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Palm Chevrolet - Service Center

Ocala, FL

4.4
600 Reviews
Call Service Center (352) 433-4105

600 Reviews of Palm Chevrolet - Service Center

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July 11, 2024

I’ve owned this vehicle since 2017. It has always been serviced at Palm Chevrolet and currently has 124,000 miles. More

by steve.dale12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet to service your vehicle since 2017, Steve! We appreciate your loyalty and trust in us. It's great to hear that your vehicle has reached 124,000 miles with our service. We look forward to continuing to provide you with top-notch service in the future. Drive safe! Sincerely, Wayne Bogle Parts and Service Director

July 11, 2024

Had a 10 o'clock appointment arrived at 9:30 and it was almost 12 o'clock when they finished. More

by mkblake46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet for your appointment. We understand your time is valuable and are disappointed to hear about the extended wait. We appreciate your feedback and will look into how we can improve our efficiency in the future. If you have any further concerns, please don't hesitate to reach out to me directly. Thank you. Sincerely, Wayne Bogle Parts and Service Director

July 08, 2024

I had wonderful experience with Palm Chevy. The customer service was exceptional and efficient. I would recommend them 100x over! More

by lalabrooks30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2024 -

Palm Chevrolet responded

Thank you for your fantastic review of Palm Chevrolet! We truly appreciate your kind words about our exceptional customer service and efficiency. Your recommendation means the world to us! We look forward to assisting you again in the future and appreciate you sharing your positive experience. Sincerely, Wayne Bogle Parts and Service Director

July 07, 2024

People at service desk were helpful but it took over 2 hours just to get my oil changed. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
bryan sherman
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Jul 09, 2024 -

Palm Chevrolet responded

Thank you for sharing your feedback, Ray. I appreciate your patience during your visit to Palm Chevrolet. We understand your time is valuable and will work to improve our efficiency in servicing vehicles moving forward. If you have any further concerns, please feel free to reach out to me directly. Thank you for choosing Palm Chevrolet. Sincerely, Wayne Bogle Parts and Service Director

July 06, 2024

Palms, Chevrolet, they are very good at what they do. Their service is great.We love taking our vehicles there.They are very polite very courteous and tell us everything that they've done to our vehicles. More

by BALLSOFIRE50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Niebuhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2024 -

Palm Chevrolet responded

Thank you so much for choosing Palm Chevrolet for your vehicle service needs! We are thrilled to hear that you are happy with our service and that you appreciate our team's politeness and thoroughness. We look forward to welcoming you back for your next visit and continuing to provide you with excellent service. Thank you for your kind words! Sincerely, Wayne Bogle Parts and Service Director

July 05, 2024

ALWAYS A PLEASURE DOING BUSINESS WHERE THEY TREAT YOU LIKE FAMILY. AND THE COFFEE IS AN ADDED BOUNUS More

by THE_XENA_34461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Palm Chevrolet responded

Thank you for the kind words and the 5-star review! We're thrilled to hear that you felt like family at Palm Chevrolet. We appreciate your feedback and look forward to welcoming you back for another exceptional experience. Your satisfaction is our priority. Best, The Palm Chevrolet Team

July 05, 2024

Service department took good care of my car. Thank you very much. Thank you again More

by MGLADWELL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
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Jul 08, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet for your car service needs. We appreciate your kind words and are pleased to have met your expectations. We look forward to assisting you again in the future. Thank you for your loyalty! Sincerely, Wayne Bogle Parts and Service Director

July 04, 2024

I scheduled an appt to bring my vehicle in due to it making a noise. The noise was diagnosed, but of course, they didn’t have all of the parts. I was told the parts could be ordered and would arrive the More

by Jnpjones11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Degroot
Report | Print
Jul 05, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with Palm Chevrolet. I understand your frustration with the delays and inconveniences you faced during your visit. We strive to provide efficient service and will use your feedback to improve our processes. Should you wish to discuss this matter further, please feel free to reach out to me directly. We appreciate your business and hope to have the opportunity to serve you better in the future. Sincerely, Wayne Bogle Parts and Service Director

July 02, 2024

Great service. Friendly and very helpful staff. The customer service is genuine! Palm chevy goes out of their way to make sure you are comfortable! I recommend Palm More

by SARAHSCHIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Jersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Palm Chevrolet responded

Thank you, Sarah, for the fantastic review! We are thrilled to hear that you had a great experience at Palm Chevrolet. Our team strives to provide friendly and genuine customer service, and we are delighted that it made a positive impact on your visit. We appreciate your recommendation and look forward to welcoming you back in the future. Drive safely! Sincerely, Wayne Bogle Parts and Service Director

July 01, 2024

The paint shop did an excellent job of restoring my vehicle to its original sparkle. More

by JBCONDIT2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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Jul 03, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet for your vehicle's paint restoration! I am thrilled to hear that you are satisfied with the results. Your kind words mean a lot to me. I look forward to seeing you again for any future automotive needs. Sincerely, Wayne Bogle Parts and Service Director

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