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Palm Chevrolet - Service Center

Ocala, FL

4.3
478 Reviews

478 Reviews of Palm Chevrolet - Service Center

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June 30, 2024

Excellent service. Friendly, courteous personnel. Timely and efficient service to the vehicle. Scott answered all my questions. More

by eyes21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Palm Chevrolet responded

Thank you for the 5-star review! We are thrilled to hear about your positive experience at Palm Chevrolet. We pride ourselves on providing friendly, efficient service, and we're glad Scott could assist you and answer your questions. We appreciate your feedback and look forward to welcoming you back in the future. Drive safely! Sincerely, Wayne Bogle Parts and Service Director

June 30, 2024

All was fine. Scott took time to answer my questions. Facility was neat and clean More

by JOHNBIXBY56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet and for the 5-star rating, John. We are delighted to hear that Scott provided you with excellent service by taking the time to answer your questions. Our team takes pride in maintaining a clean and welcoming facility. We look forward to assisting you in the future. Best, The Palm Chevrolet Team

June 30, 2024

There was a representative available as I walked in, courteous and professional staff. Time of service was not too long as well. More

by LOSTPUPPY64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet and for taking the time to leave such a positive review! We're thrilled to hear about your experience with our courteous and professional staff. We strive to provide efficient service, and we're glad to hear that we met your expectations. We look forward to welcoming you back next time, and feel free to share your experience with others! Sincerely, Wayne Bogle Parts and Service Director

June 29, 2024

Good and on time service! Maria was ver helpful and kind. Thank you for fixing the issue. More

by OXNNAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sanabria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria
Jul 01, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet and for the 5-star review! We're thrilled to hear that Maria provided you with helpful and kind service. We appreciate your feedback and look forward to assisting you again in the future. Best, The Palm Chevrolet Team

June 29, 2024

Got us in and did the oil change and one recall waiting for a part for the second recall. Craig Pearce was our service advisor More

by ketchiebrd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pearce
Jul 01, 2024 -

Palm Chevrolet responded

Thank you for your review. I'm glad to hear that Craig was able to assist with your oil change and recall service. Your feedback is important to me, and I look forward to helping you again at Palm Chevrolet. If you have any further questions or need assistance, feel free to reach out. Sincerely, Wayne Bogle Parts and Service Director

June 29, 2024

First of all, I wouldn’t trust palm Chevrolet especially their service department. Every time I go in for something small all of a sudden something major happened so they can try to charge a couple thousand More

by CALL4STEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Palm Chevrolet responded

Thank you for sharing your feedback about your recent experiences at Palm Chevrolet. We understand your concerns and would like to address them further. Please feel free to reach out to me directly so we can discuss your concerns and work towards a resolution. We value your feedback and hope to have the opportunity to improve your perception of our service. Sincerely, Wayne Bogle Parts and Service Director

June 24, 2024

Everyone was very helpful and kind. I have a husband that is disabled and everyone went out of there way to help with him which means alot to me More

by ldtmjt
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Palm Chevrolet responded

Thank you for sharing your positive experience at Palm Chevrolet. I am delighted to hear that our team provided helpful and kind service. Your feedback means a lot to me, and I look forward to welcoming you both back again soon. Take care! Sincerely, Wayne Bogle Parts and Service Director

June 24, 2024

Scott was amazing to work with, he helped me out even though you guys were fully booked. It was an emergency to get the truck ready to haul horses back to Wellington. I have never worked with you guys be More

by Merrillcharvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Palm Chevrolet responded

I appreciate your recommendation and I am delighted to have earned your trust. Please feel free to reach out if you need anything else. I look forward to serving you again in the future. Sincerely, Wayne Bogle Parts and Service Director

June 24, 2024

I am sorry to say. .. My appt. was at 9:00 and had to wait 3 hours in lobby for them to finish changing the oil in my husbands Truck. All I needed was an oil change. I More

by MOMMIEKAE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. Your feedback is valuable to me, and I appreciate you bringing this to my attention. Please reach out to me directly so I can address your concerns and work towards a solution. Your experience is important to us at Palm Chevrolet. Sincerely, Wayne Bogle Parts and Service Director

June 23, 2024

If I could give negative stars I would! So unprofessional and I will NEVER buy a car from you all again! More

by MARYGILES796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olly
Jun 25, 2024 -

Palm Chevrolet responded

Hi Mary, we appreciate your feedback. It's important to us that every customer receives a high standard of service. Please reach out to me directly so I can learn about what happened during your time with us and work towards a happy outcome. Thank you for sharing your thoughts with us. Sincerely, Wayne Bogle Parts and Service Director

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