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Palm Chevrolet - Service Center

Ocala, FL

4.4
602 Reviews

602 Reviews of Palm Chevrolet - Service Center

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May 20, 2024

Best Chevy dealer around. Great customer service always treated like family at this store. Thanks More

by John92
Recommend Dealer
Yes
Employees Worked With
John McMichael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Beauchamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet, John! We are thrilled to hear about your positive experience with our team. We aim to treat all our customers like family, and we are glad that you felt that way. We appreciate your kind words and look forward to seeing you again. Best, The Palm Chevrolet Team

May 20, 2024

Jon was my service agent and he communicates and validates my understanding in a nice way before I leave. No surprises and I appreciate that. My service has been very good. More

by CAPTAIN5225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Degroot, Niki
May 22, 2024 -

Palm Chevrolet responded

Thank you for taking the time to share your positive experience with Palm Chevrolet. I am thrilled to hear that Jon provided you with excellent service and effective communication. I am committed to keeping our customers informed and providing exceptional service. I look forward to serving you again in the future. Sincerely, Wayne Bogle Parts and Service Director

May 20, 2024

First time being charged for oversized tire rotation in my 2 years of service there. More

by kendrakeith329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
May 22, 2024 -

Palm Chevrolet responded

Thank you for sharing your feedback with us, Kendra. We value your loyalty during the past 2 years. If you have any concerns or questions about the charges, I would be more than happy to discuss them with you. Please feel free to reach out to me directly. Sincerely, Wayne Bogle Parts and Service Director

May 20, 2024

Very good associate was on time and call schedule was great work done on my Silverado was amazing thanks to the associate and everyone else involved great job from everyone thank you More

by ARM.SINGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Palm Chevrolet responded

Thank you for taking the time to share your positive experience with Palm Chevrolet. I'm glad to hear that our team provided great service for your Silverado. I appreciate your kind words and look forward to seeing you again in the future. Thank you! Sincerely, Wayne Bogle Parts and Service Director

May 20, 2024

Great customer service combined with senior leadership appreciates your business and understands the value in building relationships. Very quick to respond to customer needs and very good in explaining More

by SLK380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Palm Chevrolet responded

Thank you for your 5-star review! We appreciate your kind words about our customer service and senior leadership at Palm Chevrolet. We take pride in providing quick responses, explaining processes, and helping you access all the benefits of vehicle ownership. We look forward to assisting you in the future and continuing to build a strong relationship. Best, The Palm Chevrolet Team

May 20, 2024

Scott is professional. He knows his job. He also is human and makes you feel at ease. Palm Chevy is the only one I use. More

by MMHKCH52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Palm Chevrolet responded

Thank you for your kind words and for choosing Palm Chevrolet for your automotive needs. I appreciate your loyalty and look forward to serving you again in the future. Sincerely, Wayne Bogle Parts and Service Director

May 19, 2024

You guys are great with people keep up the good work. they always take good care of My car More

by CHRISTOPHERMAXEY676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Palm Chevrolet responded

Thank you for your kind words! I'm delighted to hear that you had a positive experience at Palm Chevrolet. Taking care of your car is our top priority, and I'm committed to providing excellent service. I look forward to serving you again in the future. Drive safely! Sincerely, Wayne Bogle Parts and Service Director

May 19, 2024

Excellent service done in a timely manner. Comfortable waiting area. Our service advisor (Bobbie) was very helpful and provided several options for selecting our new tires for future service. More

by blake_tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbie
May 21, 2024 -

Palm Chevrolet responded

Thank you for the 5-star review! I am thrilled to hear about your positive experience with Palm Chevrolet. I am delighted that Bobbie was able to assist you effectively and provide you with multiple options for your future service needs. Your satisfaction is our priority, and I look forward to serving you again in the future. Sincerely, Wayne Bogle Parts and Service Director

May 19, 2024

Ángel me atendió excelentemente, me explicó todo el proceso en la adquisición de mi nueva camioneta More

by andres ServiAmigos
Recommend Dealer
Yes
Employees Worked With
Angel Beauchamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet! We are thrilled to hear that Ángel provided you with excellent service and guided you through the process of acquiring your new truck. We appreciate your kind words and look forward to serving you again in the future. Drive safely in your new vehicle! Best, The Palm Chevrolet Team

May 19, 2024

Francesca was exceptional and she has knowledge of my needs to the truck. Excellent service. More

by timo_montalvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Palm Chevrolet responded

Thank you for your positive feedback! I am thrilled to hear that Francesca provided you with exceptional service and tailored your experience to meet your needs. I appreciate your business at Palm Chevrolet and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

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