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Palm Chevrolet - Service Center

Ocala, FL

4.3
717 Reviews
Call Service Center (352) 433-4105

717 Reviews of Palm Chevrolet - Service Center

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September 23, 2024

Always professional and willing to help. Have never had a bad experience at Palm Chevrolet. More

by gliddenocala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly
Report | Print
Sep 24, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear that you've always had a positive experience at Palm Chevrolet. Our team is dedicated to providing the best service, and your feedback motivates us to keep up the great work. I look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

September 22, 2024

I had an appointment for 10:20 my car was not pulled in to be serviced until noon. And there was no communication about why they were an hour and 40 minutes behind schedule. I will be taking the car to a d More

by MAYGEn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby
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Sep 24, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand your frustration regarding the delay and lack of communication about your service appointment at Palm Chevrolet. Your feedback is valuable, and I strive to improve our processes. I encourage you to reach out to me directly if you’d like to discuss this further. I appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, Wayne Bogle Parts and Service Director

September 22, 2024

Consistently over promise and under deliver, despite the service manager constantly reminding the service advisors to do the opposite. More

by allamericanscape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Grey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience. I appreciate your feedback regarding our service at Palm Chevrolet. It’s important to me that our team meets the expectations set for our customers. If you have further details to share or would like to discuss this matter, please feel free to reach out directly. I value your input and I am committed to improving our service. Sincerely, Wayne Bogle Parts and Service Director

September 20, 2024

For it being so busy they were able to get us in and out in great time. More

by otchome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Palm Chevrolet responded

Thank you for your review! I appreciate your feedback regarding your recent experience at Palm Chevrolet. I'm glad to hear that despite the busy environment, we could serve you promptly. I look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

September 20, 2024

I believe your service prices are to high, and I believe you look for expensive warranty repairs. More

by jtaylo37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon
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Sep 23, 2024 -

Palm Chevrolet responded

Thank you for your feedback. I understand your concerns regarding service prices and warranty repairs. At Palm Chevrolet, we strive to maintain transparency in our pricing and ensure our services meet high-quality standards. If you have specific questions or would like to discuss this further, please feel free to reach out to us directly. Your input is valuable in helping us improve our services. Sincerely, Wayne Bogle Parts and Service Director

September 20, 2024

Another GREAT experience with Palm Chevrolet! Scott and the service crew take care of all my concerns in a timely manner! Plenty of snacks and drinks available in the waiting room! More

by ANNA BANANA
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mullener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Niebuhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review, Anna! I'm thrilled to hear that you had another great experience with Palm Chevrolet and that Scott and our service crew were able to address your concerns promptly. I believe in making your visit comfortable, and I'm glad you enjoyed the snacks and drinks in our waiting room. I look forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

September 19, 2024

Great salesman great service. I love my Chevrolet Silverado only have one problem. I can’t drive it enough More

by dandy88996677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Palm Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you love your Chevrolet Silverado and that you had a great experience with our sales team at Palm Chevrolet. We appreciate your support and hope you'll find plenty of opportunities to enjoy driving your Silverado. Please come see us again soon! Best, The Palm Chevrolet Team

September 18, 2024

The Dealership did a great job and I'm glad the process to make an appointment was fast and easy. More

by Parkermarissa87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig pearce
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Sep 20, 2024 -

Palm Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you found the appointment process at Palm Chevrolet fast and easy. I appreciate your feedback and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

September 17, 2024

Thank you for your attention, thank you for your services. Just one thing, I don't know if it will always be like this, but, despite having had an appointment for two months before, that day I was w More

by ednacadena37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Palm Chevrolet responded

Thank you for your feedback. We appreciate your kind words about our services at Palm Chevrolet and are glad to hear you enjoyed the hot teas during your visit. I understand your concerns about the wait time for your oil change and tire rotation, and we value your time as a customer. Your comments will help us improve our service efficiency. If you have any further concerns or suggestions, please feel free to reach out to us. We look forward to serving you better next time! Sincerely, Wayne Bogle Parts and Service Director

September 16, 2024

I was greeted and welcomed very nicely. As soon as I stepped out my car. Salesman Brandon listen and understood what I wanted. He let me test drive. Made sure I was happy and satisfied wit More

by tipper85
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Palm Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that Brandon provided you with a great experience at Palm Chevrolet. It's fantastic that he understood your needs, allowed you to test drive, and helped you get your new ride on the same day. We look forward to assisting you again in the future! Enjoy your new vehicle! Best, The Palm Chevrolet Team

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