Back

Palm Chevrolet - Service Center

Ocala, FL

4.4
591 Reviews

591 Reviews of Palm Chevrolet - Service Center

Sort by
December 05, 2024

Your service department employees are great to work with. I do miss Michael Amey, but John Degroot is great as well. The communication with you company's new phone service and how calls are handle are te More

by cray6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Palm Chevrolet responded

Thank you for your feedback regarding your experience at Palm Chevrolet. We appreciate your kind words about our service department and employees like John. I understand your concerns about our new phone service and the difficulties you’ve faced with communication. Your input is valuable, and I encourage you to reach out to me directly so we can address these issues and improve our service. We are committed to providing a better experience for all our customers. Thank you again for sharing your thoughts with us! Sincerely, Wayne Bogle Parts and Service Director

December 04, 2024

I HAVE ALWAYS HAD SUPERIOR TREATMENT AT PALM CHEV. AS A PREVIOUS BUSINESS OWNER, I HAVE ALWAYS VALUED GREAT CUSTOMER SERVICE. PALM CHEV NEVER DISAPPOINTS. More

by LYNDANELSON2000
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
CRAIG, AT SERVICE CHECK IN DESK.
Dec 04, 2024 -

Palm Chevrolet responded

Thank you so much for your fantastic review! I'm thrilled to hear that you've consistently received superior treatment at Palm Chevrolet. Your appreciation for great customer service truly resonates with us, and I'm glad to know we’ve met your expectations. I look forward to welcoming you back soon! Sincerely, Wayne Bogle Parts and Service Director

December 04, 2024

Realmente encuentras un buen asesor de ventas lo que muy diferente a solamente un vendedor More

by ereyeszamora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Salgado
Dec 04, 2024 -

Palm Chevrolet responded

¡Gracias por tu comentario! Nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo en Palm Chevrolet. Nos esforzamos por ofrecer un servicio excepcional y nos complace escuchar que nuestro asesor de ventas hizo una gran diferencia. Esperamos verte de nuevo pronto. ¡No dudes en compartir tu experiencia con otros! Best, The Palm Chevrolet Team

December 04, 2024

Friendly service writer named Gage made it relaxing and fun. I felt comfortable and it was well organized. More

by bobbyonthehill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
Dec 05, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that Gage provided you with friendly and fun service at Palm Chevrolet. Our team strives to create a relaxing and organized experience for all our customers. I appreciate your feedback and look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

December 03, 2024

Scott Kelly is the greatest I’ll always go to him, where ever he’s at. Number 1 asset to the palm team! More

by JOEMAREK360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Palm Chevrolet responded

Thank you for your kind words! I truly appreciate your feedback and I am thrilled to hear that Scott had such a positive impact on your experience at Palm Chevrolet. I look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

December 03, 2024

They take you on time, give you an excellent experience. Just darn nice all around, highly recommend Palm Cheverolet. More

by cjlind8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Palm Chevrolet responded

Thank you so much for your kind words! We truly appreciate your recommendation and are thrilled to hear that you had an excellent experience with us at Palm Chevrolet. Our team strives to provide top-notch service, and it’s great to know we succeeded. We look forward to seeing you again soon! Best, The Palm Chevrolet Team

December 03, 2024

Scott Kelley is a knowledgeable and professional service team member that we appreciate at Palm Chevrolet! He takes great care of our vehicles and in great time! Thanks Scott! ⭐️⭐️⭐️⭐️⭐️ More

by JANINEORTEGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Palm Chevrolet responded

Thank you for the wonderful review! I'm thrilled to hear that you appreciate Scott's knowledgeable and professional service. At Palm Chevrolet, I strive to take great care of our customers and their vehicles. I look forward to welcoming you back next time! Sincerely, Wayne Bogle Parts and Service Director

December 02, 2024

I leased this Colorado new in 2017 and it has performed great. Now with 134,000 miles it has never been serviced anywhere but Palm Chevrolet. I owe its performance and durability at least in part to their More

by steve.dale12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
IL Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Palm Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that your 2017 Colorado has been performing great and that you've trusted Palm Chevrolet for all its service needs. Your appreciation for our customer service means a lot to us. We look forward to continuing to provide you with excellent care for many miles to come! If you need anything in the future, don’t hesitate to reach out. Safe driving! Best, The Palm Chevrolet Team

December 02, 2024

I have been going to Palm Chevy for 6 yrs and Scott has aways been my service rep. He is very knowledgeable and customer focused. More

by PETROWSKIRICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Palm Chevrolet responded

Thank you for your kind words! We truly appreciate your loyalty to Palm Chevrolet over the past six years. It’s wonderful to hear that Scott has consistently provided you with knowledgeable and customer-focused service. We look forward to seeing you again for your future visits! Sincerely, Wayne Bogle Parts and Service Director

December 02, 2024

Superior dealership! The people here make all the difference… They get the vehicle in great shape… And are efficient… They care about getting you back to work! More

by windyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Palm Chevrolet responded

Thank you so much for your fantastic review! We truly appreciate your kind words about the team at Palm Chevrolet. It's our priority to ensure your vehicle is in great shape and to provide efficient service so you can get back to work promptly. We look forward to seeing you again for your future needs! Best, The Palm Chevrolet Team

...
4
...