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Palm Chevrolet - Service Center

Ocala, FL

4.4
598 Reviews
Call Service Center (352) 433-4105

598 Reviews of Palm Chevrolet - Service Center

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September 28, 2024

Scott handled my service appt expertly and my truck was ready for pickup EARLIER than promised. Great job Scott! More

by HBH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Palm Chevrolet responded

I'm thrilled to hear that you had such a positive experience with your service appointment and that your truck was ready ahead of time. It's always our goal at Palm Chevrolet to provide efficient and expert service. I appreciate your kind words about Scott, and I hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

September 27, 2024

Scott went out of his way to make sure I had what I needed to get back on the road safely. Thank you Scott! More

by Edeola1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Palm Chevrolet responded

Thank you for your feedback! I'm glad to hear about your positive experience at Palm Chevrolet. I appreciate your recognition of Scott's efforts in ensuring you got back on the road safely. If you need anything else in the future, don't hesitate to reach out! Sincerely, Wayne Bogle Parts and Service Director

September 26, 2024

Fast,friendly on-time service. Craig was on top of my entire vehicle service.called and updated me as things went along. More

by JLZEE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
craig
Report | Print
Sep 27, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a fast and friendly experience at Palm Chevrolet. It’s great to know that Craig kept you updated throughout your vehicle service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

September 23, 2024

My service was efficient and Bobby was very helpful I will use service again thanks More

by sunshineallday216@ gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sue Murphy
Report | Print
Sep 24, 2024 -

Palm Chevrolet responded

Thank you for your wonderful feedback! I'm thrilled to hear that you found our service efficient and that Bobby was able to assist you effectively. I appreciate your business and look forward to serving you again at Palm Chevrolet! Sincerely, Wayne Bogle Parts and Service Director

September 23, 2024

Always professional and willing to help. Have never had a bad experience at Palm Chevrolet. More

by gliddenocala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly
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Sep 24, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear that you've always had a positive experience at Palm Chevrolet. Our team is dedicated to providing the best service, and your feedback motivates us to keep up the great work. I look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

September 22, 2024

I had an appointment for 10:20 my car was not pulled in to be serviced until noon. And there was no communication about why they were an hour and 40 minutes behind schedule. I will be taking the car to a d More

by MAYGEn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby
Report | Print
Sep 24, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand your frustration regarding the delay and lack of communication about your service appointment at Palm Chevrolet. Your feedback is valuable, and I strive to improve our processes. I encourage you to reach out to me directly if you’d like to discuss this further. I appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, Wayne Bogle Parts and Service Director

September 22, 2024

Consistently over promise and under deliver, despite the service manager constantly reminding the service advisors to do the opposite. More

by allamericanscape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Grey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience. I appreciate your feedback regarding our service at Palm Chevrolet. It’s important to me that our team meets the expectations set for our customers. If you have further details to share or would like to discuss this matter, please feel free to reach out directly. I value your input and I am committed to improving our service. Sincerely, Wayne Bogle Parts and Service Director

September 20, 2024

For it being so busy they were able to get us in and out in great time. More

by otchome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Palm Chevrolet responded

Thank you for your review! I appreciate your feedback regarding your recent experience at Palm Chevrolet. I'm glad to hear that despite the busy environment, we could serve you promptly. I look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

September 20, 2024

Another GREAT experience with Palm Chevrolet! Scott and the service crew take care of all my concerns in a timely manner! Plenty of snacks and drinks available in the waiting room! More

by ANNA BANANA
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mullener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Niebuhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review, Anna! I'm thrilled to hear that you had another great experience with Palm Chevrolet and that Scott and our service crew were able to address your concerns promptly. I believe in making your visit comfortable, and I'm glad you enjoyed the snacks and drinks in our waiting room. I look forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

September 20, 2024

I believe your service prices are to high, and I believe you look for expensive warranty repairs. More

by jtaylo37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon
Report | Print
Sep 23, 2024 -

Palm Chevrolet responded

Thank you for your feedback. I understand your concerns regarding service prices and warranty repairs. At Palm Chevrolet, we strive to maintain transparency in our pricing and ensure our services meet high-quality standards. If you have specific questions or would like to discuss this further, please feel free to reach out to us directly. Your input is valuable in helping us improve our services. Sincerely, Wayne Bogle Parts and Service Director

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