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Palm Chevrolet - Service Center

Ocala, FL

4.4
597 Reviews
Call Service Center (352) 433-4105

597 Reviews of Palm Chevrolet - Service Center

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October 17, 2024

Good communication, repairs completed in a timely fashion. Scott is an asset to Palm Chevrolet. More

by RAOSBORNE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're glad to hear that you experienced good communication and timely repairs at Palm Chevrolet. We'll be sure to pass on your kind words to Scott, as he truly is a valued member of our team. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

October 14, 2024

Was takin right away on an emergency fix and was done in timely manner also my service representative was very helpful More

by robertemmons1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
Report | Print
Oct 16, 2024 -

Palm Chevrolet responded

Thank you for your kind review! I appreciate your feedback and I am glad to hear that our team provided prompt service for your emergency fix. It's great to know that our service representative was helpful during your visit. I look forward to assisting you again at Palm Chevrolet in the future! Sincerely, Wayne Bogle Parts and Service Director

October 11, 2024

Jonathan has been great with everything I’ve needed to deal with. He’s always very helpful as to what’s wrong with the car or might be. More

by DENRENSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Oct 14, 2024 -

Palm Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found our team, especially Jonathan, to be helpful and knowledgeable about your vehicle's needs. Your satisfaction is important to us at Palm Chevrolet, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

October 10, 2024

Molly, our sales rep. was quick, knowledgeable about your product. She treated us with respect and courteously. More

by DLFEWG
Recommend Dealer
Yes
Employees Worked With
Molly Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Molly provided you with quick and knowledgeable service while treating you with respect. At Palm Chevrolet, we strive to create a positive experience for all our customers. We appreciate your feedback and look forward to assisting you again in the future! Best, The Palm Chevrolet Team

October 10, 2024

Scott Kelly needs to learn what his job actually calls for and how to interact with customers. I would rather have an honest answer from service personnel than a flip excuse just to get me gone. More

by BARTHOCALA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Briscoe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vi Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience. We appreciate your feedback and understand the importance of clear communication from our service team at Palm Chevrolet. Your input helps us improve our standards and ensure we’re meeting our customers' expectations. Please feel free to reach out to us directly so we can address your concerns further. We value your feedback and hope to welcome you back for a better experience in the future. Sincerely, Wayne Bogle Parts and Service Director

October 09, 2024

Good service thanks to all that's all to all happy happy wow to all More

by mike.hanshaw1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Palm Chevrolet. Your kind words mean a lot to me, and I hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

October 08, 2024

Bobby Sue worked us in for oil change so that we could help GA friends. More

by klberry675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Sue
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Oct 10, 2024 -

Palm Chevrolet responded

Thank you for your positive feedback! I'm glad to hear that Bobby Sue was able to accommodate your oil change at Palm Chevrolet. I always strive to provide excellent service to our customers. I hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

October 07, 2024

Clean facility and a job well done. Overall very satisfied and will come back the next time when I am in town and need maintenance service. More

by Rtbtroy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Niebuhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Palm Chevrolet responded

Thank you for your feedback! I'm glad to hear that you found our facility clean and that you were satisfied with the service at Palm Chevrolet. I look forward to seeing you again when you're in town for maintenance. Safe travels! Sincerely, Wayne Bogle Parts and Service Director

October 07, 2024

Great service. Nice and well informed staff. They were willing to work with my circumstances. More

by csummers132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! I truly appreciate your kind words about our knowledgeable staff and the service you received at Palm Chevrolet. I'm glad to hear that we can accommodate your circumstances. I look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

October 05, 2024

I had an appointment at 10 am for an oil change, tire rotation and new windshield wiper blades! I didn’t leave until after 12 pm! It’s never taken that long! More

by RICHARDHD56
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
Report | Print
Oct 07, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand that the wait time for your oil change, tire rotation, and windshield wiper blade replacement at Palm Chevrolet was longer than expected. We appreciate your feedback and strive to provide timely service for our customers. If you would like to discuss this further, please feel free to reach out to me directly. Your satisfaction is important to us, and we want to ensure a better experience in the future. Sincerely, Wayne Bogle Parts and Service Director

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