Palm Chevrolet - Service Center

First of all Jon Degroot the service advisor did a great job very professional answered all my question's. My issue is with the dealership. I bought my 2021 Silverado back in 2021. Paid for oil changes an t job very professional answered all my question's. My issue is with the dealership. I bought my 2021 Silverado back in 2021. Paid for oil changes an tire rotation when I bought the truck. Have a no problems getting my tire rotated with oil change for2 years. Dropped my truck for the oil change and u to ire rotation. Jon gave me a call and let me know due to aftermarket tire and rims it would cost an extra $49.99 plus tax. I ask why he said due to the aftermarket tires and rims. So for the last 2 years that was not a problem plus the tires and rim are no bigger or heavier than the stock wheels. I went ahead and pay for it and again no issue with Jon. I feel it’s poor customer service on the dealerships side. My next truck will not come from Plam Chevrolet. Something I think we’re missing these days is honesty and good customer service. Prior to this the team at Palm Chevrolet has been great. More

Scott did a great job of getting us in and out back on the road. the road. More

Palm chevy has always been great! My previous service dept person Jeremy Grey was wonderful, and my new service rep Scot Kelly has carried on with the same spirit. Having someone you My previous service dept person Jeremy Grey was wonderful, and my new service rep Scot Kelly has carried on with the same spirit. Having someone you can entrust in their hands your vehicle is priceless. I can't thank Scott enough for his service and friendship. More

Have always been very professional. They have the knowledge to do any job. They always keep the car clean. They have the knowledge to do any job. They always keep the car clean. More

Yhe part for recall has to be ordered. Will have to reschedule to complete repair. Will have to reschedule to complete repair. More

I recently had my vehicle serviced at Palm Chevy and couldn't be happier with the experience. The staff were courteous and professional from the moment I arrived, especially Franchesca in the service de couldn't be happier with the experience. The staff were courteous and professional from the moment I arrived, especially Franchesca in the service department. She made me feel comfortable and reassured, which is huge for me. The service was prompt, and Franchesca took the time to explain everything clearly, ensuring I understood what was being done and why. Her professionalism and dedication to customer satisfaction truly stood out. I am grateful for their excellent service and highly recommend Palm Chevy to anyone in need of vehicle maintenance or repairs. Thank you, Franchesca and Palm Chevy, for making my experience so positive and stress-free! More

This was my first visit to Palm Chevrolet, I was disappointed because of the time it took to get the part for a recall, and I had to cancel appointments after they were made. disappointed because of the time it took to get the part for a recall, and I had to cancel appointments after they were made. More

Delivered as promised in a timely fashion. Work was excellent quality. Would definitely recommend in the future. Work was excellent quality. Would definitely recommend in the future. More

Took me earlier than appointment , professional and informative as to what vehicle needed to be done. informative as to what vehicle needed to be done. More

Everyone is always friendly and ready to assist you with all your service needs and the coffee is great ! all your service needs and the coffee is great ! More