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Palm Chevrolet - Service Center

Ocala, FL

4.4
599 Reviews

599 Reviews of Palm Chevrolet - Service Center

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August 27, 2024

Jon Degroot is always very helpful and gets back to me when he says he will. More

by MCN4789
Recommend Dealer
Yes
Employees Worked With
Jon Degroot
Aug 29, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your positive feedback about Jon and his commitment to helping our customers. At Palm Chevrolet, we strive to provide excellent service, and it's great to hear that Jon has made a positive impression. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

August 27, 2024

Service agent was friendly and professional. Also, the young lady at the front was also friendly and professional. More

by sbwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viola Jones
Aug 29, 2024 -

Palm Chevrolet responded

Thank you for your kind review! It’s wonderful to hear that you had such a positive experience with our friendly and professional staff at Palm Chevrolet. We appreciate your feedback and hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

August 26, 2024

Scott was awesome as always, kept me update on progress. He took his time to explain the process. More

by msalas5.0
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Palm Chevrolet responded

Thank you for your fantastic review! I'm thrilled to hear that you had such a positive experience with us at Palm Chevrolet. It's great to know that Scott kept you updated and took the time to explain everything. I appreciate your feedback and hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

August 26, 2024

Shouldn't take more than 3hrs for oil change, with appointment. That's enough said. More

by JIMMC828
Recommend Dealer
No
Employees Worked With
Unknown
Aug 28, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience. I understand your concerns regarding the time it took for your oil change at Palm Chevrolet. We appreciate your feedback and take it seriously. Please feel free to reach out to me directly if you'd like to discuss this further. We hope to better serve you in the future. Sincerely, Wayne Bogle Parts and Service Director

August 25, 2024

I find them lazy and incompetent. I believe they are dishonest. Rude and inattentive. I feel they dodge responsibility. Never again! More

by rayne2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I will not name names
Aug 27, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. We understand your concerns and appreciate your feedback. At Palm Chevrolet, we strive to maintain high standards of service and accountability. We would like the opportunity to address your specific issues. Please feel free to reach out to us directly. We value your input and hope to resolve this matter. Sincerely, Wayne Bogle Parts and Service Director

August 25, 2024

Palm Chevrolet is a top rated dealer who cares about its customers. Everyone should visit. More

by jackciskowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan DeGroot
Aug 27, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about Palm Chevrolet and our commitment to customer care. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

August 25, 2024

You took care of the issue I had with my car , I didn’t have a appointment just walked in More

by salspicuzza4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Niebuhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Palm Chevrolet responded

Thank you for your positive feedback! We're glad to hear that we were able to assist you with your car issue, even without an appointment. At Palm Chevrolet, we strive to provide excellent service to all our customers. We appreciate you choosing us and hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

August 25, 2024

Excellent treatment from David and Gus! This is the second car that we have bought from Palm and Gus. Every body has always been super friendly and Knowledgeable. I have no problem recom More

by rickm69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Sungahid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus, Brian, and Craig
Aug 27, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review, Rick! We're thrilled to hear about your positive experience with David and Gus at Palm Chevrolet. We appreciate your loyalty and are grateful for your recommendation. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

August 25, 2024

Reliable and excellent service. Always dependable and they keep you informed of services performance friendly staff all the time More

by MILLIES1948
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Drewry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We at Palm Chevrolet truly appreciate your kind words about our reliable service and friendly staff. It's great to hear that you feel informed and supported throughout your experience. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

August 23, 2024

Don Horsely was an absolute pleasure to deal with. I recommend him for any commercial vehicle purchase. Palm exceeded my expectations. I will be back! More

by dougwilcox
Recommend Dealer
Yes
Employees Worked With
Don Horsley
Aug 26, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Don and that Palm Chevrolet exceeded your expectations. We look forward to welcoming you back for your next commercial vehicle purchase! Best, The Palm Chevrolet Team

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