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Palm Chevrolet - Service Center

Ocala, FL

4.4
602 Reviews

602 Reviews of Palm Chevrolet - Service Center

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June 14, 2024

Scott took great care of my car. I was in and out in no time! More

by YELINAGRAVERAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet and for taking the time to leave a positive review, Yelina! We're thrilled to hear that Scott provided you with excellent service, getting you in and out in no time. We appreciate your feedback and look forward to assisting you again in the future! Best, The Palm Chevrolet Team

June 13, 2024

We, again, are very disappointed in the service we received the other day. We had a 2 PM appointment for an oil change and we didn’t leave till after 4 PM. The staff at the customer service area were More

by Victory2009vision
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Sue Murphy-Advisor, tech #1156
Jun 14, 2024 -

Palm Chevrolet responded

Thank you for sharing your feedback with us. We understand your concerns regarding the service experience you had at Palm Chevrolet. We appreciate you bringing these issues to our attention. Please reach out to me directly so we can address your specific concerns and work towards a resolution. Sincerely, Wayne Bogle Parts and Service Director

June 12, 2024

John was extremely helpful and efficient it was a great experience! He did a great job communicating along the way. More

by ASHLEYKEMP4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jun 14, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet! I appreciate your positive feedback about John's helpfulness and efficiency during your visit. I strive to provide excellent communication throughout the process. I look forward to seeing you again for another great experience! Sincerely, Wayne Bogle Parts and Service Director

June 11, 2024

To put a new tire have to travel from Floral Coty to dealer 3 times.....io was rodiculus More

by ittakunhardt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Palm Chevrolet responded

Thank you for your feedback. Please reach out to me directly so I can address your concerns. Thank you for sharing your thoughts with us. Sincerely, Wayne Bogle Parts and Service Director

June 10, 2024

Great service, like the text with pictures of car, wait time was not overly long More

by TRAVELER517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet and for sharing your positive experience with us! I appreciate your feedback and I am glad to hear that you enjoyed the service provided. I strive to make every visit efficient and pleasant. I look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

June 10, 2024

The service was on time and completed properly. Job well done and I will spread the word. More

by shamballs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Palm Chevrolet responded

Thank you for the positive feedback! I appreciate you choosing Palm Chevrolet for your service needs. I look forward to welcoming you back and thank you for spreading the word about your experience. Sincerely, Wayne Bogle Parts and Service Director

June 09, 2024

Smooth and painless process . Good customer service. Clean waiting room . Thank you very much for the service More

by tjthyme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Palm Chevrolet responded

Thank you for the 5-star review, I appreciate your feedback! I am thrilled to hear that you enjoyed a smooth and painless process with good customer service at Palm Chevrolet. Our team takes pride in providing a clean waiting room for our valued customers. I look forward to serving you again in the future. Thank you for choosing Palm Chevrolet! Sincerely, Wayne Bogle Parts and Service Director

June 09, 2024

Brought my car in for a problem picked it up still having the same problem after spending $2100. The problem was not fixed. They’ve had my car for a week. More

by NICOLEBRILL78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Palm Chevrolet responded

Thank you for sharing your feedback with us, Nicole. We understand your concerns and appreciate you bringing this to our attention. Please reach out to me directly so I can address your concerns and work towards a resolution. Thank you for letting us know about your experience. Sincerely, Wayne Bogle Parts and Service Director

June 08, 2024

I have been having my Silverado serviced at Palm Chevrolet since I purchased the vehicle. Scott Kelly has been my service advisor and has been a great advisor. The service department has always perf More

by TYOUNGLOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet for your service needs and for sharing your positive experience. I am thrilled to hear that Scott has provided you with excellent service, and I appreciate your kind words about our professional service department. I look forward to continuing to meet your automotive needs in the future. Sincerely, Wayne Bogle Parts and Service Director

June 08, 2024

I appreciate Francesca's attention to detail, her explanations and not charging me for things that didn't need to be done. More

by berkieharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Palm Chevrolet responded

Thank you for sharing your positive experience with Palm Chevrolet! I'm glad Francesca provided you with excellent service by paying attention to detail and explaining everything thoroughly. I always strive to be transparent and offer only necessary services. I look forward to serving you again in the future or for you to share your experience with others. Sincerely, Wayne Bogle Parts and Service Director

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