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Palm Chevrolet - Service Center

Ocala, FL

4.4
604 Reviews

604 Reviews of Palm Chevrolet - Service Center

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April 22, 2024

They always get the job done what's up just one word this next and back and then pause More

by MCBUGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Palm Chevrolet responded

Thank you so much for sharing your positive experience with us! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Best, The Palm Chevrolet Team

April 20, 2024

Was informed every step of the way during the repairs to our corvette repair. They answered all our questions in a timely manner. More

by miltonsmith40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Drewry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Palm Chevrolet responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to me if you have any questions for our staff. Sincerely, Wayne Bogle Parts and Service Director

April 20, 2024

We will not be using Palm Cheve in Ocala ever again! We would rather drive out of town to find a reputable dealer! I asked to speak with management and no manager was ever available. Paid hundreds of do More

by cwoodlusf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Osorio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Palm Chevrolet responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience further and work towards a resolution. Sincerely, Wayne Bogle Parts and Service Director

April 20, 2024

Sat in lobby 1 1/2 hrs after my car was finished and no one let us know anything . Frustrating! More

by knighton.mary9615
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Palm Chevrolet responded

Mary, thank you for providing this feedback about your experience at Palm Chevrolet. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, Wayne Bogle Parts and Service Director

April 19, 2024

As far as the repairs went, the work is great. I do have to have a loaner car when I get warranty work done. There should be no cost to me.. I am not comfortable even approaching the service count More

by rogpatm11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Drewry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Degroot
Apr 22, 2024 -

Palm Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Wayne Bogle Parts and Service Director

April 18, 2024

Great service, knowledgeable, staff and welcoming atmosphere with recommend to any friend and family membe. More

by thaliatarazona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sanabria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Palm Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Wayne Bogle Parts and Service Director

April 18, 2024

Fran is awesome! !! I always know my car is in good hands with Fran and team More

by dledo401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Palm Chevrolet responded

Thanks for taking the time to write such an excellent review for Palm Chevrolet. We strive to make sure everyone that walks through our doors feels like they are in good hands. Please don’t hesitate to reach out if you have any questions. Best, The Palm Chevrolet Team

April 18, 2024

Service is good but the tech doesn't mention what services are due or introduce coupons More

by SBARRON7.SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Apr 19, 2024 -

Palm Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Wayne Bogle Parts and Service Director

April 18, 2024

I think the service department at Palm Chevrolet is one of the best I have ever had provide service my vehicles. More

by LILLIANATWOOD15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig ?
Apr 19, 2024 -

Palm Chevrolet responded

Hi Lilia, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Palm Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

April 17, 2024

Customer service is wonderful. The customer waiting area is very clean, well stocked with coffee and tea supplies and easy to access. More

by DONNALPN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Palm Chevrolet responded

Thank you for visiting our service department and for leaving the kind words, Donna. We plan to continue giving great customer service and a clean place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Wayne Bogle Parts and Service Director

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