bryan

April 14, 2024

Had an appointment for an oil change, was told it would take 1 1/2 hours, but got the car back in an hour. I was pleasantly surprised! More

by kingjj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Degroot 5 Stars
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Apr 16, 2024 -

Palm Chevrolet responded

Thank you for providing this amazing feedback! Our team appreciates your comments and I hope that you will visit us again soon! Sincerely, Wayne Bogle Parts and Service Director

April 13, 2024

Very quick service. Very happy with Craig Pearce.. We are very happy with our new steering wheel. The grip is great and the heat will be used over Christmas. More

by PAM.WOOLLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pearce
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Apr 16, 2024 -

Palm Chevrolet responded

Pam, I strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to me for anything else. Thank you for choosing Palm Chevrolet's Service Department. Sincerely, Wayne Bogle Parts and Service Director

April 13, 2024

We were treated with respect and fairness. Both Jason and Jared provided exceptional customer service. More

by tnarckwd
Recommend Dealer
Yes
Employees Worked With
Jason Sanabria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria (loaner car)
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Apr 16, 2024 -

Palm Chevrolet responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Best, The Palm Chevrolet Team

April 12, 2024

It's ok. But it took them 2 hrs. to do an oil change on my Corvette. More

by ladypilot11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Palm Chevrolet responded

I apologize for any inconvenience you experienced. I understand how frustrating this can be and I am doing my best to ensure that all customers receive timely service. Please let me know if there is anything else I can do to help. Sincerely, Wayne Bogle Parts and Service Director

April 12, 2024

It needs some help. You’re only thinking of the dollars. Oil change in Michigan. 57 to 59 dollars with tire rotation. Just paid u 96 dollars same thing here. More

by gbennett21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Palm Chevrolet responded

Thank you for sharing your feedback with us. I take these matters very seriously and would like to learn more about your time spent with us. Please contact me at your earliest convenience. Sincerely, Wayne Bogle Parts and Service Director

April 12, 2024

over charges for services, went in for the 79 oil/filter and tire rotation and cost over 100 More

by d_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Palm Chevrolet responded

I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. Sincerely, Wayne Bogle Parts and Service Director

April 12, 2024

Franchesca she do excelente job always, she is very respectful and very nice, she is the best. More

by Dannyyclaudia24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John C. Zurakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Palm Chevrolet responded

We are so happy to hear that your recent visit went so well for you, Danny! We will let our team know about your experience and we hope you will reach out to us if you have any questions. Have a great day! Best, The Palm Chevrolet Team

April 11, 2024

It's alright but it can use some better management, although the salesman Aaron was great to work with. More

by juancavazos1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
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Apr 12, 2024 -

Palm Chevrolet responded

Thank you for your feedback and your business. We take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to us if you would like to discuss your experience in greater detail. Thank you. Best, The Palm Chevrolet Team

April 11, 2024

Honestly your work is always good. But you really do need to work on your costumer service skills. I really felt like you didn’t want my business. More

by ssodpack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Palm Chevrolet responded

I appreciate your feedback about your experience with our customer service. I take customer feedback seriously and I am working hard to ensure that all customers have a positive experience. Please reach out to me if you would like to discuss this further. Sincerely, Wayne Bogle Parts and Service Director

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