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Palm Chevrolet - Service Center

Ocala, FL

4.4
534 Reviews
Call Service Center (352) 433-4105

534 Reviews of Palm Chevrolet - Service Center

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November 02, 2024

I had a 10:30 appointment to get my Oil Change. It wasn't completed until after 1pm. Two and a half hours ridiculous! You evidently don't value my time. If I hadn't asked 3 times, I probably sti More

by willow20657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration regarding the delay during your oil change appointment. Your time is important, and we appreciate your feedback. We strive to provide efficient service at Palm Chevrolet, and we take your feedback seriously. Please feel free to reach out to me directly to discuss this further, as we would like to ensure a better experience for you in the future. Thank you again for your input. Sincerely, Wayne Bogle Parts and Service Director

November 02, 2024

Dealer was easy to work with, I would definitely recommend Palm Chevrolet to my neighbors. More

by davidmilam5319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you found Palm Chevrolet easy to work with. Your recommendation means a lot to us, and we look forward to serving you and your neighbors in the future! Best, The Palm Chevrolet Team

November 01, 2024

Fast and informed you of what you need. Friendly nice waiting room. Clean bathroom. Good More

by TERRIHUNTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you found our service fast and informative, and that you enjoyed our friendly atmosphere and clean facilities at Palm Chevrolet. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

November 01, 2024

Excellent service got me right in and out in a short time very satisfied with the service. More

by harwatss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
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Nov 04, 2024 -

Palm Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you received excellent service and that we could get you in and out quickly. At Palm Chevrolet, we strive to provide our customers with a satisfying experience. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

October 31, 2024

I’m from out of state and had a problem with my Colorado. They brought me in immediately even though they were extremely busy. Quickly diagnosed my issue and fixed it so I could continue my vacation. More

by Keg77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
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Nov 02, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're so glad to hear that we could assist you with your Colorado and get you back on your way quickly. At Palm Chevrolet, we strive to provide excellent service, even in busy times, and it's great to know we met your expectations. We hope you enjoyed the rest of your vacation and look forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

October 28, 2024

Easy to get an appointment time, and service was done in a timely manner. Service technicians were courteous and professional. More

by jcerio38ft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember name.
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Oct 30, 2024 -

Palm Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you found it easy to get an appointment and that our service technicians provided professional and courteous service. At Palm Chevrolet, I strive to ensure a seamless experience for our customers. I look forward to seeing you again for your next visit! Sincerely, Wayne Bogle Parts and Service Director

October 28, 2024

Did a great job. In and out and very professional. Highly recommend thank you all More

by alexismevanich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Oct 30, 2024 -

Palm Chevrolet responded

Thank you so much for your wonderful feedback! I'm thrilled to hear that you had a great experience at Palm Chevrolet and that you found our team to be professional. Your high recommendation means a lot to me. I look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

October 28, 2024

I loved my experience with my service Rep Gauge and the mechanics. My vehicle was brought in for 2 recalls in and out within less than a few hours Thanks More

by dorothylenon27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gauge
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Oct 30, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with Gauge and our mechanics at Palm Chevrolet. It's fantastic that we could get your vehicle taken care of for the recalls in such a timely manner. I appreciate your feedback and hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

October 28, 2024

Second time I've had service and no one wants to address my blinking headlights More

by mjb52558
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I'm committed to providing quality service and would like to address your concern about the blinking headlights. Please reach out to me at Palm Chevrolet so I can assist you further. I appreciate your feedback and look forward to resolving this matter for you. Sincerely, Wayne Bogle Parts and Service Director

October 28, 2024

Everything was very good, the Rep. is very good and knowledgeable. See you on the next appointment when needed. Thank you More

by REJOYCE.JACOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Palm Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our knowledgeable representative at Palm Chevrolet. We look forward to seeing you at your next appointment. Feel free to reach out if you need anything in the meantime! Best, The Palm Chevrolet Team

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