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Palm Chevrolet - Service Center

Ocala, FL

4.3
478 Reviews
Call Service Center (352) 433-4105

478 Reviews of Palm Chevrolet - Service Center

Sort by
July 29, 2024

John in service is always great to deal with and provides me very valuable information More

by RANDYWARD63073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Jul 30, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet and for sharing your positive experience. I appreciate your kind words and I am glad to hear that you found the information valuable. I look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

July 27, 2024

Not happy on that day it took 2almost 3 hrs. Just to get an oil change.. More

by JUDYCHRISTIAN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mullener
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Niebuhr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2024 -

Palm Chevrolet responded

Thank you for sharing your feedback with us, Judy. We value your time and understand your frustration with the wait for an oil change. At Palm Chevrolet, we strive to provide efficient service, and I regret to hear about any inconvenience. Please feel free to reach out to me directly so I can address your concerns and improve your experience in the future. Sincerely, Wayne Bogle Parts and Service Director

July 27, 2024

Great Service, wonderful people, friendly, I’m looking forward to coming back soon! I will recommend all my friends to Palm Chevrolet too! More

by DCALCATE5911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2024 -

Palm Chevrolet responded

Thank you for the fantastic review! I am thrilled to hear that you had a great experience at Palm Chevrolet. It means a lot to me that you found our team friendly and provided excellent service. I can't wait to welcome you back soon, and I appreciate you recommending us to your friends. See you next time! Sincerely, Wayne Bogle Parts and Service Director

July 27, 2024

Great experience with the sales department, as well as service department when I needed some warranty work performed. More

by vomajtenyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
IL Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Sue/ Service Dept.
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Jul 29, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet for your vehicle needs! We are thrilled to hear about your positive experience with both our sales and service departments. Providing top-notch service is our priority, and we look forward to assisting you again in the future. Drive safely! Best, The Palm Chevrolet Team

July 27, 2024

Great job and fast service. Almost made want to trade in and make a new purchase. More

by STARPOINTMEDIAGROUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DEGROOT
Report | Print
Jul 29, 2024 -

Palm Chevrolet responded

Thank you for the positive review! I'm delighted to hear about your experience at Palm Chevrolet. When you're ready for that trade-in and new purchase, we'll be here to assist you every step of the way. See you soon! Sincerely, Wayne Bogle Parts and Service Director

July 26, 2024

Service writer was friendly, professional. Keep me informed about the progress of my repair and maintenance. More

by PAULREDMAN308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Degroot
Report | Print
Jul 27, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet and for highlighting the excellent service you received from our friendly and professional service writer. We are glad to hear that you were kept informed throughout the repair and maintenance process. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

July 24, 2024

Had Bodywork done. Amy and her workers were excellent. Will always do business here They went above and beyond More

by HIPPY553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop
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Jul 24, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet for your bodywork needs! I am thrilled to hear that Amy and our team provided you with excellent service. I appreciate your kind words and look forward to serving you again in the future. Thank you for your loyalty! Sincerely, Wayne Bogle Parts and Service Director

July 22, 2024

I was skipped in line after waiting for over 10 minutes the guy who sits at the very end when walk in the service door it would be to your right he was so busy talking to another co worker that he didn’t a More

by QUANDAMOOREKEYES15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us at Palm Chevrolet. We understand your frustration and disappointment for the lack of attention you received during your visit. Our team strives to provide excellent customer service, and we will address this issue internally to ensure it doesn't happen again. Please feel free to contact me directly to discuss your visit further. We value your feedback and hope to have the opportunity to make it right. Sincerely, Wayne Bogle Parts and Service Director

July 22, 2024

They are always willing to work with you, whether it is a service issue or buying a vehicle. More

by UCANTALKME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mullener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Niebuhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Palm Chevrolet responded

Thank you for the positive feedback! At Palm Chevrolet, we strive to provide exceptional service in all aspects, from service to vehicle purchases. We look forward to the opportunity to assist you again in the future. Safe travels! Best, The Palm Chevrolet Team

July 21, 2024

As usual, I’m very happy with the service provided at Palm Chevrolet. I feel like they listen to me and they take the time to make sure my truck is made good again. This service visit I had a gentleman More

by americagordon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JARED IS THE GREATEST SALESGUY IN THE UNITED STATES 🇺🇸
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Jul 23, 2024 -

Palm Chevrolet responded

Thank you for sharing your positive experience at Palm Chevrolet. We're delighted to hear that Brian provided exceptional service and made sure you were comfortable while waiting. We appreciate your kind words about Francesca as well. We look forward to assisting you with your truck in the future. Drive safely! Best, The Palm Chevrolet Team

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