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Palm Chevrolet - Service Center

Ocala, FL

4.4
600 Reviews

600 Reviews of Palm Chevrolet - Service Center

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June 24, 2024

I am sorry to say. .. My appt. was at 9:00 and had to wait 3 hours in lobby for them to finish changing the oil in my husbands Truck. All I needed was an oil change. I More

by MOMMIEKAE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. Your feedback is valuable to me, and I appreciate you bringing this to my attention. Please reach out to me directly so I can address your concerns and work towards a solution. Your experience is important to us at Palm Chevrolet. Sincerely, Wayne Bogle Parts and Service Director

June 24, 2024

Scott was amazing to work with, he helped me out even though you guys were fully booked. It was an emergency to get the truck ready to haul horses back to Wellington. I have never worked with you guys be More

by Merrillcharvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Palm Chevrolet responded

I appreciate your recommendation and I am delighted to have earned your trust. Please feel free to reach out if you need anything else. I look forward to serving you again in the future. Sincerely, Wayne Bogle Parts and Service Director

June 23, 2024

I was there a week early and they still got me in. Thank you very much!! More

by 2133cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Palm Chevrolet responded

Thank you for sharing your positive experience with Palm Chevrolet! I appreciate your kind words and look forward to assisting you again in the future. Drive safely! Sincerely, Wayne Bogle Parts and Service Director

June 23, 2024

Unable to reach representative of the service to schedule appointment and no call back from the service department voicemail to schedule appointment. More

by N.MURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Palm Chevrolet responded

Thank you for sharing your feedback with us. We understand your concerns regarding scheduling an appointment with our service department. I will look into this further so I can address this issue and ensure you have a smoother experience contacting our service team in the future. I appreciate you taking the time to let us know about your experience. Sincerely, Wayne Bogle Parts and Service Director

June 23, 2024

If I could give negative stars I would! So unprofessional and I will NEVER buy a car from you all again! More

by MARYGILES796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olly
Jun 25, 2024 -

Palm Chevrolet responded

Hi Mary, we appreciate your feedback. It's important to us that every customer receives a high standard of service. Please reach out to me directly so I can learn about what happened during your time with us and work towards a happy outcome. Thank you for sharing your thoughts with us. Sincerely, Wayne Bogle Parts and Service Director

June 21, 2024

We purchased our vehicle here because of the attention we were given. Their service department was just as attentive. More

by cpagan48chrome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Jun 24, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet for your vehicle purchase and for highlighting the attentive service you received from our team. I'm delighted to hear that our service department was just as attentive. I look forward to welcoming you back for your future automotive needs. Drive safely! Sincerely, Wayne Bogle Parts and Service Director

June 21, 2024

Warm and friendly at each service visit. I would recommend Palm Chevrolet for anyone needing service on their Chevrolet vehicle. More

by DAN.TOYNTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Palm Chevrolet responded

Thank you, Dan, for the kind words and recommendation! I appreciate your loyalty and look forward to welcoming you back for your next service visit at Palm Chevrolet. Drive safely! Sincerely, Wayne Bogle Parts and Service Director

June 21, 2024

It was very comfortable clean every one was very friendly. Had an enjoyable visit. Liked the screen showing vehicle pictures. More

by quad369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience. I appreciate your feedback and I am glad to hear that you found our dealership comfortable and clean, with friendly staff. If you ever need anything in the future, don't hesitate to reach out to us. I look forward to assisting you again. Sincerely, Wayne Bogle Parts and Service Director

June 20, 2024

Everyone was very nice and my car was serviced and my car is running like a top. Job well done by all. More

by monroepj1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet for your car service needs! We appreciate your positive feedback and are glad to hear that your car is running smoothly. We look forward to assisting you again in the future. Sincerely, Wayne Bogle Parts and Service Director

June 19, 2024

Had a very good experience at Palm Chevy, Got a convenient appointment, used the shuttle which was great, and car was ready in a reasonable time. More

by DEMINTZ05452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Jun 21, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet and for sharing your positive experience with us! We are thrilled to hear that you had a good appointment, found our shuttle service convenient, and received your car in a timely manner. We look forward to welcoming you back in the future! Best, The Palm Chevrolet Team

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