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Palm Chevrolet - Service Center

Ocala, FL

4.4
533 Reviews
Call Service Center (352) 433-4105

533 Reviews of Palm Chevrolet - Service Center

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November 06, 2024

Scott was a pleasure to work with as always. We wait for Scott to be available each time just for this reason. Quite an asset. More

by THERESA68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your loyalty to Palm Chevrolet and your continued trust in Scott. It's great to hear that he consistently provides you with an outstanding experience. We look forward to your next visit! Best, The Palm Chevrolet Team

November 06, 2024

I was really happy with guidance about various things that could be done in order to optimize my car's performance. It is now running MUCH better. Thank you. More

by WINDELTAINTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan DeGroot
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Nov 08, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you’re happy with the guidance you received to optimize your car's performance and that it's running much better now. At Palm Chevrolet, we always strive to provide our customers with the best support. We appreciate your feedback and look forward to serving you again in the future! Best, The Palm Chevrolet Team

November 05, 2024

Chris was a great salesman. He didn’t get ruffled with all my questions! Palm was honest and up front! More

by michaelshean55
Recommend Dealer
Yes
Employees Worked With
Chris Drewry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Palm Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Chris at Palm Chevrolet. His dedication to addressing all your questions is truly commendable, and we're glad you appreciated our honesty. We look forward to seeing you again for your future automotive needs! Best, The Palm Chevrolet Team

November 04, 2024

Need better communication. Friendly helpful when u do get a hold but upper management could do better to help client when they had vehicle for 4 months. More

by VTORRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know names that's the problem never reached out to help
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Nov 06, 2024 -

Palm Chevrolet responded

Thank you for your feedback. We understand the importance of effective communication, and we appreciate your insights regarding your experience with Palm Chevrolet. Your situation is important to us, and we want to address your concerns. Please feel free to reach out to me directly, and we will work to ensure a better outcome for you. Sincerely, Wayne Bogle Parts and Service Director

November 04, 2024

Good service and good personal atention. . Very nice service staff. Would definitely take my car there again. More

by GATORMAN366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Palm Chevrolet responded

Thank you for your kind words! I truly appreciate your feedback and I am thrilled to hear that you received good service and personal attention at Palm Chevrolet. Our team is dedicated to providing a great experience, and I look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

November 03, 2024

Service department is exceptional! Appreciate Scott Kelly taking care of our vehicles. Thank you, Scott More

by SSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had an exceptional experience with our service department at Palm Chevrolet. Scott Kelly appreciates your kind words and is dedicated to ensuring your vehicles are well taken care of. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

November 03, 2024

So thankful to Scott and Jarrod for the hekp getting me scheduled so very quickly. More

by ron_firkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Palm Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that Scott and Jarrod were able to assist you promptly. At Palm Chevrolet, we strive to provide excellent service, and it's great to know that we met your expectations. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

November 03, 2024

The service was completed in a very timely manner and the technician was very thorough with the explanation of what was going to be done More

by RTBONANZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
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Nov 05, 2024 -

Palm Chevrolet responded

Thank you for your review! We appreciate your feedback about the timely service and thorough explanation from our technician. At Palm Chevrolet, we strive to keep our customers informed and satisfied. If you need any further assistance, feel free to reach out. We look forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

November 03, 2024

Excellent service kept me updated with the repairs and everything that needed to be done service was done in timely fashion More

by RAY396943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Nov 05, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you experienced excellent service at Palm Chevrolet and appreciated the timely updates on your repairs. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

November 02, 2024

I had a 10:30 appointment to get my Oil Change. It wasn't completed until after 1pm. Two and a half hours ridiculous! You evidently don't value my time. If I hadn't asked 3 times, I probably sti More

by willow20657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration regarding the delay during your oil change appointment. Your time is important, and we appreciate your feedback. We strive to provide efficient service at Palm Chevrolet, and we take your feedback seriously. Please feel free to reach out to me directly to discuss this further, as we would like to ensure a better experience for you in the future. Thank you again for your input. Sincerely, Wayne Bogle Parts and Service Director

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