Palm Chevrolet - Service Center

Mike was great. He did a great job. Thanks! Please stop texting me, I am done. He did a great job. Thanks! Please stop texting me, I am done. More

Service requested was not completed. Instead they performed service that was specifically not requested without contacting me. This resulted in an additional day of not having my vehicle Instead they performed service that was specifically not requested without contacting me. This resulted in an additional day of not having my vehicle and a rental car payment. More

My first visit. .. Was impressed by the staff in the service department... Welcomed at my car before entering. Knowledgeable and helpful support people. Would go bac .. Was impressed by the staff in the service department... Welcomed at my car before entering. Knowledgeable and helpful support people. Would go back again. More

Transaction is now done electronic on a pad in the finance office and is quickly explained unless you can read at lightning speed, you’ve been selected to buy additional services and not sure what you finance office and is quickly explained unless you can read at lightning speed, you’ve been selected to buy additional services and not sure what you just bought. We had to tell the finance manager go back what was that? and how much is that additionally? Unless you ask for a printed copy of what you signed it’s given to you on a USB. When he printed just the contract I said I also want the Gap info & the additional warranty. So he then printed that too and no folder to place docs in. He said I need the title of vehicle purchased and I when I came back to give to him he had a client and said give it to the sales rep of which the sales rep said ohh you give it to him. I said he said give it to you. This will be the last vehicle I buy from this dealer. I didn’t like be rushed in the contract area. He said one price for a warranty but then later on the printed copy it was several hundred of dollars more. He never showed the screen of pricing for us to select I just took his word for it, looking back at that transaction I was bambuzzled there. More

Dealer service center is excellent. The assigned service manager Francesca is very knowledgeable and was able to provide me With accurate information on what service I should have based The assigned service manager Francesca is very knowledgeable and was able to provide me With accurate information on what service I should have based on the low mileage of my vehicle and the age. She insured that I got the necessary service required yet did not push me to get any additional services that were necessary at this time. More

My appointment was to have a special coating applied to my Traverse. When I arrived, Maria was ready for me, and I was on my way in a courtesy car within 15 minutes. When I picked up my car later in the my Traverse. When I arrived, Maria was ready for me, and I was on my way in a courtesy car within 15 minutes. When I picked up my car later in the afternoon it was gorgeous. I couldn't have been happier. Looking forward to my next great experience at Palm Chevrolet. More

They installed a bedliner, and tonneau cover on my new truck. Excellent job!!!! Prior to this install, I needed the step rails on the truck so I could get in. I have a bad knee that made it difficult. I c truck. Excellent job!!!! Prior to this install, I needed the step rails on the truck so I could get in. I have a bad knee that made it difficult. I called and they got me worked in. Very good service department and very efficient. Was surprised when they informed me that the truck was ready. More

Amesome! Very professional crew. All did an amazing job Will definitely be doing business with them in the future. Very professional crew. All did an amazing job Will definitely be doing business with them in the future. More

Great experience good communication and the people here really want to help in all situations really want to help in all situations More

Got to said dealer on time around 7:45 am. It took almost 7 hours to do a diagnostic on the transmission, service, and put in a new battery. THAT IS NUTS!!!! Then the cost was also crazy! Pro It took almost 7 hours to do a diagnostic on the transmission, service, and put in a new battery. THAT IS NUTS!!!! Then the cost was also crazy! Probably will not use Palm Chevrolet again. More