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Palm Chevrolet - Service Center

Ocala, FL

4.3
478 Reviews

478 Reviews of Palm Chevrolet - Service Center

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June 10, 2024

The service was on time and completed properly. Job well done and I will spread the word. More

by shamballs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Palm Chevrolet responded

Thank you for the positive feedback! I appreciate you choosing Palm Chevrolet for your service needs. I look forward to welcoming you back and thank you for spreading the word about your experience. Sincerely, Wayne Bogle Parts and Service Director

June 10, 2024

Great service, like the text with pictures of car, wait time was not overly long More

by TRAVELER517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet and for sharing your positive experience with us! I appreciate your feedback and I am glad to hear that you enjoyed the service provided. I strive to make every visit efficient and pleasant. I look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

June 09, 2024

Smooth and painless process . Good customer service. Clean waiting room . Thank you very much for the service More

by tjthyme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Palm Chevrolet responded

Thank you for the 5-star review, I appreciate your feedback! I am thrilled to hear that you enjoyed a smooth and painless process with good customer service at Palm Chevrolet. Our team takes pride in providing a clean waiting room for our valued customers. I look forward to serving you again in the future. Thank you for choosing Palm Chevrolet! Sincerely, Wayne Bogle Parts and Service Director

June 09, 2024

Brought my car in for a problem picked it up still having the same problem after spending $2100. The problem was not fixed. They’ve had my car for a week. More

by NICOLEBRILL78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Palm Chevrolet responded

Thank you for sharing your feedback with us, Nicole. We understand your concerns and appreciate you bringing this to our attention. Please reach out to me directly so I can address your concerns and work towards a resolution. Thank you for letting us know about your experience. Sincerely, Wayne Bogle Parts and Service Director

June 08, 2024

I appreciate Francesca's attention to detail, her explanations and not charging me for things that didn't need to be done. More

by berkieharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Palm Chevrolet responded

Thank you for sharing your positive experience with Palm Chevrolet! I'm glad Francesca provided you with excellent service by paying attention to detail and explaining everything thoroughly. I always strive to be transparent and offer only necessary services. I look forward to serving you again in the future or for you to share your experience with others. Sincerely, Wayne Bogle Parts and Service Director

June 08, 2024

I have been having my Silverado serviced at Palm Chevrolet since I purchased the vehicle. Scott Kelly has been my service advisor and has been a great advisor. The service department has always perf More

by TYOUNGLOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet for your service needs and for sharing your positive experience. I am thrilled to hear that Scott has provided you with excellent service, and I appreciate your kind words about our professional service department. I look forward to continuing to meet your automotive needs in the future. Sincerely, Wayne Bogle Parts and Service Director

June 07, 2024

Scott did a great job of getting us in and out back on the road. More

by Jonfrenchfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Palm Chevrolet responded

Thank you for sharing your positive experience with Palm Chevrolet. I appreciate your feedback and I am delighted to hear that Scott provided you with excellent service to get you back on the road efficiently. I look forward to seeing you again in the future. Thank you for choosing Palm Chevrolet. Sincerely, Wayne Bogle Parts and Service Director

June 07, 2024

First of all Jon Degroot the service advisor did a great job very professional answered all my question's. My issue is with the dealership. I bought my 2021 Silverado back in 2021. Paid for oil changes an t More

by vernonmark944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Degroot
Jun 10, 2024 -

Palm Chevrolet responded

Thank you for sharing your feedback with us, Vernon. I understand your concerns and appreciate your detailed review regarding your recent service experience with us. Please reach out to me directly so I can address your concerns and work towards a resolution. We value your business and hope to have the opportunity to better serve you in the future. Thank you for letting us know about your experience. Sincerely, Wayne Bogle Parts and Service Director

Jun 12, 2024 -

vernonmark944 responded

Thanks for your follow up. I will give you a call.

June 07, 2024

Palm chevy has always been great! My previous service dept person Jeremy Grey was wonderful, and my new service rep Scot Kelly has carried on with the same spirit. Having someone you More

by ISAAC R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Palm Chevrolet responded

Thank you, Isaac, for sharing your positive experience with us! I appreciate your kind words about our team members, Jeremy and Scot. It's wonderful to hear that you feel you can trust us with your vehicle. I look forward to continuing to provide you with excellent service. See you next time at Palm Chevrolet! Sincerely, Wayne Bogle Parts and Service Director

June 06, 2024

Have always been very professional. They have the knowledge to do any job. They always keep the car clean. More

by rickm69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 07, 2024 -

Palm Chevrolet responded

Thank you for your kind words! At Palm Chevrolet, I strive to provide professional service with knowledgeable staff who go the extra mile to keep your car in top condition. I appreciate your positive feedback and look forward to serving you again in the future. Sincerely, Wayne Bogle Parts and Service Director

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