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Palm Chevrolet - Service Center

Ocala, FL

4.4
604 Reviews

604 Reviews of Palm Chevrolet - Service Center

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May 03, 2024

Everyone I’ve come in contact with at Palm is very nice and helpful and do a great job More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey and Maria
May 06, 2024 -

Palm Chevrolet responded

Thank you for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Best, The Palm Chevrolet Team

May 02, 2024

Scott reviewed my Service history and recommended to have my transmission serviced and explained why I needed it. The why is what all consumers need to know. More

by PETROWSKIRICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Palm Chevrolet responded

Richard, thank you for the awesome feedback! Scott is an excellent service adviser and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Sincerely, Wayne Bogle Parts and Service Director

May 01, 2024

It's a wonderful dealership and I have purchased 4 auto mobiles from them and will continue to do so ! More

by SMAWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Beauchamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sanabria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Palm Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Palm Chevrolet Team

May 01, 2024

We love the relationship we have with Palm Chevrolet. The people there are professional and always helpful. More

by LPEREIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Palm Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, The Palm Chevrolet Team

April 29, 2024

Associate was dishonest with me. Originally took the car in because it got stuck in “park”. He called to tell me it needed a new gearshift lever. HE also told me I had an oil pan lea More

by LINEDANCER53
Recommend Dealer
No
Employees Worked With
Craig Pearce
May 01, 2024 -

Palm Chevrolet responded

Thank you for your feedback. Here at Palm Chevrolet, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Wayne Bogle Parts and Service Director

April 29, 2024

Scott went above and beyond to make sure I was taken care! Even though my car took an extra amount of time to fix he was awesome at communicating! More

by taricampbell29
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Palm Chevrolet responded

Thank you for taking the time to leave us such a great review! I appreciate every hard-working member of our service team, and I am thrilled to know Scott went above and beyond to make sure you were take care. If you have any additional comments and/or questions, please feel free to contact me directly! Sincerely, Wayne Bogle Parts and Service Director

April 27, 2024

Competent people who get the job done quickly. Satisfaction every time and trust the dealer More

by MTNVOICE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Palm Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are satisfied with the overall experience. We look forward to working with you again! Best, The Palm Chevrolet Team

April 26, 2024

My service associate was informative. My appointment was scheduled for 0800 and I arrived around 07:50. Apparently there is a meeting in the mornings. The associates did not finish their More

by Jnpjones11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Degroot
Apr 29, 2024 -

Palm Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Wayne Bogle Parts and Service Director

April 26, 2024

I was in and out in 35 minutes…for my oil change, and tire rotation.Great job!!!! More

by wjt0555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Apr 29, 2024 -

Palm Chevrolet responded

Thank you for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at Palm Chevrolet. I am driven to offer great customer care and I strive to provide the best service experience. Thank you again and I hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

April 26, 2024

Horrible service it took 3 days with the car in service. They didn’t find anything and the car still has the sound. More

by TORRES4800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Osorio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Palm Chevrolet responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by my team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Wayne Bogle Parts and Service Director

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