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Palm Chevrolet - Service Center

Ocala, FL

4.3
842 Reviews

842 Reviews of Palm Chevrolet - Service Center

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September 23, 2025

My Tech. was informative as to the reason the car had a recall issued for the airbags. The service was prompt and all employees I came into contact with were More

by abbafatherj316
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2025 -

Palm Chevrolet responded

Thank you for your wonderful feedback! I'm pleased to hear that you had a very good experience at Palm Chevrolet and that our tech was informative regarding the airbag recall. Our team takes pride in providing prompt and respectful service. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

September 22, 2025

Car was taken care of quicker than expected and price was even better than was initially expected. Overall very pleased. More

by COLORATURA3
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kelly
Sep 22, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! I'm glad to hear that your car was taken care of quicker than expected and that you were pleased with the pricing. At Palm Chevrolet, we strive to exceed our customers' expectations. I appreciate your feedback, and we hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

September 22, 2025

It is very easy to set up appointment. We were told we needed tires and Franchesca said she would send us coupons for tires. We have not received them. More

by CAPLOR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Palm Chevrolet responded

Thank you for your feedback! I’m glad to hear that setting up your appointment was easy. I appreciate your patience regarding the tire coupons. Please feel free to reach out to us at Palm Chevrolet, and we would be happy to assist you in ensuring you receive those coupons. Thank you for choosing Palm Chevrolet, and we look forward to serving you again! Sincerely, Wayne Bogle Parts and Service Director

September 19, 2025

Franscesca kept me informed on the service of my vehicle. She got my vehicle in, diagnosed and fixed within 24 hrs of me breaking down. She was wonderful!! More

by BAYHILLFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that Franscesca provided you with excellent service and got your vehicle diagnosed and fixed so quickly. At Palm Chevrolet, we strive to keep our customers informed and satisfied. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

September 17, 2025

The body shop customer service was excellent. They did an excellent job. This is my place of choice for any repair. More

by VIVIANREDISH072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop
Sep 18, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review, Vivian! I’m so glad to hear you had an excellent experience with our body shop here at Palm Chevrolet. Your satisfaction means a great deal to us, and we truly appreciate your trust when it comes to future repairs or service needs. We look forward to welcoming you back again! Sincerely, Wayne Bogle Parts and Service Director

September 15, 2025

Fast efficient service. In and out didnt wast a day on a oil change. Thanks More

by sjl1673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Palm Chevrolet responded

Thank you for your fantastic review! I'm thrilled to hear that you experienced fast and efficient service during your oil change at Palm Chevrolet. We always strive to make your visit as seamless as possible. We appreciate your support and look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

September 13, 2025

Everyone’s nice, pleasant easy to work with do their best to take care of you and make you feel comfortable and to find the proper More

by TURKBOWL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2025 -

Palm Chevrolet responded

Thank you so much for your wonderful review! It's great to hear that you found our team at Palm Chevrolet to be nice, pleasant, and dedicated to your comfort. We're here to help you find the perfect vehicle and ensure a great experience every time. We look forward to seeing you again soon! Best, The Palm Chevrolet Team

September 07, 2025

Professional and courteous staff. Fixed our vehicle issue first time. Good hours to pick up vehicle when job was completed. More

by ymcmaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BobbieSue
Sep 08, 2025 -

Palm Chevrolet responded

Thank you for your positive feedback! I'm glad to hear that our professional and courteous staff were able to fix your vehicle issue on the first visit. At Palm Chevrolet, we always strive to provide convenient service hours for our customers. We look forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

September 07, 2025

Unable to fix problem. They said that they hear the noise it’s making and that it shouldn’t be making the noise but they can not find where it’s coming from. Told me to jus More

by ryanyesryan2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John McMichael
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Calcaterra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Maynard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sanabria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mills
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
IL Park
1.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mullener
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us, Ryan. I understand your frustration regarding the noise issue with your vehicle. At Palm Chevrolet, we strive to address all concerns thoroughly, and I appreciate your feedback regarding our service team’s response. I encourage you to reach out to us directly so we can further assist. Your satisfaction is important to us, and we want to ensure that your concerns are addressed properly. Thank you again for your input. Sincerely, Wayne Bogle Parts and Service Director

Sep 08, 2025 -

ryanyesryan2020 responded

I have reached out to you >directly< MULTIPLE times and brought the truck in MULTIPLE times, Only for you to tell me you can not hear the noise.. after I tell you you have to drive it for 20 or so min for it to warm up and then the noise always starts, but yet you tell me you can not hear the noise so I pick the truck up and THEN on my way home 20 min after driving it the noise starts like I said it would. So the last time we brought it in we warmed the truck up so it was making the noise, had a representative from your location get in the truck with me and went for a drive, and guess what, you all acknowledged the noise and after a few days of you having it, came back with- yes we hear it but don’t know what’s wrong so keep driving it until it gets worse then come back. what?! I bought the truck from you guys with a warranty thinking I would be covered, but what a joke the service department is. YOU should reach out to me directly to resolve this! I reached out to you directly already by bringing the truck to you Multiple times ! Sad thing is, this is my fifth Chevy I have bought from your location and your sister location over the years. But now, xxxx the next one will be a doge or ford from a dealership that will take the time to drive the vehicle and figure out what the problem is! Not just “yeah we know there is a problem but can’t figure it out just wait for it to get worse then come back!” What! It’s like I bought this truck from a buy here pay here dealership! But by all means, YOU reach out to ME directly to figure this out, I have already done too much on my end.

September 06, 2025

Chris was very informative, knowledgeable, and thorough. We truly have never had such a smooth experience whilst buying a car. 10/10 experience at this dealership!! Thank you for getting us into my dream c More

by BROOKELAPOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Drewry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2025 -

Palm Chevrolet responded

Thank you so much, Brooke! We're glad to hear that Chris provided you with such an informative and smooth car-buying experience at Palm Chevrolet. We're happy that you found your dream car with us and we look forward to seeing you again in the future. Best, The Palm Chevrolet Team

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